「Went into our room, had no towels. There’s no phone in the room so we had to call the front desk with our personal phone. They would not deliver us towels, we had to go all the way to the front to pick them up. When we asked why wasn’t our room prepared for 3 guests, front desk said “how am I supposed to know that?” As if they don’t work there??? Staff was rude. In our room, the bathroom door had holes in it. The wall had holes in it. There was a dead bug in the bathroom. The toilet seat was...
「Went into our room, had no towels. There’s no phone in the room so we had to call the front desk with our personal phone. They would not deliver us towels, we had to go all the way to the front to pick them up. When we asked why wasn’t our room prepared for 3 guests, front desk said “how am I supposed to know that?” As if they don’t work there??? Staff was rude. In our room, the bathroom door had holes in it. The wall had holes in it. There was a dead bug in the bathroom. The toilet seat was...
Kayla