「Had to change rooms 4 times due to rooms not being house kept. Beds weren’t made, someone’s food and trash and dirty towels in 3 of them rooms. Dirty sheets with multiple unknown stains. Last room was clean enough and at least had made up beds but all the floors were so sticky and had gross hair and unknown substance in each of the rooms like they had never been mopped. Felt like a gross glue trap on the floor.
Definitely not the Standard I’ve come to expect from a Sonesta property.
Manager...
「Had to change rooms 4 times due to rooms not being house kept. Beds weren’t made, someone’s food and trash and dirty towels in 3 of them rooms. Dirty sheets with multiple unknown stains. Last room was clean enough and at least had made up beds but all the floors were so sticky and had gross hair and unknown substance in each of the rooms like they had never been mopped. Felt like a gross glue trap on the floor.
Definitely not the Standard I’ve come to expect from a Sonesta property.
Manager...
Michael