雙人療程室、身體療程、芳香療法、體膜護理、身體磨砂、排毒裹敷療程

峇里烏魯瓦圖麗笙布魯酒店的評價

5 out of 5
峇里烏魯瓦圖麗笙布魯酒店
Jl. Pemutih Uluwatu Pecatu, Kuta Selatan, Pecatu, Bali

評價

9.4

完美

10 分評分,優異;456 則評價中有 331 則" "
8 分評分,不錯;456 則評價中有 86 則" "
6 分評分,一般;456 則評價中有 29 則" "
4 分評分,欠佳;456 則評價中有 6 則" "
2 分評分,很差;456 則評價中有 4 則" "

9.8/10 

整潔度

9.2/10 

職員與服務

9.4/10 

設施服務

9.6/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Shing Kit Sanki

於 2023 年 4 月住了 2 晚
Raj Jadhav 於 2023年4月21日的回應
Dear Shing Kit Sanki,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Bali Uluwatu . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Bali Uluwatu , I look forward to welcoming you back.Sincerely, Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

8/10 不錯

真實旅客

於 2019 年 1 月住了 2 晚
Björn 於 2019年1月9日的回應
Dear Valued Guest, thank you for staying at the resort and left a rate for us. We look forward to welcome you back.

8/10 不錯

Anthea (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
不錯的酒店.早餐,房間都很滿意, 唯一是check in的時候把房間類型弄錯, 要等一會才可以把房間給我.
於 2018 年 11 月住了 4 晚
Björn 於 2018年11月29日的回應
Dear Anthea, Thank you for sharing your lovely experience at the resort. We have reviewed your concerns about waiting the room to be ready. By sharing your observations with us, you have helped us to look into the areas where we have not delivered the standards we strive to deliver. Looking forward to welcome you back.

8/10 不錯

amy (hk)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
離海灘很遠,但可以隔著樹木看到大海。離城市要1小時車程交通不方便。不建議繼續住。酒店到路口要走約10分鐘
於 2018 年 9 月住了 5 晚
Björn 於 2018年9月24日的回應
Dear Amy, Thank you for your feedback. Actually though, both Impossible Beach and Bingin Beach are accessible through small walking paths in 5 minutes through our front and back gates respectively and we provide a shuttle bus to Padang Padang Beach which is just about 1.5 km away. We hope you will come back soon to explore these scenic little beaches a little closer up. We are grateful for your visit and look forward to your return.

8/10 不錯

CHIKUANG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 3 晚

10/10 優異

Wei-Chih

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 1 晚
Björn 於 2018年6月14日的回應
Dear Wei-Chih, Thank you for your stay and your review. We are happy that you enjoyed your stay.

6/10 一般

Yuk shan

不滿:職員與服務和住宿狀況
New hotel with inexperience staff
I called the one touch service and your staff called Teo pick up my call at 10pm on 9/6. He made a spa reservation for me at 11:30 am on 10/6. When I came down at 11:30 on 10/6, the staff in the spa center said the receptionist didn't call them and they have no reservation for me at 11:30. Then I came up to the receptionist who called UCi and she confirmed I have made a reservation at 11:30am. She called the staff in the spa center and she told me I could do the spa right now at 12am. I came down to the staff in the spa center and waited for 20 minutes. The staff in the spa center said she had already told the receptionist that they are full and they could not do it right now. Then I came up to the reception again and the manager said she could only help to made another appointment for me. It took me one hour to go up to the reception and go down to the spa center again and again and wait for the receptionist and spa center staff to confirm the booking. It took 3 hours to wait for the dishes for dinner although the restaurant was empty.
於 2018 年 6 月住了 3 晚

10/10 優異

Nabeel

於 2024 年 4 月住了 2 晚

4/10 欠佳

Dominic

不滿:住宿狀況
Far from a 5* category brand in Bali. Average staff and average breakfast buffet. Better brands to stay at by far.
於 2024 年 3 月住了 5 晚
Raj Jadhav General Manager 於 2024年4月19日的回應
Dear Dominic, Trust you are well. We received your feedback on Expedia Group, and I thank you for that. I am investigating the matter related to your feedback together with our Human Resources Manager and Executive Sous Chef. Please accept my sincere apologies on behalf of our brand, company, team and I included. As General manager, I take all feedback seriously, and discuss all points related to your feedback especially with department related to points mentioned. I personally will ensure that retraining is done immediately. I really would appreciate if you stay with us again. I believe in correcting, ensuring that your future stay will go smoothly with us and looking forward to serve you again at the resort for superb experience. I am at your service throughout. Yours Sincerely, Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

8/10 不錯

Caitlin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property is stunning with beautiful gardens, the staff are exceptional. The pool is really big and the perfect depth to relax. There is a bar or club close to the hotel which you can hear the music. Turndowns weren’t done every night. Kids above us jumping and screaming at all times of the day made the stay unpleasant.
於 2024 年 3 月住了 7 晚
Raj Jadhav 於 2024年4月1日的回應
Dear Caitlin,Warmest greetings from Radisson Blu Bali Uluwatu!!I am delighted to hear such a detailed and positive review on your recent stay and that various aspects you mentioned that went so well. Our team delivered their promise of providing guests the friendliest and warm hospitality, also to create a memorable experience especially for you. Your recognition to our property has been already shared with the team and the entire team are completely thrilled that we were able to make your stay an enjoyable one. Thank you once again for your feedback and looking forward to welcoming you back for another wonderful stay.Best Regards,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 優異

catherine ann

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 6 晚
Raj Jadhav 於 2024年2月19日的回應
Dear Catherine Ann,Warmest greetings from Radisson Blu Bali Uluwatu!!I am delighted to hear such a detailed and positive review on your recent stay and that various aspects you mentioned that went so well. Our team delivered their promise of providing guests the friendliest and warm hospitality, also to create a memorable experience especially for you. Your recognition to our property has been already shared with the team and the entire team are completely thrilled that we were able to make your stay an enjoyable one. Thank you once again for your feedback and looking forward to welcoming you back for another wonderful stay.Best Regards,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 優異

Nita

於 2023 年 12 月住了 3 晚

8/10 不錯

Adam

讚好:職員與服務和住宿狀況
於 2023 年 11 月住了 3 晚

10/10 優異

Garrett

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very fancy! This is the crown towers of bali, feels like im staying at a factory hotl in dubai but its in bali, love the layout here and its nice and quiet not many people around which is great
於 2023 年 11 月住了 5 晚

10/10 優異

chul-woong

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚

10/10 優異

Paul

於 2023 年 11 月住了 3 晚
Raj Jadhav Radisson Blu Bali Uluwatu 於 2023年11月20日的回應
Dear Paul,Warmest greetings from Radisson Blu Bali Uluwatu!! I am delighted to hear such a detailed and positive review on your recent stay and that various aspects you mentioned that went so well. Our team delivered their promise of providing guests the friendliest and warm hospitality, also to create a memorable experience especially for you. Your recognition to our property has been already shared with the team and the entire team are completely thrilled that we were able to make your stay an enjoyable one.Thank you once again for your feedback and looking forward to welcoming you back for another wonderful stayBest Regards, Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 優異

Malou

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Raj Jadhav Radisson Blu Bali Uluwatu 於 2023年11月20日的回應
Dear Malou,Warmest greetings from Radisson Blu Bali Uluwatu!! I am delighted to hear such a detailed and positive review on your recent stay and that various aspects you mentioned that went so well. Our team delivered their promise of providing guests the friendliest and warm hospitality, also to create a memorable experience especially for you. Your recognition to our property has been already shared with the team and the entire team are completely thrilled that we were able to make your stay an enjoyable one. Thank you once again for your feedback and looking forward to welcoming you back for another wonderful stay. Best Regards, Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

6/10 一般

alessandro

家人同遊
讚好:住宿狀況和客房舒適度
不滿:職員與服務
於 2023 年 10 月住了 2 晚
Raj Jadhav Radisson Blu Bali Uluwatu 於 2023年11月20日的回應
Dear Alessandro,Thank you for your feedback regarding your stay at Radisson Blu Bali Uluwatu. I am delighted that the various aspects that were positive went accordingly to your expectation. We found your rating given was, 6 out of 10. We would like to know if there were any concerns, we are not aware exactly what has gone wrong or you have forgotten to mention. Highly appreciated, if you could let us know what was unsatisfactory so that I can improve on those particular shortcomings together with my team.Yours Sincerely,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 優異

Kitty

於 2023 年 10 月住了 4 晚
Raj Jadhav Radisson Blu Bali Uluwatu 於 2023年11月20日的回應
Dear Kitty,Warmest Greetings from Radisson Blu Bali Uluwatu!!!We are delighted to read that you have thoroughly enjoyed your overall experience with us. Your recognition truly validates that our commitment to providing memorable moments and warm hospitality to every guests. We are pleased to receive such recognition and I have shared your comments and ratings with the entire team.Thank you and looking forward to welcoming you back.Best Regards,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

6/10 一般

Franziska

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
Unterkunft ist schön, Personal könnte besser sein
於 2023 年 9 月住了 4 晚
Raj Jadhav Radisson Blu Bali Uluwatu 於 2023年11月20日的回應
Dear Franziska,We thank you for bringing your concerns to our attention as feedback helps us to improve our service we deliver to our guests. It is with regret I read that we did not live-up to your expectations and many aspects of your stay have not met our standards. Please accept our sincere apologies for the inconvenience that you encountered and be assured that we have taken your feedback seriously and shared with the departments concerned to carry out all necessary training and re-training of all employees.Thank you once again for allowing us to reflect on our services and look forward to welcoming you back to our property in the near future. Sincerely, Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 優異

Sophie

家人同遊
讚好:設施服務
The level if service in all parts of the resort is outstanding.Special mention to Windhu and Nova
於 2023 年 9 月住了 3 晚
Raj Jadhav General Manager 於 2023年9月26日的回應
Dear SophieWarmest greetings from Radisson Blu Bali Uluwatu!! I am delighted to hear such a detailed and positive review on your recent stay and that various aspects you mentioned that went so well. Our team delivered their promise of providing guests the friendliest and warm hospitality, also to create a memorable experience especially for you. Your recognition to our property has been already shared with the team and the entire team are completely thrilled that we were able to make your stay an enjoyable one. Your special mentioned to our staff Windhu and Nova have already passed along and the entire team are thrilled to be able to make your vacation an enjoyable one. Thank you once again for your feedback and looking forward to welcoming you back for another wonderful stay. Best Regards, Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 優異

rachel

家人同遊, 伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This place is in the perfect location and the property could not be more beautiful with amazing staff.
於 2023 年 8 月住了 5 晚
Raj Jadhav General Manager 於 2023年9月8日的回應
Dear RachelWarmest greetings from Radisson Blu Bali Uluwatu!!I am delighted to hear such a detailed and positive review on your recent stay and that various aspects you mentioned that went so well. Our team delivered their promise of providing guests the friendliest and warm hospitality, also to create a memorable experience especially for you. Your recognition to our property has been already shared with the team and the entire team are completely thrilled that we were able to make your stay an enjoyable one.Thank you once again for your feedback and looking forward to welcome you back for another wonderful stay.Best Regards,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 優異

Sonia

於 2023 年 9 月住了 1 晚
Raj Jadhav General Manager 於 2023年9月25日的回應
Dear SoniaWarmest greetings from Radisson Blu Bali Uluwatu!! I am delighted to hear such a detailed and positive review on your recent stay and that various aspects you mentioned that went so well. Our team delivered their promise of providing guests the friendliest and warm hospitality, also to create a memorable experience especially for you. Your recognition to our property has been already shared with the team and the entire team are completely thrilled that we were able to make your stay an enjoyable one. Thank you once again for your feedback and looking forward to welcoming you back for another wonderful stay. Best Regards, Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 優異

Ally

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel is ultimate luxury. The room is huge and very luxurious and comfortable. The pool area is beautiful, lots of options to lay around, order some lunch and you could spend all day not even leaving the hotel here. Finally, the staff are very kind and welcoming. This is my new favourite hotel and I hope to be back soon. Thanks for making our stay so lovely.
於 2023 年 8 月住了 7 晚
Raj Jadhav 於 2023年8月18日的回應
Dear Ally,Warmest greetings from Radisson Blu Bali Uluwatu!!We are delighted to read that you have thoroughly enjoyed your overall experience with us. Your recognition truly validates our commitment to providing memorable moments and warm hospitality to every guests. We are pleased to receive such recognition and I have shared your comments and ratings with the entire team.Thank you and looking forward to welcoming you back.

10/10 優異

annie

於 2023 年 7 月住了 5 晚
Raj Jadhav 於 2023年8月18日的回應
Dear Annie,Thank you for taking time to share review on ExpediaWe are pleased to learn that you had a memorable stay and were satisfied with many aspects during your stay. Your positive feedback especially your particular recognition to our property have been passed along, and the whole team is very thrilled to know that we were able to contribute to making your stay an enjoyable one. Thank you once again for your stay and looking forward to welcome you back for another wonderful stay.

10/10 優異

Nell

讚好:整潔度、職員與服務和住宿狀況
Amazing hotel
於 2023 年 7 月住了 2 晚
Raj Jadhav 於 2023年8月18日的回應
Dear Nell,Warmest greetings from Radisson Blu Bali Uluwatu!!!It is always a pleasure to hear such positive feedback from our guests, and we are glad to know that you enjoyed your stay in our property. We take pride in providing exceptional service to all our guests, and we are glad to know that we have met your expectations.Thank you once again for your stay and looking forward to welcome you back in the near future.

10/10 優異

Osakpolo

親子同遊, 商務旅客
讚好:住宿狀況
Highly recommend
於 2023 年 7 月住了 4 晚
Raj Jadhav 於 2023年8月18日的回應
Dear Osakpolo,Thank you for your review on ExpediaThank you for sharing your positive experience with us. It brings us great joy to hear that you enjoyed your stay in our property and that our hotel facilities and its service meet your expectations.We strive to provide top-notch service to all our guests and your feedback serves as motivation to us to continue doing so and we look forward to welcome you back soon.Have a great day!

8/10 不錯

Tonia

讚好:整潔度和職員與服務
於 2023 年 6 月住了 3 晚
Raj Jadhav 於 2023年8月18日的回應
Dear Tonia,Thank you for staying with us and taking your valuable time to write a review. We are glad to note that you were satisfied with our hotel and facilities. Your kind words will encourage us to continuously work hard to deliver memorable stay experiences. We are more than welcomed for any feedback and suggestion that affecting your ratings during your stay with us.Thank you once again for your stay and looking forward to welcome you back in the near future.

10/10 優異

Jay

於 2023 年 6 月住了 3 晚
Raj Jadhav 於 2023年8月18日的回應
Dear Jay,Warmest greetings from Radisson Blu Bali Uluwatu!!It is always a pleasure to hear such positive feedback from our guests, and we are glad to know that you enjoyed your stay in our property. Our team and our trainee have never failed to deliver their promise of providing guests the utmost and warm hospitality, and we are glad to know that we have met your expectations.Thank you for recommendation and we look forward to welcoming you back in the near future for another wonderful stay.

8/10 不錯

Nicole

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Breakfast was not as good as I had hoped for Radisson property. Access thru the back gate should be later than 7pm or have a security guard to let people in after 7pm to until 9pm, as this was a inconvenience and danger to have to walk the path that is unpaved/unsealed with no lighting along side the hotel or have to go all the way round to the front driveway a long walk back to hotel lobby.
於 2023 年 5 月住了 5 晚
Raj Jadhav 於 2023年5月24日的回應
Dear Nicole,Thank you very much for your stay with us and for taking your time to share your experience.We were truly sorry that you left our resort with less than fond memories. For your information, the access through the back gate could be open with room key by tapping it on back gate. But due to safety reason, over 7 o'clock the back gate access will be limited so guest could inform the front office for the late return before hand. I truly hope that we will have the opportunity to welcome you back in the near future to restore your confidence in our hotel.Warm regards,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 優異

Nav

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great service
Excellent service and great surroundings. Clean & modern hotel. Dined at Artichoke, lovely food and keen pricing. Will return!
於 2023 年 4 月住了 1 晚
Raj Jadhav 於 2023年4月21日的回應
Dear Nav,Greetings from Radisson Blu Bali Uluwatu!It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success.We look forward to your next visit soon. Have an excellent day.Warm regards,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

4/10 欠佳

Kyryll

伴侶同遊
不滿:整潔度和職員與服務
When you pay 5* prices you expect a 5* experience, which Radisson Blu Uluwatu unfortunately failed to provide. When we checked in, we dropped our bags prior to check in and returned a few hours later to find them still chilling in the heat of the hotel lobby. The room closets had smudges on them from previous guests and stains on furniture. When we requested thinner pillows to sleep on, the staff didn't understand what we were talking about and said they only come in one (very large) size. Staff seemed very inexperienced and got flustered at the most basic requests. Significant language barrier, even with reception staff. Restaurants that provided room service were both very expensive for tiny portions and below average taste. Hotel provide 4 x 300ml bottles of water per room per day, which means you have to keep ringing reception to have more dropped off. The positives were monkeys that we got to see on our balcony but overall there are better alternatives for the money.
於 2023 年 2 月住了 3 晚
Raj Jadhav 於 2023年2月17日的回應
Dear Kyryll,Trust you are well. Thank you for taking time to share your valuable feedback with us. Feedback such as yours helps us in improving our services throughout the hotel. I appreciate it a lot. Having carefully read your points raised, I am investigating the matter with department heads to ensure that these incidents does not occur again. I will be involving personally to ensure all points are rectified and team are retained on all shortcomings.Please accept my sincere apologies on behalf of team and I. I understand that your stay did not go according to your expectations. Let me know when your next trip to Bali, and as gesture of goodwill, I offer you 25% discount on rooms (please book directly with me, and free upgrade to next category room, subject to availability). I only be delighted to welcoming you back at our resort and bestow you with true hospitality we are known for. Yours sincerely,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 優異

Ralph

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Clean...great shower...spacious rooms...pricey for Bali...good restaurants and breakfast
於 2023 年 1 月住了 4 晚
Raj Jadhav 於 2023年2月6日的回應
Dear Ralph,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Bali Uluwatu . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Bali Uluwatu , I look forward to welcoming you back.Sincerely, Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 優異

Annaminh

於 2023 年 1 月住了 3 晚
Raj Jadhav 於 2023年1月17日的回應
Dear Annaminh,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Bali Uluwatu . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Bali Uluwatu , I look forward to welcoming you back.Sincerely, Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 優異

Eva

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Wonderful place
Raj Jadhav 於 2023年1月17日的回應
Dear Eva,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Bali Uluwatu . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Bali Uluwatu , I look forward to welcoming you back.Sincerely, Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 優異

Brede

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 3 晚
Raj Jadhav 於 2023年1月17日的回應
Dear Brede,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Bali Uluwatu . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Bali Uluwatu , I look forward to welcoming you back.Sincerely, Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

6/10 一般

Boeun

家人同遊
讚好:整潔度和客房舒適度
不滿:職員與服務
청결한 편이었고 방이 크고 좋았어요. 프론트 직원들은 친절했는데 레스토랑 직원들은 보통 정도 였고, 밤에 아이스버킷 가져다달라고 2번이나 말했는데 안갔다줬어요. 서비스가 좋았다 나빴다 사바사랄까요. 수영장 작고 전반적으로 깨끗했으나 발리에 좋은 호텔이 워낙 많은지라 아쉬운 점이 있네요. 담에 온다면 가격적 메리트가 크지 않은 이상 재방문은 안할 것 같아요.
於 2022 年 11 月住了 2 晚
Raj Jadhav 於 2023年1月17日的回應
Dear Boeun,We thank you for bringing your concerns to our attention as feedback helps us to improve our service we deliver to our guests. We always strive to provide the best, comfort and quality at all times.It is with regret I read that we did not live-up to your expectations and many aspects of your stay have not met our standards. Please accept our sincere apologies for the inconvenience that you encountered and be assured that we have taken your feedback seriously and shared with the departments concerned to carry out all necessary training and re-training of all employees.We hope and look forward to welcoming you back to our property in the near future. Sincerely, Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

4/10 欠佳

Alejandro

讚好:整潔度
不滿:職員與服務和客房舒適度
於 2022 年 10 月住了 3 晚
Raj Jadhav 於 2023年1月17日的回應
Dear Alejandro,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Bali Uluwatu . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Bali Uluwatu , I look forward to welcoming you back.Sincerely, Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

8/10 不錯

Joyce

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Rooms were clean and spacious. Staff were all super nice and helpful
於 2022 年 10 月住了 3 晚
Raj Jadhav 於 2023年1月17日的回應
Dear Joyce,Thank you for your feedback regarding your stay at Radisson Blu Bali Uluwatu. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 優異

Paul

於 2022 年 8 月住了 2 晚
Raj Jadhav 於 2022年9月27日的回應
Dear Paul,Thank you for your feedback regarding your stay at Radisson Blu Bali Uluwatu. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 優異

Kayleigh

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Loved our stay would recommend
Loved our stay, staff were so helpful and friendly, great breakfast (loved that we could request to order hashbrowns and eggs to taste etc) we did not book a sea view room however we had such a nice room with a sea view and pool view so think we was upgraded which is amazing! We also had a small bottle of red wine and a cake with “enjoy your stay” decorated on the plate waiting for us which was so nice! Great location with some really nice restaurants/cafes nearby. (Ours was a favourite for us) However as it is 5* I do feel like the pool facilities (sun loungers and pool towels) could be upgraded as they were just basic metal ones, that were not cushioned and the towels were starting to show their wear Also I have usually received a glass of champagne on arrival at previous 5* resorts with the option of a glass of bubbly at breakfast too which we didn’t have but that is not a dealbreaker at all, just for comparison compared to previous experiences at 5*, Maybe as it’s not an adults only resort? Also hotel prices for food and drink were weirdly priced with some items being extremely overpriced , £7 for a single corona!!! (but around £8 for cocktails) We were also allowed to use the spa facilities after we had checked out to shower/freshen up before going for dinner and then again to prepare for our flight! (I did my hair and makeup in there as there was plug sockets by the mirrors) Overall we really enjoyed our stay at raddison blu and would definitely recommend
於 2022 年 9 月住了 5 晚
Raj Jadhav 於 2022年9月27日的回應
Dear Kayleigh,Thank you for choosing to stay at Radisson Blu Bali Uluwatu and taking the time to share your review.It is a pleasure having you with us and we are glad to hear that you enjoyed your stay. I will share your comments with our team. Your feedback will be an encouragement to all of our team as we continually improve the quality of our services.Thank you again for allowing us to reflect on our service delivery in these particular circumstances, and we do hope you will give us the opportunity to welcome you back in the future.Sincerely,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 優異

Diako

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 3 晚
Raj Jadhav 於 2022年9月27日的回應
Dear Diako,Greetings from Radisson Blu Bali Uluwatu!Thank you for taking the time to share your review.We are delighted to learn that you had a pleasant stay with us and enjoyed the excellent service that the team has provided.We look forward to welcoming you again and continuing to create wonderful experience.Best wishes,Raj JadhavGeneral ManagerRadisson Meeting

10/10 優異

Olav

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 9 月住了 6 晚
Raj Jadhav 於 2023年1月17日的回應
Dear Olav,Thank you for your feedback regarding your stay at Radisson Blu Bali Uluwatu. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 優異

Rupinder

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful, clean and secluded property. Perfect for a peaceful getaway. Staff is so friendly. Our deluxe room was very nice with a large bathroom and spacious bedroom area. Large pool area. Food was delicious at both restaurants. Breakfast buffet had tons of options. Beware of monkeys around the property. Do not leave your belongings unattended. Live DJ and bars were great :)
於 2022 年 9 月住了 2 晚
Raj Jadhav 於 2022年9月27日的回應
Dear Rupinder,We are pleased to learn that you had a memorable stay and were satisfied with our service. Your positive feedback especially your particular recognition to our team have been passed along, and the whole team is very thrilled to know that we were able to contribute to making your stay an enjoyable one. Thank you again for allowing us to reflect on our service delivery in these particular circumstances, and we do hope you will give us the opportunity to welcome you back in the future.Sincerely,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 優異

Kersnawatie

於 2022 年 8 月住了 1 晚
Raj Jadhav 於 2022年9月27日的回應
Dear Kersnawatie,Thank you for your feedback regarding your stay at Radisson Blu Bali Uluwatu. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

8/10 不錯

M S

於 2022 年 6 月住了 11 晚
Raj Jadhav 於 2022年9月27日的回應
Dear M S,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Bali Uluwatu . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Bali Uluwatu , I look forward to welcoming you back.Sincerely, Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

8/10 不錯

Rakesh

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The only negative pieces of feedback that we have is that our room was not ready for us at 7:20 PM (according to the desk clerk, Expedia did not communicate the type of room we reserved to the hotel), and also the hotel shuttle was never available to take us to even near by destinations.
於 2022 年 8 月住了 2 晚
Raj Jadhav 於 2022年8月24日的回應
Dear Rakesh,Thank you very much for your stay with us and for taking your time to share your experience. It was with great regret to read that we did not live-up to your expectations and that some aspects of your stay have impaired your overall experience. Please accept our sincerest apologies for your disappointments. We are very sorry that this was apparently not the case at this particular instance. We have discussed your feedback in great detail, in order to understand your dissatisfaction and to ensure that your disappointment will remain to be a singular, isolated case. We genuinely hope to have the precious opportunity to host you again in the near future.Yours sincerely,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

6/10 一般

Hilda Kurniati

家人同遊
讚好:整潔度
Photo misleading, no easy access to the beach unless you are super fit. Breakfast spread limited and not great quality I’m afraid. Rooms are spacious and beds are good. If you want to see other sites like Ubud, Seminyak, prepare to for 1.5-2hr in car each way. Traffic everywhere.
於 2022 年 7 月住了 10 晚
Raj Jadhav 於 2022年8月12日的回應
Dear Hilda Kurniati, I am sorry that some aspects of your stay did not wow you. If you have a moment and are willing to share more information regarding your experience, please do not hesitate to reach out to us. On behalf of our entire team at Radisson Blu Bali Uluwatu, we thank you for your business and we hope to see you again when your travels bring you back to the area! Kind regards, Raj Jadhav General Manager Radisson Blu Bali Uluwatu

10/10 優異

felipe

於 2022 年 7 月住了 9 晚
Raj Jadhav 於 2022年8月12日的回應
Dear felipe, Thank you for taking the time to share your feedback from your visit to the Radisson Blu Bali Uluwatu . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Bali Uluwatu , I look forward to welcoming you back. Sincerely, Raj Jadhav General Manager Radisson Blu Bali Uluwatu

10/10 優異

Anne

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 7 月住了 3 晚
Raj Jadhav 於 2023年1月17日的回應
Dear Anne,Thank you for your feedback regarding your stay at Radisson Blu Bali Uluwatu. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu