First and foremost, the management company that I dealt with was awesome. However, this condo and the property is HORRIBLE. Fair warning, the people with resort collection who checks you in are RUDE. They explain nothing to you but to "check your email", they do nothing with a smile and they all have horrible attitudes. Also, don’t expect to be able to purchase a second parking pass, instead you will have to park the second vehicle miles away in paid public parking lots. We arrived at the room after a LONG elevator ride and the room seemed very dirty, had a musky smell to it and a dehumidifier was running when we got there. Before I Evan began unloading my things, I cleaned the room. Cleaned up a lot of mice feces and swept and mopped the floors before I got any of our things unpacked. It was extremely hot when I arrived and I assumed it was because the air had been cut down since the room was last used. It was 78° in the room when we arrived, I set the thermostat to 74° hoping it would cool down. We left the room and did some exploring and were back in around 8:30 P.M. that night. When we arrived back at the room it was 80°. That was my first contact with the management company. They were very nice and understanding about the situation and even tried to get HVAC guys oth there that night, but was unable to do so. I ended up having to go to Walmart to purchase fans to even make it somewhat bearable. The next day HVAC arrived and diagnosed the problem but waited hours for the approval to fix it via the condo owner. Finally after almost two hours waiting for approval he began work and two hours later the air was fixed. There are four elevators at the summit. One was out of order so three in working order. However, the elevators went down and one had to used manually. So for the majority of the day only one elevator worked. I felt like I spent the majority of my vacation catching and waiting on an elevator. Avoid The Summit at all costs. Amenities and structure are very outdated and you can tell that this building has been through a lot.