Overall quite nice. Just the reception seems to be understaff - during our check in (Friday around 1pm) there is only one staff at the reception who has to handle the check in, another guest complaining on their room and the calls from guests room. I have been waiting for 30 mins for the whole process (the staff is very polite and keep saying sorry during the process as our check in keep being interrupted)
Similiar situation happened during our check out. Other than that, everything is very nice. The gym is very well-equipped. Close to the beach
Pui Yee
於 2024 年 2 月住了 2 晚
8/10 不錯
KA FAI
2022年12月18日
KA FAI
10/10 優異
真實旅客
家人同遊
2020年1月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good stay
Good hotel with good service. On the more quiet side of Patong. Easy to get to the beach. Over all good experience.
Very ordinary standard, but clean. Only small selection of breakfast, room is small, washroom with only shower feeling very economical. Staffs are friendly and willing to help. We did not get our room refreshed until we asked for replacement of towels. Will prefer to try other accommodations next time.
Lun Lawrence
於 2019 年 12 月住了 3 晚
10/10 優異
真實旅客
2019年9月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
這個價錢,非常超值。
真實旅客
於 2019 年 9 月住了 3 晚
8/10 不錯
Sun
伴侶同遊
2019年9月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room is nice. Staff are polite. The bathroom facility should have checked regularly.
Sun
於 2019 年 8 月住了 2 晚
8/10 不錯
Wesley
伴侶同遊
2019年9月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel, being quite newly built, is quite modern and makes use of fancy switches. Rooms are clean and comfy. Nice and simple buffet breakfast was very handy for a lazy holiday. It's about 20 mins walk from the shopping mall Junceylon, but there are plenty of choices of eatery everywhere. The two minor issues I had was that the room was not as soundproof as we would have like, we can hear the muffled noise from next door and the corridor, which obviously is not ideal consider Patong is center of nightlife there are bound to be some people coming in at early hours, being a bit noisy. The second being that somehow the toilet door open into the toilet itself, getting in the way of the sink. Overall it was a really enjoyable stay.
Wesley
於 2019 年 8 月住了 5 晚
8/10 不錯
Asunta
多人同遊
2024年10月20日
The stuff are so thoughtful & great service
Asunta
於 2024 年 10 月住了 9 晚
4/10 欠佳
Larhonda
2024年9月29日
讚好:整潔度
不滿:職員與服務和住宿狀況
Larhonda
於 2024 年 9 月住了 6 晚
10/10 優異
Shalveen
2024年9月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was good staff and everyone involved did it right cheers and thanks
Shalveen
於 2024 年 9 月住了 3 晚
4/10 欠佳
J. Eric
家人同遊
2024年9月4日
不滿:整潔度、設施服務和住宿狀況
It’s right on a very busy street on the outskirts of town, kind of a cheap hotel may be a good place for college students or something, bathroom, and bed were pretty crappy. Definitely not a five star hotel.
Hello,
the Zenseana Resort & Spa is a nice place to stay, when you want to enjoy the Patong Beach and also enjoy Phuket nightlife. You can walk everywhere in around 10-20 Minutes and don’t need to rent a motorbike. The equipment of the room is also good standard and almost clean. The bathroom was not clean so this was a negative aspect of my stay. The breakfast was really good and I liked that they change the buffet every day a little bit so you‘re not eating every morning the same. I enjoyed also the staff and the service a lot. They’re really nice and friendly people, who wants to help you in any kind of way. I would stay there more times in the future, when you want a nice and safe place. If you need a luxury lifestyle, do not go there. Then you have to pay more. Best wishes, Tom :)
Tom
於 2024 年 8 月住了 3 晚
10/10 優異
Mamadou
家人同遊
2024年8月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Le personnel a été exceprionnel dont Kee.
Mamadou
於 2024 年 8 月住了 2 晚
8/10 不錯
Shane
2024年8月5日
讚好:職員與服務和住宿狀況
Washroom was flooding only thing
Shane
於 2024 年 7 月住了 5 晚
8/10 不錯
Siu Kuen Maggie
家人同遊
2024年7月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property is fine, with good location, but the traffic and mosque could be noisy. And do not believe about the “speedboat trip is not bumpy”, and it was twice expensive compare to booking online directly.
Siu Kuen Maggie
於 2024 年 7 月住了 4 晚
6/10 一般
Lukas
家人同遊
2024年7月21日
讚好:整潔度、職員與服務和設施服務
Personal alles tiptop. Leider hatte ich eine Lebensmittel Vergiftung Im Resteraunt
Lukas
於 2024 年 7 月住了 6 晚
8/10 不錯
David
家人同遊
2024年7月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful staff, pool and gym, and in a great location. The breakfast buffet was fabulous. The only thing that could have been improved is that the wifi in our room wasn't great.
David
於 2024 年 7 月住了 6 晚
10/10 優異
Aqil
家人同遊
2024年7月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staf
Aqil
於 2024 年 7 月住了 3 晚
8/10 不錯
SHABBIR
多人同遊
2024年7月19日
讚好:整潔度、職員與服務和客房舒適度
SHABBIR
於 2024 年 7 月住了 1 晚
10/10 優異
simon
親子同遊
2024年7月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
L’hôtel est très bien placé. Propre et spacieux. Le personnel est au petit soin. Je recommande.
simon
於 2024 年 7 月住了 13 晚
8/10 不錯
Omry
2024年7月16日
Omry
於 2024 年 7 月住了 2 晚
10/10 優異
Allan
伴侶同遊
2024年7月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room is very clean.Mattress is better than most Patong resorts.Only disappointing thing is TV channels don’t really cater for English people.