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Thompson Palm Springs, by Hyatt

4.0 star property
Travelers relax at two outdoor pools or prepare for exploration with nearby bicycle rentals at this vibrant Palm Springs retreat

Choose dates to view prices

Thompson Palm Springs, by Hyatt sits in the heart of Palm Springs, offering a lively escape. Guests enjoy two outdoor pools, work out in the state-of-the-art gym, and dine at two on-site restaurants. The experience includes convenient free in-room WiFi and valet parking.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is HK$1,725
HK$2,440 total
includes taxes & fees
2 Jun - 3 Jun

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About this property

Thompson Palm Springs, by Hyatt

  • Upscale hotel near Palm Springs Convention Center
  • At Thompson Palm Springs, by Hyatt, you can look forward to an art gallery on-site, an outdoor entertainment area and a bar. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre.
  • You'll also enjoy the following perks during your stay:
    • 2 outdoor pools along with cabanas, sunloungers and pool umbrellas
    • Cooked-to-order breakfast (surcharge), free bike hire and valet parking (surcharge)
    • An electric car charging station, concierge services and a lift
    • Outdoor furniture, a water dispenser and luggage storage
  • Room features
  • All 168 rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces.
  • More conveniences in all rooms include:
    • Frette Italian sheets, pillowtop mattresses and down duvets
    • Bathrooms with designer toiletries and hairdryers
    • 55-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, coffee/tea makers and heating

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  • Pool
  • Spa
  • Pet-friendly
  • Restaurant
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The price is HK$1,527
HK$2,322 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
2 total (up to 18 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Utility fee: USD 1.14 per accommodation, per night
  • Resort fee: USD 57.86 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 30 per person
  • Valet parking fee: USD 42.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Thompson Palm Springs, by Hyatt have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Thompson Palm Springs, by Hyatt?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Thompson Palm Springs, by Hyatt on 2 Jun 2026 start from HK$1,725, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Thompson Palm Springs, by Hyatt pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 18 kg per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking at Thompson Palm Springs, by Hyatt?

Valet parking is available for USD 42.00 per night.

What time is check-in at Thompson Palm Springs, by Hyatt?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Thompson Palm Springs, by Hyatt?

Checkout is at noon.

Where is Thompson Palm Springs, by Hyatt located?

Located in Downtown Palm Springs, this hotel is within 1 mi (2 km) of Forever Marilyn and Palm Springs Convention Center. Agua Caliente Cultural Museum and Agua Caliente Casino are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.2

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 211 out of 283 reviews
Rating 8 - Good. 41 out of 283 reviews
Rating 6 - Okay. 14 out of 283 reviews
Rating 4 - Poor. 9 out of 283 reviews
Rating 2 - Terrible. 8 out of 283 reviews

Reviews

Verified

8/10 Good

Karine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great hotel.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , staff and property amenities!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with an interesting lay out. Great balconies. Adult section with our own pool and beverages was a treat. Breakfast was great, staff supper pleasant.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, friendly staff, nice bar by the pool, good food
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Wonderful rooms. Impeccable vibe. Clean, modern, luxurious, desert oasis.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Allen Surinder Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

kristin

We loved staying here. Everyone was so friendly and helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was one of the best places I've ever stayed! The hotel smelled wonderful. The room was amazing! Beds were comfortable, the mini fridge was stocked, the high ceilings/lighting were amazing, and overall, we were very impressed and happy. I would definitely recommend Thompson Palm Springs !
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, well maintained and perfectly located for a fun visit to downtown Palm Springs. A special shout out to Maurice, the pool manager. He and his team, including Kelly, went above and beyond to make sure guests were comfortable and having a great time. Looking forward to our next visit.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique-like hotel! The property, the bars and the pools were amazing with a subtle Palm Springs vibe. The staff, including Erica the manager and Vern the Concierge were as good as any 5 star property. Every staff member we encountered was engaging, friendly and went out of their way to help us or simply point out the hidden amenities throughout the hotel. Great location downtown with great restaurants within walking distance
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities
Staff were so helpful and friendly! Enjoyed the hotel amenities- pool and gym were great!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel , food is great. Definitely will be back
Stayed 1 night in Jan 2026
Verified

8/10 Good

carol

Liked: Cleanliness
Landscaping is stunningly beautiful. Pool spacious, heated, and available early and late in the day.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Natosha R.

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, Welcoming and attentive Staff, perfect location, great amenities.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful! Great room and amenities were superb!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Room, staff and amenities are all amazing! Very happy with our decision to stay here. Very dog friendly.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Jasandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice and has great amenities. Please note that the upper wings do not allow anyone under the age of 21. There were no warnings at time of booking and we were not advised upon checking in, it was not until the staff member rudely came up to us when we were at the pool that we were not allowed there with our eight month old. Shortly after the frontdesk called me looking to place us into a different Wing, but after having our experienced soured by my interaction we decided to move to the Kimpton. Which I highly recommend for families. That said the Thompson is a good hotel for someone who’s looking for a resort feeling and not looking to leave the hotel.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was not ready until 5:30 which was so very inconvenient. Out of soap in our room. One bath robe. Minor things but when you pay that much it’s annoying. We were comped breakfast which was nice. I feel after some time and more staffing this hotel will only get better.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Vicky Man Ki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There could be some improvements in the room The carpet needs to be heavy duty cleaned When first entered into the room, can smell some bathroom piping smell Went further into the bathroom, mildew smell coming out of the sink After the first night clean up, most smell is gone but could still smell it sporadically. Customer service is excellent.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Nice hotel. Beautiful pool area. Rooms were relatively clean. Customer service from front desk/operator were really below standard, which was disappointing. Not sure I will stay again on that basis.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property is beautiful and great vibe. Staff was amazing and so friendly and helpful. The Lola Rose lounge was fun day or night. Gym was clean and amenities were great. My only complaint is that The Lola Rose restaurant food was always cold. Very very dog friendly and look forward to staying at the property again soon.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, property conditions & facilities
This hotel is so unique and just such a vibe. It’s right downtown Palm Springs and walking distance to all the shopping and dining. The staff were all very accommodating to any need we had and the walk up room with balcony street views was immaculate. We will stay again on our next visit.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Song

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Valet is fast and professional. Clean new hotel with great amenities. Loved the complementary mimosas in the morning and wine in the evenings. Calm relaxing atmosphere. Walking distance to great restaurants with delicious vegan options. Will definitely return!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Walkable
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest staff and clean
Stayed 1 night in Sep 2025