Boston Phillips House Hotels

"Cleaning staff emptied trash once, didnt vacuum and left our door open from 3pm until we found it about 630pm that evening. The desk staff didn't seem to care when I reported it. The photos of the rooms are not very revealing of the actual room. I reserved the Bertram with a Queen bed and when we walked in there was just enough room to walk as long as you didn't try to pass the other person in the room. VERY costly for what you actually receive."

"We were there on days that the bar was not open, but the room was great and so was the staff. They let us know where to park that was reasonable and not too far from the hotel. I would definitely stay again."

"Disappointed in what we got for the amount we paid. At first glance things seem great but the details are lacking. Parking was full when we checked in, had to circle several times and finally went in and asked before we were then told it was OK to move a cone blocking a space to park. Would have been nice to know up front. We also asked the front desk to address the noise in the room from the AC/hearing unit and they did not. It was off but still making loud noise like a white noise sound machine would. Other details also overlooked, like the bed frame sticking out pass the mattress, you hit your legs on it getting out of bed and the shampoo/body wash bottles that are fixed on the shower wall were put at the most narrow point instead of the back wall so we kept hitting elbows on it. The pool could use a cleaning. The highlight here is that it was clean and there was adequate hit water but if we come back to town we'll stay somewhere esle."

"Parking was easy and conventient, staff were all friendly and welcoming. Very centrally located, didn’t even need to pull the car out for most of the trip. Room and common areas were spotless, modern, and comfortable. Plenty of outlets, room coffee, and the mini fridge and microwave made this a seamless stay. Breakfast was delicious and filing with hot options and a great variety. The room was perfect with so much natural light and a view of old town hall! Stayed for work and would stay again, thanks for a relaxing and luxurious place to rest between all the hustle. "

"Clean and nicely decorated room, very nice staff who helped navigate us to the house we were staying in! Very easy and good communication and yummy inclusive breakfast!!"

"It is a beautiful hotel, amazing staff!"

"First, I’ll say the host Tristan is amazing. Very responsive & accommodating. Easy check-in & check-out. The VRBO is true to pics & description & then some. There were 4 adults staying on our trip. Very modern, spacious & perfect use of space. Very clean & comfy. Plenty of towels & toiletries provided. The bedding is top tier/hotel quality. Quiet location in the heart of everything. We will definitely be booking with Tristan again! "

"This amazing property was so beautifully well-appointed, spacious and in an incredible, historic district. We walked everywhere while here. Amazing restaurants and shops are less than 1/2 mile away. The owner checked in with us. We absolutely will stay here again! "

"No skiing involved "