Staff were extremely helpful, prompt, and friendly. The app made ordering room service, booking transportation, or chatting with the hotel very convenient and they always replied very quickly. Beautiful hotel with amazing swim out rooms! We loved our stay.
Vivek
於 2023 年 11 月住了 8 晚
8/10 不錯
Jillian
伴侶同遊
2023年5月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful new resort in quiet Nai Harn area. Recommend a pool access room. Loved the room service with a wide variety menu. Resort still under some construction but does not affect your stay and is a nice quiet resort. No construction noise, just one part of the resort doesn’t hosts guests yet.
10min walk to Nai Harn Beach and 10min walk to restaurants/shops/7-11/pharmacy. Area felt very safe. About 1h30min from airport and 30-45min from big Buddha/elephants/old phuket town.
Staff was good but could be improved. Consierge did not know any information in regards to tours that are advertised at hotel. In comparison to other resorts where they explain tours to you and showcase them.
Some staff were not trained at the coffee shop “Kopi.” We ordered off the menu and the staff member had to call someone to ask how to make the drink (iced latte). and it didn’t turn out good as we had ordered that coffee numerous times during our stay.
Servers do come around pool and offer drinks which was great. Keefir the server was by far the best and friendliest server and made our stay even better!
Overall, recommend this resort we had a great stay and the rooms and property are beautiful. Is a bit far from attractions but is a nice quiet area. We stayed 8nights but I would recommend 4-7 nights in Phuket and then tour other islands!
Jillian
於 2023 年 5 月住了 8 晚
8/10 不錯
Ashlie
親子同遊
2023年4月21日
讚好:職員與服務、設施服務和住宿狀況
This property was beautiful. I stayed in a poolside studio and it was perfect! There are jets and a ledge for you to sit in the pool right out your room's backdoor.
Part of the property is under construction. However, there wasn't any excessive noise or traffic.
The pool bar (swim up) was nice. Ordering a pizza is a must!
I was a bit bothered by the additional person fee that was added (as a daily charge) to my visit. I was charged for having my child stay with me in the room. I DID NOT request an extra bed or anything. I was told that because there was an "extra person" I needed to pay.
Lastly, my room wasn't ready at arrival so I waited in the lobby, which is beautiful, for about 20 minutes.
Other than that, the hotel staff is helpful and professional.
Ashlie
於 2023 年 4 月住了 5 晚
10/10 優異
Nathan
2023年4月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
FANTASTIC hotel I have stayed in many hotels in my lifetime both leisure and business and for the cost of this hotel it has to be the BEST I have stayed in
It’s relaxing , clean , very happy staff , excellent facilities and breakfast , shuttle bus to beach and absolutely the best pool in any hotel I have ever stayed
Also the rooms and bathrooms are superb
No wonder this is 6 star and at an unbelievable price
Great value for money and great hotel
Nathan
於 2023 年 4 月住了 1 晚
8/10 不錯
Gabriella
多人同遊
2023年4月11日
讚好:設施服務和住宿狀況
不滿:職員與服務
The property is super nice and the area has really good restaurants nearby. The staff was not the most effective and slightly rude at times. Other than that, I had a great time here.
Gabriella
於 2023 年 4 月住了 2 晚
10/10 優異
Pernille
2023年2月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Dejligt nyt hotel
Virkeligt skønt hotel. Lækkert badeværelse. Behagelig stor seng. Meget rent over det hele. Noget af hotel ikke lavet færdig indvendigt. Men ikke noget der gør omgivelser ringe. Virkelig skøn morgenbuffet med så mange muligheder