The hotel has a very good location - at the center of the city. There are always taxis at the front door, within 3 minutes walking distance to Metro and Trolley stations and no difficulty in meaning the location to Uber driver.
The front desk services is good in general, and Paltini (I may spell wrongly, but his name definitely starts with a P) is cheerful and very efficient and helpful.
Room size is reasonable but not particularly spacious. The bed is a bit too soft. The bathroom is a bit outdated. No complementary bottle water or toiletry like tooth brush unless you ask for it. However in general the room is clean and the window view is good if you are at 12th floor or above.