The resort overall was good, just they mixed up our room with someone else’s room and gave us the code to the door that someone else had rented before already and we didn’t know it My Wife and I unlocked the door with the code they sent us and we walked inside and somebody was in there. We almost got shot that man was really mad at us and came with a gun that almost scared us to death so I called them and said that the room we rented was in use so they gave us a different room and that room we got also had a washer and dryer in there and we washed our clothes when we took our clothes out of the washer. They were completely ruined. I don’t know what it was if it was oil or something but our clothes had a complete gray-black isch color about $100 worth of clothes and I hope to get a partial refund from Emerald Beach resort
Benjamin
於 2023 年 12 月住了 4 晚
10/10 優異
真實旅客
家人同遊, 多人同遊
2023年12月1日
讚好:整潔度和客房舒適度
真實旅客
於 2023 年 11 月住了 5 晚
4/10 欠佳
Matthew
親子同遊
2023年11月6日
讚好:設施服務
The property is conveniently located and walking distance to plenty of things. However, the customer service was not good. Our air conditioning unit was not working, and it took an extended time to get it repaired. We had to sleep 2 nights without ac, and it was mid 80s in the condo in the meantime. I was also told we would be provided with extra fans that were not provided, and I was hung up by customer service.
Matthew
於 2023 年 7 月住了 5 晚
10/10 優異
Sergio
多人同遊
2023年9月25日
ok
Sergio
於 2023 年 9 月住了 3 晚
4/10 欠佳
Pierre
家人同遊
2023年9月20日
不滿:整潔度和設施服務
The room was not very clean, from the inside to the balcony.
Needs to repaint and change few articles
Pierre
於 2023 年 9 月住了 12 晚
10/10 優異
Olivia
2023年9月9日
讚好:整潔度和住宿狀況
Everything is clos
Olivia
於 2023 年 9 月住了 2 晚
8/10 不錯
Sandra
2023年9月9日
Our unit was very clean but hallways, elevator areas and lobbies really need to be cleaned and updated
Sandra
於 2023 年 9 月住了 4 晚
8/10 不錯
Farah
家人同遊, 親子同遊
2023年9月4日
讚好:整潔度和住宿狀況
不滿:設施服務
I didn’t like how the building was a bit confusing. Took me a while to find the pool, no clear signs directing to pool. Very limited amount of pools and spas/sauna. No assign parking was also an inconvenience.
Nice views. Clean room. Spacious. Room was same as the pictures - which was good.
Overall, good experience.