Best Western Phuket hotels

"This is our second time at the resort and won’t be our last! The staff are so very kind, the food is absolutely delicious, facilities second to none. One of our favourite places on earth!"

"This review is based on the amount payed for the presidential suite. Total stay 3 nights. Cleanliness: bath robe found to have hair left over from previous guest. Amenities: toilet generate foul smell. Minimum items given at wash basin. Up keeping: laminate floor pop out at certain corners creating cutting edges to feet. Carpet in room at just cut n lay on top of laminate floor. Breakfast: pastries such as chocolate croissant are as hard as rock. Curry is so spicy and feedback given to chef with reply saying this is local dish which I understand but most guest are not locals. Overall stay is acceptable but if taking the amount paid into consideration, the quality reference is way off. "

"We loved this hotel. The rooms were very nice and spacious and the staff was very friendly. Also very walkable to a lot of things in old Phuket. The area can be a bit louder at night if you’re trying to sleep but it didn’t dampen our experience here "

"We booked this hotel very last minute as we had a terrible experience with a different hotel we initially booked. I initially booked a standard double, and then upgraded to a junior suite the second night. The first room was nothing special and the bed was very uncomfortable, but the suite was really good and confirtable. The hotel has two quite nice restaurants and the pool is also really nice "

"Nice place to stay close to the beach,lots of restaurants and 7-11 "

"Room was clean, hot tub was not hot but nice since it was hot outside"

"Staff was great very accommodating. By a very busy highway but back enough from the noise. Scooter recommended as not easy to travel by foot. Restaurant here very pricey. Clean, comfortable space lots of different pool areas. Like the big fridge in the room. Don’t know that I would go back to this area nothing to do with the hotel."

"My husband and I stayed here for a week after travel disruptions forced us to extend our trip in Phuket. We chose this hotel for its proximity to Patong Beach and nearby attractions. While the location is convenient, this was the least preferred of the four hotels we stayed at during our three-week trip in Thailand. Although marketed as a resort, it lacked many features we expected. There is no spa, and many common areas were frequently closed for private events. Most indoor common areas also lacked air conditioning, which made the heat uncomfortable during the day. The pool areas had very little shade, making it difficult to spend extended time outside. Our swim-up room had chairs instead of loungers, which wasn’t ideal for relaxing. Housekeeping was daily but often not thorough. We frequently had to request washcloths and toilet paper, and noticed issues like debris remaining on floors, hair left on the toilet seat, and an empty conditioner bottle left in the shower. Service was inconsistent, particularly at breakfast and dinner. Breakfast had a large selection but was expensive for Thailand. The airport “shuttle” was simply a taxi arranged at a higher price than Grab. Overall, the location is good, but for longer stays the hotel lacked the comfort, amenities, and service we expected from a resort"

"Great staff, service was really good. Gym is not in good condition other then that everything was great. Didn’t try food, so can’t say. "