尊敬的整體 这是来自芭提雅宫殿酒店的问候！ 首先，我们非常感谢您于本次的旅途中选择入住于芭提雅宫殿酒店。 我们也感谢您利用您宝贵的时间完成有关您本次入住体验的问卷。根据您的评分，我们得知您总体上有个美好的入住体验，我们感到无比的欣慰。我们十分感谢您对于本酒店服务人员的满意。您的反馈及肯定是给予我们团队最佳的鼓励及动力。 我们将牢记您的评语。再次感谢您提供的反馈，我们非常期待您下次的大驾光临。

Dear, MR.LUEN WAI Thank you for feedback following your recent stay at our hotel. We regret that many aspects of your visit did not meet your expectations. I have taken note of your valued comments. We understand your frustration and we sincerely apologize for the inconvenience caused. We hope to have a chance to welcome you back. Sincerely yours, Akanit Promjoy (Aung) Guest Relations Officer

尊敬的客户， 这是来自芭提雅宫殿酒店的问候！ 首先，我们非常感谢您于本次的旅途中选择入住于芭提雅宫殿酒店。 我们也感谢您利用您宝贵的时间完成有关您本次入住体验的问卷。根据您的评分，我们得知您总体上有个美好的入住体验，我们感到无比的欣慰。我们十分感谢您对于本酒店服务人员的满意。您的反馈及肯定是给予我们团队最佳的鼓励及动力。 我们将牢记您的评语。再次感谢您提供的反馈，我们非常期待您下次的大驾光临。 Best Regards, Akanit Promjoy (Aung) Guest Relation Officer 芭提雅宫殿酒店

Dear Valued Guest, Thank you for taking the time to provide feedback regarding your recent stay at Grand Palazzo Hotel. We are pleased to hear that you enjoyed your stay with us. We look forward to accommodating you again and becoming your first choice when visiting Pattaya. Best Regards, Guest Relations Officer Team

尊敬的客人，您好！非常感谢您抽出宝贵的时间在此与我们分享您的入住体验。对于您提出的问题，我们会加强对员工的培训。感谢您对帕提亚宫殿酒店的支持和肯定，您支持与肯定是我们不断进步的动力。我们热切期待您的再次光临！

Thank you for taking the time to write a review about your stay with us. We truly appreciate your feedback and while we are happy you received friendly service from our team, we are very sorry for the conditions encountered. We will address your comments with our team as we work to improve our guest experience. Your input is genuinely helpful, as it is the first step in identifying areas where we can better our guest services. We hope you will come visit us in the future Respectfully, Lalana P Guest Relations Officer

Dear Sir/Madam, Thank you very much for the feedback! We appreciate you taking the time to share your experience with us. Please come back and see us again as it will be our pleasure to welcome you back. Respectfully,

Dear Value Guest, Thank you for choosing to stay with us while in Pattaya, we are very glad that our location impressed, we hope that we will have the pleasure of your company again when visiting Pattaya. Best Regards,

亲爱的Yuk Fang 太感谢您给我们酒店的评价和建议。我们很遗憾听到您的体验不尽如人意，希望您能接受我们最诚挚的歉意。我们的酒店当然把这件事改善的。我们希望下次有机会能够照顾您。 祝您幸福

太感谢您给本酒店的评价。我们希望再次机会照顾您的。

太感谢您给本酒店的评价。我们希望再次机会照顾您的。