2/10 Terrible
Mary M.
15 Jul 2024
Disliked: Cleanliness, check-in, communication, location, listing accuracy
This Property Needs to Be Shut Down
This was easily the worst VRBO/hotel/rental stay I've ever had. I would advise VRBO to strongly consider no longer working with this property, it has clearly been neglected for some time and is unsafe.
My concerns and the facility issues were four-fold:
1) The first room they gave us had large puddles of water on the floor from the AC unit leaking. We were then moved to another unit.
2) Throughout the stay, a most prominently the first day and through the night, there was an UNBEARABLE, unbreathable thick smoke from cigarettes/and or weed. The smell was so bad and strong that I truly could not sleep. I had to put a shirt over my mouth and nose to try to get some rest, but as you can imagine, not what you envision when renting a place to sleep. When unpacking my suitcase from the trip, my belongings still reek of smoke. I will need to get things dry cleaned, even though they were not even worn.
3) There was an infestation of cockroaches in the kitchen, rendering that area unusable and calling the rest of the rooms into question as well. Just absolutely disgusting and unsettling to see that, and frustrating given the primary reason we chose VRBO over a hotel was for access to a kitchen.
4) The walls were incredibly thin and the neighbors to one side were blaring music all night the second night, making it not only gross to breath but also hard to sleep because of sound.
I'm honestly shocked at how inhospitable the facility was. Makes me not want to use VRBO in the future.
Mary M.
Stayed 2 nights in Jul 2024