Upon arrival, we realized the water was off on the toilet in the main bathroom. The property owner never told us of any problems with the toilet so we turned it back on. The next morning on Sunday, the people that was staying below us knocked on our condo door to let us know that we had a leak and it was leaking in there room from the toilet. We immediately turned the water back off. Shortly, after that, maintenance from the resort showed up to our room to notify us of the leak. They asked if the owners had told us. When I told them no, he said that he had spoken to the owners prior to our arrival to let him know and that this has been an issue before. I called the property manager to let them know of the situation. He said he would send someone out to fix it but it wouldn't be until Monday. On Monday, I received a call around 10am to let me know that a plumber would be there between 11-12pm to fix the issue. I asked that someone call me when they was on the way because I didn't just want random people in my room while we wasn't in there. We waited in the room for the plumber to show up. Finally, around 2:30 p.m. the plumber showed up but didn't have the parts with him to fix the issue. He had to leave and go get them. He showed back on to the condo around 3:15 with the parts. He finished at 6:30pm. Our ENTIRE day was wasted from sitting in the room with this issue. The worst part is my family all had to use the bathroom that was in the master bathroom until this issue was fixed. The master bathroom doesn't have a door. There was a white curtain for the door that is being held up by a shower rod. Absolutely, no privacy at all. The property manager didn't seem to care about the inconvenience that it caused. The rest of our week was great until we left. We checked out of the condo the following Saturday. After getting home that night, I realized that I had left 2 pairs of my shoes in the master bedroom. I called the property owner and asked if I could have my friend stop by and pick them up since they was in FL. She told me she would call me back. It took me calling and emailing MULTIPLE times for her to tell me that the shoes wasn't there. I know for a 100% fact that they was. I didn't even wear them all week. I told them that housekeeping must have taken them. I wanted to file a claim but they don't care. They won't call me back or email me. Horrible people to communicate with. DO NOT STAY HERE!!!