外觀

芭堤雅希爾頓酒店的評價

5 out of 5
芭堤雅希爾頓酒店
333/101 Moo 9 Nong Prue, Banglamung, Pattaya, Chonburi

評價

9.0

卓越

10 分評分,優異;1003 則評價中有 639 則" "
8 分評分,不錯;1003 則評價中有 227 則" "
6 分評分,一般;1003 則評價中有 77 則" "
4 分評分,欠佳;1003 則評價中有 32 則" "
2 分評分,很差;1003 則評價中有 28 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

9.0/10 

設施服務

8.8/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

sum ling

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
非常方便地點,下次一定會再選擇
於 2024 年 3 月住了 2 晚
Hilton Pattaya 於 2024年3月22日的回應
尊敬的 sum ling, 我们非常感谢您利用您宝贵的时间为本酒店点评。我们非常期待您下次的大驾光临。 Best regards,

10/10 優異

siu ting

於 2024 年 1 月住了 1 晚
Hilton Pattaya 於 2024年1月31日的回應
Dear siu ting,Thank you for taking the time to give us an excellent rate. We are looking forward to welcoming you back to Hilton Pattaya soon.Kind Regards,

10/10 優異

Pui Yee

於 2023 年 12 月住了 4 晚
Hilton Pattaya 於 2024年1月17日的回應
Dear Pui Yee,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to Hilton Pattaya soon. Kind Regards,

10/10 優異

SIN LUN

於 2023 年 10 月住了 4 晚
Hilton Pattaya 於 2023年11月21日的回應
Dear SIN LUN,We truly appreciate the time you took to give a rating our hotel. We do look forward to welcoming you back to Hilton Pattaya soon.Best Regards,

10/10 優異

YOUNG

讚好:職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 6 晚
Hilton Pattaya 於 2023年11月1日的回應
Dear YOUNG,We truly appreciate the time you took to give a rating our hotel. We do look forward to welcoming you back to Hilton Pattaya soon.Kind Regards,

10/10 優異

JUIYEN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚
Hilton Pattaya 於 2023年10月12日的回應
Dear JUIYEN,We truly appreciate the time you took to give a rating our hotel. We do look forward to welcome you back to Hilton Pattaya soon.Kind Regards,

10/10 優異

Ka Shing

於 2023 年 9 月住了 1 晚
Hilton Pattaya 於 2023年9月6日的回應
Dear Ka Shing,We truly appreciate the time you took to give a rating our hotel. We do look forward to welcome you back to Hilton Pattaya soon.Kind Regards,

10/10 優異

Wan Lan

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The hotel is nice and comfortable. It is nearby the beach and shopping mall. Very convenience.
於 2023 年 8 月住了 3 晚
Hilton Pattaya 於 2023年8月17日的回應
Dear Wan Lan,We truly appreciate the time you took to give a rating and sharing your experience on your last stay with us. It is with great pleasure to know that you had a pleasant stay here. We do look forward to welcome you back to Hilton Pattaya soon. Kind Regards,

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
地點很好,有電梯直接搭落商場十分方便。商場也有很大的超級市場跟food court. 無邊際泳池很大很漂亮。
於 2023 年 7 月住了 2 晚
Hilton Pattaya 於 2023年8月8日的回應
Dear Valued Guest,Thank you for sharing your positive experience! We're delighted to know that you were satisfied with all aspects of your stay, including the swimming pool. It's great to hear that our convenient location near a shopping mall and food court added to your overall enjoyment. We appreciate your recommendation and hope to have the pleasure of hosting you again in the future.Sincerely,

6/10 一般

YIHONG

於 2023 年 7 月住了 1 晚
Hilton Pattaya 於 2023年8月2日的回應
Dear YIHONG,Based on the rating you have given us it shows we have not entirely met your expectations, and it would be very appreciated if you could elaborate more for our improvement and rectification. Your comments will be shared and discussed with our Department head concerned so as to avoid the recurrence in the future.Once again, we appreciate your comments as it is only through caring guests such as yourself and through your feedback that we are able to continually monitor and improve both the quality of our products and the standards of services provided. We hope to be welcoming you back soon.Sincerely,

10/10 優異

On Ki

於 2023 年 7 月住了 3 晚
Hilton Pattaya 於 2023年7月10日的回應
Dear On Ki,Thank you for your kind rating. We are delighted to hear that you enjoyed the recent visit. We look forward to welcoming you back to Hilton Pattaya in the near future.Sincerely,

10/10 優異

lai lei lily

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 4 月住了 2 晚
Hilton Pattaya 於 2023年5月3日的回應
Dear lai lei lily, Thank you for your kind rating. We are delighted to hear that you enjoyed the recent visit. We look forward to welcoming you back to Hilton Pattaya in the near future.Sincerely,

10/10 優異

DI

於 2023 年 2 月住了 2 晚
Hilton Pattaya 於 2023年2月25日的回應
Dear DI, We truly appreciate your time giving us your feedback and we look forward to welcome you back to Hilton Pattaya soon. Sincerely,

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務和住宿狀況
於 2023 年 2 月住了 6 晚
Hilton Pattaya 於 2023年2月18日的回應
Dear Valued Guest, We truly appreciate your time giving us your feedback and we look forward to welcome you back to Hilton Pattaya soon. Sincerely,

10/10 優異

Siu Yuen

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
員工友善,每位都盡力幫助解決問題,早餐選擇多,各餐廳都很美,酒店位置非常好
於 2023 年 1 月住了 3 晚
Hilton Pattaya 於 2023年2月3日的回應
Dear Siu Yuen,Thank you for your kind feedback. We are delighted to hear that you enjoyed the recent visit. We look forward to welcoming you back to Hilton Pattaya in the near future.Sincerely,

10/10 優異

Pui Yi Connie

讚好:職員與服務、住宿狀況和客房舒適度
感覺優雅,員工親切有禮
步入酒店。感覺優雅時尚。員工非常親切有禮。只是太近酒吧街,人流較複雜。周邊按摩店,師傅水準一般。晚上回酒店,仍然聽到樓下音樂聲。如必須清靜下才可入睡住客要注意。總括,酒店優點方便舒適。缺點是人流頗多,偏嘈吵。喜歡熱鬧的住客。必是首選
於 2023 年 1 月住了 4 晚
Hilton Pattaya 於 2023年1月31日的回應
Dear Pui Yi Connie,We have taken note of your feedback regarding noise disturbance. Please accept our sincerest apologies for the inconvenience this may have caused you.Moreover, we are very happy to hear that our facilities and the service provided by our team members have contributed to making your stay an overall pleasant one.We look forward to welcoming you back to Hilton Pattaya in the near future.Sincerely,

10/10 優異

YIN JU

於 2023 年 1 月住了 1 晚
Hilton Pattaya 於 2023年1月24日的回應
Dear YIN JU, We truly appreciate your time giving us your feedback and we look forward to welcome you back to Hilton Pattaya soon. Sincerely,

10/10 優異

HAO

於 2023 年 1 月住了 3 晚
Hilton Pattaya 於 2023年1月17日的回應
Dear HAO, We truly appreciate your time giving us your feedback and we look forward to welcoming you back to Hilton Pattaya soon. Sincerely,

10/10 優異

Tai Wai David

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 2 晚
Hilton Pattaya 於 2022年12月23日的回應
Dear Tai Wai David,Thank you for your kind rating. We look forward to welcoming you back to Hilton Pattaya in the near future.Sincerely,

8/10 不錯

Lap Hoi David

於 2022 年 12 月住了 1 晚
Hilton Pattaya 於 2022年12月17日的回應
Dear Lap Hoi David,Thank you for your kind rating. We look forward to welcoming you back to Hilton Pattaya in the near future.Sincerely,

10/10 優異

YOUNG

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 3 晚
Hilton Pattaya 於 2022年12月7日的回應
Dear YOUNG, We truly appreciate your time giving us your feedback and we look forward to welcome you back to Hilton Pattaya soon. Sincerely,

10/10 優異

YUK YING

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location, shopping, leisure, and travel are all easy
Hilton Pattaya 於 2022年11月5日的回應
Dear YUK YING,Thank you for your kind feedback, we are all grateful to hear that you enjoyed your recent visit.We look forward to welcoming you back in the near future.Best regards,

10/10 優異

Yi hsin

於 2022 年 9 月住了 3 晚
Hilton Pattaya 於 2022年10月4日的回應
Dear Yi hsin, Thank you for your rating, we're delighted to hear that you enjoyed your recent visit. We look forward to welcoming you back in the near future. Kind regards,

4/10 欠佳

SHIRAZEE

讚好:客房舒適度
不滿:整潔度和住宿狀況
i stayed for 4 nights, I was shocked that the bath towels were worn out and grey color. every day i expected they will change for a whiter one, but still grey color. housekeeping service was too slow, failed to make up room till 7pm. the water drainage in the washing basin was slow, the mattress was bending down, seemed i stayed at a 3 star hotel. won't come back though this was my second time. staff was good.
於 2022 年 9 月住了 4 晚
Hilton Pattaya 於 2022年9月24日的回應
Dear SHIRAZEE,Warm greetings from Hilton Pattaya. It was brought to our attention that you were less than satisfied with your recent stay with us. Please accept our sincere apologies for the inconveniences that you have experienced. We obviously failed to deliver the experience that you were rightfully expecting with regards to the towels in room and housekeeping service. Your feedback and comments have been taken seriously and discussed with the department heads concerned for prompt review and correction of processes where necessary to ensure we exceed our guest expectation’s.SHIRAZEE, we apologize for the inconveniences you have encountered, and we appreciate your comments, as it is only through caring guests such as yourself and through your feedback that we are able to continually monitor and improve the standards of services provided. With this in mind, we once again thank you for your feedback and we most certainly do look forward to welcome you back in the near future. Sincerely,

10/10 優異

Yuen Sing Derek

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 3 晚
Hilton Pattaya 於 2022年9月5日的回應
Dear Yuen Sing Derek, We truly appreciate the time you took to give a rating of our hotel. We do look forward to welcoming you back to Hilton Pattaya soon. Sincerely,

6/10 一般

CHEN

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很高的五星飯店
入住辦理時間等太久了,20分鐘以上,樓下就是購物中心,要換電梯才能到外面一樓。
於 2022 年 8 月住了 3 晚
Hilton Pattaya 於 2022年9月2日的回應
尊敬的 CHEN, 我们非常感谢您向我们分享您于最近入住本酒店的入住体验。我们为您于本次入住时,本酒店的产品及服务未达至您的期许深表抱歉。我们将重视您宝贵的意见,并再次感谢您的反馈以让我们得以进步及改善。若您愿意给我们多一次机会,我们将非常期待您下次的大驾光临。 Sincerely,

6/10 一般

Wai kuen

讚好:整潔度
1 star service
No coffee and tea bag refilled for 2nd day
於 2022 年 5 月住了 2 晚
Hilton Pattaya 於 2022年5月10日的回應
Dear Wai kuen, Thank you for having chosen Hilton Pattaya as the hotel of choice for your recent visit. We would also like to thank you for sharing your feedback with regards to the in-room amenity. Rest assured your feedback and comments have been taken seriously and discussed with each department head concerned for prompt review and correction of processes where necessary to ensure we exceed our guest expectation’s and deliver on Hilton Standards every time. With this in mind, we once again thank you for your feedback and if there is anything else we could have done to make your stay more comfortable than this, please do not hesitate to let us know. We do hope to have the pleasure to welcome you back in the near future. Sincerely,

6/10 一般

Chun wei

商務旅客
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Reception employee was not professional
Reception desk employee was not professional and made me angry about my check in experience. Overall experience was far below the expectation.
於 2020 年 1 月住了 3 晚
Hilton Pattaya 於 2020年3月4日的回應
Dear Chun wei , Thank you for sharing your experience on your last stay with us. We acknowledge your comments regarding our service not meeting your expectations and sincerely apologize for unprofessional response from our team. This is something that should have never happened and we are taking your comments seriously. Rest assured we have shared with our Department head and team member concerned for our improvement, and re-training where needed in order to avoid future recurrence. we most certainly do look forward to welcoming you back to Hilton Pattaya if you decide to give us another chance. Kind regards. Hilton Pattaya

4/10 欠佳

真實旅客

伴侶同遊
讚好:職員與服務和設施服務
不滿:整潔度和住宿狀況
一入房已經有嗅味,尤其係廁所,隔音又差,連人哋鬧鐘響我都聽到,但泳池很美,風景很好,有大型商場,但下次不會選擇
於 2020 年 1 月住了 2 晚
Hilton Pattaya 於 2020年1月31日的回應
Dear Valued guest, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to Hilton Pattaya soon. Kind regards, Hilton Pattaya

8/10 不錯

Tai chor

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 3 晚
Hilton Pattaya 於 2020年1月7日的回應
Dear Tai chor, We truly appreciate the time you took to give a rating on your last stay with us. It is with great pleasure to know that you had a pleasant stay here. We do look forward to welcoming you back to Hilton Pattaya soon. Kind regards, Hilton Pattaya

10/10 優異

真實旅客

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
地點方便,就在海灘旁邊,附近夜市很熱鬧。房間很大,露台有美麗的海景,浴室設備齊全,床鋪很舒適。樓下無邊際泳池打卡一流。是一間很適合度假的酒店
於 2019 年 1 月住了 3 晚
Hilton Pattaya 於 2020年1月7日的回應
我们非常感谢您利用您宝贵的时间为本酒店点评,并向我们分享您于最近入住本酒店的入住体验。得知您有个愉快的入住体验是我们极大的荣幸。我们非常期待您下次的大驾光临。 Rudolf Troestler 敬上 General Manager

8/10 不錯

Yiu Kay

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 3 晚
Hilton Pattaya 於 2020年1月23日的回應
Dear Valued guest, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to Hilton Pattaya soon. Kind regards, Hilton Pattaya

10/10 優異

Grace

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
服務人員親切有禮, 風景好購物便利
於 2019 年 11 月住了 2 晚
Hilton Pattaya 於 2019年11月22日的回應
Dear Grace, We truly appreciate the time you took to give a rating our hotel. We do look forward to welcoming you back to Hilton Pattaya soon. Kind regards, Hilton Pattaya

8/10 不錯

Min Ling

商務旅客
讚好:職員與服務和客房舒適度
服務好,美中不足浴巾枕頭有油垢味.
於 2019 年 10 月住了 3 晚
Hilton Pattaya 於 2019年11月5日的回應
Dear Min Ling, We truly appreciate the time you took to give a rating our hotel. We do look forward to welcoming you back to Hilton Pattaya soon. Kind regards, Hilton Pattaya

8/10 不錯

真實旅客

於 2019 年 10 月住了 3 晚
Hilton Pattaya 於 2019年10月25日的回應
Dear Valued Guest, We truly appreciate the time you took to give a rating our hotel. We do look forward to welcoming you back to Hilton Pattaya soon. Kind regards, Hilton Pattaya

6/10 一般

真實旅客

伴侶同遊
讚好:整潔度、職員與服務和設施服務
海景房但景只有一半有點可惜
於 2019 年 10 月住了 1 晚
Hilton Pattaya 於 2019年10月25日的回應
Dear Valued Guest, We truly appreciate the time you took to give a rating our hotel. We do look forward to welcoming you back to Hilton Pattaya soon. Kind regards, Hilton Pattaya

10/10 優異

CHIH HUNG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 2 晚
Hilton Pattaya 於 2019年9月23日的回應
Dear CHIH HUNG, We truly appreciate the time you took to give a rating our hotel. We do look forward to welcoming you back to Hilton Pattaya soon. Kind regards, Hilton Pattaya

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
very good swimming pool very well go this hotel many time
於 2019 年 8 月住了 2 晚
Hilton Pattaya 於 2019年9月10日的回應
Dear Valued Guest, We truly appreciate the time you took to give a rating and sharing your experience on your last stay with us. It is with great pleasure to know that you had a pleasant stay here. We do look forward to welcome you back to Hilton Pattaya soon. Kind regards, Hilton Pattaya

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 9 月住了 3 晚
Hilton Pattaya 於 2019年9月9日的回應
Dear Valued Guest, We truly appreciate the time you took to give a rating our hotel. We do look forward to welcome you back to Hilton Pattaya soon. Kind regards, Hilton Pattaya

8/10 不錯

真實旅客

於 2019 年 8 月住了 2 晚
Hilton Pattaya 於 2019年9月4日的回應
Dear Valued guest, We truly appreciate the time you took to give a rating our hotel. We do look forward to welcome you back to Hilton Pattaya soon. Kind regards, Hilton Pattaya

8/10 不錯

HK

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
good location and nice breakfast. a bit crowded and noisy. the interior is getting old.
於 2019 年 8 月住了 2 晚
Hilton Pattaya 於 2019年9月4日的回應
Dear HK, We truly appreciate the time you took to give a rating and sharing your experience on your last stay with us. It is with great pleasure to know that you had a pleasant stay here. We do look forward to welcome you back to Hilton Pattaya soon. Kind regards, Hilton Pattaya

8/10 不錯

真實旅客

讚好:整潔度和職員與服務
Not as five stars as it should be
good location and nice breakfast. A bit crowded and noisy, if you look for a calm and relaxing holiday, it might not be a very good choice. Interior getting a bit old as well.
於 2019 年 8 月住了 2 晚
Hilton Pattaya 於 2019年9月4日的回應
Dear Valued Guest, Thank you for sharing your experience on your last stay with us. We are really sorry to know that our product, Interior getting a bit old which led you not meet your expectation. With this in mind we once again thank you for your feedback for our improvement and we most certainly do look forward to welcome you back to Hilton Pattaya if you decide to give us another chance. Kind regards, Hilton Pattaya

10/10 優異

真實旅客

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
環境、設施、交通位置俱一流:員工服務態度友善,房間比相片寬闊,戶戶獨立海景露台,亦建議大家可買酒店早餐絶對值回票價。
於 2019 年 8 月住了 4 晚
Hilton Pattaya 於 2019年10月9日的回應
Dear Valued guest, We truly appreciate the time you took to give a rating our hotel. We do look forward to welcome you back to Hilton Pattaya soon. Kind Regards, Hilton Pattaya

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 3 晚
Hilton Pattaya 於 2019年9月4日的回應
Dear Valued guest, We truly appreciate the time you took to give a rating our hotel. We do look forward to welcome you back to Hilton Pattaya soon. Kind regards, Hilton Pattaya

10/10 優異

HOLLY

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
環境衛生,方便舒適,酒店坐落於商場內,有食市商鋪、food hall etc...步行5-10mins到海灘
於 2019 年 8 月住了 2 晚
Hilton Pattaya 於 2019年10月9日的回應
Dear Valued guest, We truly appreciate the time you took to give a rating our hotel. We do look forward to welcome you back to Hilton Pattaya soon. Kind Regards, Hilton Pattaya

8/10 不錯

Wai Wai

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店樓下戶外歌聲太大
於 2019 年 8 月住了 3 晚
Hilton Pattaya 於 2019年10月9日的回應
Dear Valued guest, We truly appreciate the time you took to give a rating our hotel. We do look forward to welcome you back to Hilton Pattaya soon. Kind Regards, Hilton Pattaya

10/10 優異

真實旅客

親子同遊
讚好:職員與服務
泳池可以遠眺一望無際海景,正! 早餐非常豐富,正! 工作人員有禮有善,正! 地点附近有商埸,有夜市,正!
於 2019 年 8 月住了 2 晚
Hilton Pattaya 於 2019年10月9日的回應
Dear Valued guest, We truly appreciate the time you took to give a rating our hotel. We do look forward to welcome you back to Hilton Pattaya soon. Kind regards, Hilton Pattaya

10/10 優異

Fung Ling

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚
Hilton Pattaya 於 2019年8月15日的回應
Dear Fung Ling, We truly appreciate the time you took to give a rating our hotel. We do look forward to welcome you back to Hilton Pattaya soon. Kind regards, Hilton Pattaya

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 4 晚
Hilton Pattaya 於 2019年7月30日的回應
Dear Valued guest, We truly appreciate the time you took to give a rating our hotel. We do look forward to welcome you back to Hilton Pattaya soon. Kind Regards, Rudolf Troestler General Manager Hilton Pattaya

10/10 優異

真實旅客

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
這次住宿的是海景套房,房間大,景觀開揚。員工服務態度殷勤有禮,唯一要改善的是我是一家3人入住3晚。由第1天入住時已要求多要一套梳洗用具,結果只多了一套牙刷。其餘的相關用品仍沒有供應3套給我。能再貼心一點更好。當然值得一讚的是行政樓層休息室,因為住海景套房關係,有專人幫忙入住登記及免費使用休息室的餐飲,員工亦服務貼心有禮。
於 2019 年 7 月住了 3 晚