入口

鴿子河酒店的評價

2.5 out of 5
鴿子河酒店
1931 Parkway, Pigeon Forge, TN

評價

8.8

優異

10 分評分,優異;1848 則評價中有 1019 則" "
8 分評分,不錯;1848 則評價中有 576 則" "
6 分評分,一般;1848 則評價中有 159 則" "
4 分評分,欠佳;1848 則評價中有 58 則" "
2 分評分,很差;1848 則評價中有 36 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Kevin

讚好:整潔度、職員與服務和住宿狀況
Stayed here for one night and it was very nice and worked perfectly for what we needed
於 2024 年 5 月住了 1 晚
Jay 於 2024年5月16日的回應
Thank you so much for the feedback. We hope to see you again soon.

10/10 優異

Matthew

讚好:整潔度、職員與服務和住宿狀況
Would definitely go back
於 2024 年 5 月住了 2 晚
Jay 於 2024年5月13日的回應
Thank you so much for the feedback. We hope to see you again soon.

10/10 優異

Brenda

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved being by the water
於 2024 年 5 月住了 2 晚
Chanice 於 2024年5月12日的回應
We appreciate the feedback and hope to see you again.

6/10 一般

Barbara

多人同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
It was close to everything, manager's recommendations for eating were excellent. My only problem with the room was the heating/cooling unit all the buttons were broken so you didn't know if you were on heat or cool.
於 2024 年 5 月住了 3 晚
Jay 於 2024年5月12日的回應
Thanks for your review. Your concerns have been noted and will be addressed accordingly. Thanks again for staying with us.

10/10 優異

Hannah

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice place
於 2024 年 5 月住了 1 晚
Chanice 於 2024年5月11日的回應
Thank you so much. We enjoyed having you and we look forward to seeing you again.

10/10 優異

Teri

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very well maintained for an older property. Very quiet yet close to everything
於 2024 年 5 月住了 3 晚
Chanice 於 2024年5月10日的回應
Thank you for your feedback. We are glad that you enjoyed your stay, and we look forward to seeing you again.

8/10 不錯

Wendy

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Chanice 於 2024年5月10日的回應
We appreciate the positive feedback, and we look forward to seeing you again.

10/10 優異

Benjamin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything about where the Pigeon River Inn is located is convenient. There are plenty of of dining options and small markets all within walking distance. Many attractions for you to partake in as well. The Inn is fairly well kept aside from Pigeon droppings all over the top floor windows. The staff was pleasant and helpful. I would stay again.
於 2024 年 5 月住了 1 晚
Jay 於 2024年5月7日的回應
We are happy that you enjoyed your stay with us. We look forward to seeing you again.

8/10 不錯

Miguel

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Jay 於 2024年5月7日的回應
We are happy that you enjoyed your stay with us. We look forward to seeing you again.

8/10 不錯

Janice

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Friendly staff clean room
於 2024 年 5 月住了 1 晚
Chanice 於 2024年5月6日的回應
Thank you for the feedback Janice. we are happy that you enjoyed your stay with us and we look forward to seeing you again next time.

8/10 不錯

ERVIN

Nice stay
於 2024 年 5 月住了 2 晚
Anna 於 2024年5月5日的回應
thanks for the review.. we are so glad that you enjoyed your stay with us and we hope to see you again..

8/10 不錯

Hillary

家人同遊
讚好:整潔度和職員與服務
Run down not appealing on the outside
於 2024 年 5 月住了 1 晚
Chanice 於 2024年5月5日的回應
We appreciate the feedback, we are sorry that you felt that way. However we are continuously improving our services in order to satisfy our customers.

10/10 優異

David

讚好:整潔度、職員與服務和住宿狀況
Very nice and clean rooms. Check-in was simple. Highly recommend.
於 2024 年 5 月住了 1 晚
Jay 於 2024年5月5日的回應
Thanks for a great review. Making sure you had a great stay was our aim, and we are glad you did. Safe travels.

8/10 不錯

Jennifer

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Jay 於 2024年5月9日的回應
We are happy that you enjoyed your stay with us. We look forward to seeing you again.

10/10 優異

Louis

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
great
於 2024 年 4 月住了 5 晚
Jay 於 2024年5月4日的回應
Thank you for your review. We are glad you had an excellent time here, and we look forward to seeing you again.

10/10 優異

Hunter

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A little loud since so close to main road
於 2024 年 5 月住了 1 晚
Jay 於 2024年5月4日的回應
Thanks for your review. We do suffer from road noise at times, though not frequent. Notwithstanding we are glad you were able to enjoy your stay, and we do hope to host you again soon.

10/10 優異

Ann (Gloucester)

讚好:整潔度、職員與服務和住宿狀況
Older hotel but very well maintained. Excellent service and I will always stay here when coming to Pigeon Forge.
於 2024 年 4 月住了 5 晚
Jay 於 2024年5月5日的回應
Thanks for giving us a five-star review. Here at the Pigeon River Inn, we strive to provide the best possible experience for our guests. Your feedback is a testimony to our effort, and we are glad you appreciate. Looking forward to hosting you again.

10/10 優異

Vickie

伴侶同遊
讚好:整潔度、職員與服務和設施服務
The pool was icy cold. There's gentile graffiti painted onto the bridge underpass, other than these things, great place to stay.. good breakfast and convenient location. Rooms were clean and staff was very friendly.
於 2024 年 4 月住了 3 晚
Jay 於 2024年5月2日的回應
Thank you very much for taking the time to leave this positive review of your stay with us, and for the high rating! We appreciate hearing from you, and hope that you will remember us next time you plan a visit to Pigeon Forge.

10/10 優異

Brian

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff is very friendly, Checking in was fast and efficient
於 2024 年 5 月住了 1 晚
Chanice 於 2024年5月2日的回應
thank you for your feedback Brian. We look forward to seeing you again.

10/10 優異

Donna

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff, good breakfast, nice clean rooms and great location. Just a great stay!
於 2024 年 4 月住了 2 晚
SG 於 2024年5月1日的回應
Donna, Thank you very much for taking the time to leave this positive review of your stay with us, and for the high rating! We appreciate hearing from you, and hope that you will remember us next time you plan a visit to Pigeon Forge.

10/10 優異

Matthew

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Shower head and fixtures were a bit janky and finicky (could use some new ones) but other than that it was a nice place. Staff was very friendly, proximity to attractions was perfect, and the breakfast was good. We would stay there again. Would've liked to have an in room safe.
於 2024 年 4 月住了 4 晚
Jay 於 2024年4月30日的回應
Thanks for a great review. We do our best to ensure your stay is a memorable one and we are glad you enjoyed. Looking forward to hosting you again soon.

8/10 不錯

Paige

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Getting a little older but still very clean, fairly updated and beds were very comfortable. Typical less expensive hotel breakfast. I’d stay here again- it was a great value for the money.
於 2024 年 4 月住了 1 晚
Jay 於 2024年4月29日的回應
Thanks for posting your review. We appreciate your feedback and would appreciate the honor of hosting you again.

8/10 不錯

Candice (Cross Plains)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Property was close to lots of attractions and restaurants. A Walgreens was across the street. Hotel was clean and quiet. Not a whole lot of parking options so that was kind of frustrating When the hotel was full. Pool was very small and in the front of the hotel.
於 2024 年 4 月住了 2 晚
SG 於 2024年4月29日的回應
Thank you for reviewing your stay with us and for the high rating. We appreciate hearing from you. We are glad that you found our location convenient to your activities, and that your stay was comfortable. We will pass your comments about the pool and parking on to the manager.

10/10 優異

Mike

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Jay 於 2024年4月28日的回應
Thank you for taking time and leave us excellent rating ! We appreciate your feedback and hope to see you soon !

6/10 一般

Beth

於 2024 年 4 月住了 1 晚
Jay 於 2024年5月12日的回應
Thanks for your review. Glad you had a comfortable stay, and we would like to wish you safe travels.

10/10 優異

Lance

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was super clean and everyone was super nice. The only thing i would change is the coffee.
於 2024 年 4 月住了 3 晚
Carla 於 2024年4月21日的回應
Thank you for your review. We are pleased you enjoyed your stay, and we take this opportunity to welcome you back on your next visit to Pigeon Forge.

10/10 優異

Patricia

伴侶同遊
Excellent service very nice rooms. Would highly recommend!
於 2024 年 4 月住了 2 晚
Carla 於 2024年4月21日的回應
Thank you for your review. We are pleased you enjoyed your stay, and we take this opportunity to welcome you back on your next visit to Pigeon Forge.

4/10 欠佳

Melanie

伴侶同遊
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
The only good thing about this room was how clean it was. The website listed hot tub as an ammenity, but when we got there, there was not one for general use - only certain rooms had one available. The beds felt like a slab of bricks, and the toilet paper was single ply. We actually checked out at 9pm on the last night of our stay because of how uncomfortable the beds were.
於 2024 年 4 月住了 2 晚
Jay 於 2024年4月22日的回應
Thank you, Melanie, for taking time and leave us your review. sorry for the miss understanding. We check on our side. We do not advertise hot tub in general area. The bed is Serta plush mattresses. sometimes it is personal preference. All the best for your future stay.

10/10 優異

willie

讚好:職員與服務
於 2024 年 4 月住了 2 晚
Jay 於 2024年4月22日的回應
thank you for taking time and leave us excellent rating! We appreciate your business and hope to see you again.

10/10 優異

Darlene

家人同遊
讚好:整潔度、職員與服務和住宿狀況
A very nice, clean, and convenient place to stay. Morning breakfast also very good.
於 2024 年 4 月住了 2 晚
Jay 於 2024年4月18日的回應
Thanks for your review. We appreciate your feedback. and yours indicate you were satisfied with your stay here. Thanks again.

6/10 一般

Justin

家人同遊
讚好:整潔度和設施服務
Overall, it was a good stay. We didn’t get a room with a balcony that was unfortunate, the pool is very tiny and our shower was extremely small. The breakfast, however, was very good. Very good selection and a very nice attendant. Overall hotel staff is professional and it was a good experience. Thank you!
於 2024 年 4 月住了 1 晚
Carla 於 2024年4月18日的回應
We are glad that for the most part you enjoyed your stay. We appreciate the feedback and promise to strive to improve the comfort of our facility.

8/10 不錯

Samantha

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I visit this area multiple times a year, and this was the first time I’ve stayed at this hotel. It was a pleasant stay. The hotel was clean, staff was friendly and no real issues experienced. My only complaint, which is no big deal, but the beds were harder than most. I’d noticed some other reviews stating that also, and found it to be the case for me also. I would stay again.
於 2024 年 4 月住了 2 晚
Chanice 於 2024年4月17日的回應
We are glad that for the most part you enjoyed your stay. We appreciate the feedback and promise to strive to improve the comfort of our facility.

6/10 一般

Robert

多人同遊
讚好:職員與服務和住宿狀況
Lady keeping food available for breakfast was not doing her job. Three days I was there every morning I had to find her to let her know the coffee was empty. Also had to remind her of other food items needed. She had no personality and acted like you were bothering her to ask questions. Why isn't the coffee available after breakfast? Other motels I have stayed in have had coffee available all day and into the evening.
於 2024 年 4 月住了 3 晚
Chanice 於 2024年4月17日的回應
We do apologize for the inconvenience this might have caused. We value our customers and are committed to providing the best service possible at all times. Our housekeeping department will look into the matter and we do hope that you will stay with us again and give us a second chance to make a first impression.

10/10 優異

Amanda

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved our stay the room was clean beautiful reasonably priced definitely stay here again!!!
於 2024 年 4 月住了 2 晚
Jay 於 2024年4月15日的回應
Thanks for your review. Glad to know you enjoyed your stay and we look forward to hosting you again.

10/10 優異

Cheryl

讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a very pleasant experience. I wish I’d had more time here!
於 2024 年 4 月住了 1 晚
Jay 於 2024年4月15日的回應
Thanks for your review. Glad to know you enjoyed your stay and we look forward to hosting you again.

10/10 優異

James

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The creek view is very nice!
於 2024 年 4 月住了 1 晚
Jay 於 2024年4月14日的回應
Thank you for your review. We appreciate you spending time with us and we are glad you enjoyed your stay. Happy travels.

10/10 優異

Tammy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was just off the main road, the lazy river was very relaxing and fun.
於 2024 年 4 月住了 1 晚
Jay 於 2024年4月19日的回應
Thank you for your review. We are pleased you enjoyed your stay, and we take this opportunity to welcome you back on your next visit to Pigeon Forge.

8/10 不錯

Ebony (Atlanta)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Jay 於 2024年4月14日的回應
Thank you Ebony for taking time and leave us high rating . we appreciate your feedback and hope to see you back in sooner time .

8/10 不錯

Edward

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 6 晚
Jay 於 2024年4月15日的回應
Thanks for your review. We appreciate your feedback. and yours indicate you were satisfied with your stay here. Thanks again.

10/10 優異

Steven

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The place was clean breakfast was really good and the bed was comfortable with plenty of pillows
於 2024 年 4 月住了 2 晚
Carla 於 2024年4月12日的回應
Thank you, Jeannie, for such a kind and detailed review! We are so happy to hear that you were pleased with your stay and even more that you will be back to stay with us again!

10/10 優異

Jeannie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I booked this one because the one I usually stay at was already full. My daughter lives in the area so we visit often. This is my new go-to Hotel when I'm in Pigeon Forge now. The hotel was very clean and our room was absolutely spotless, even the bathroom was spic and span. All of the staff that I spoke with was very nice. The breakfast has a nice selection. The parking lot is a little small, BUT there is also parking in the back in a small garage. That's where we parked every night. I was very please with our stay and will be back!!
於 2024 年 4 月住了 3 晚
Jennifer 於 2024年4月11日的回應
Thank you, Jeannie, for such a kind and detailed review! We are so happy to hear that you were pleased with your stay and even more that you will be back to stay with us again!

10/10 優異

Zaida

讚好:整潔度、職員與服務、設施服務和住宿狀況
I recommend this place
於 2024 年 3 月住了 2 晚
Jay 於 2024年4月10日的回應
Thanks for your review. We're glad to know you were pleased with the level of service your received, so much that you would recommend us. Thanks again, and we look forward to hosting you again.

8/10 不錯

Vicki

讚好:整潔度、職員與服務、設施服務和住宿狀況
Breakfast was good.
於 2024 年 4 月住了 2 晚
Jay 於 2024年4月9日的回應
Thanks for your review. We are glad we were able to make your stay a comfortable one. We look forward to seeing you again soon.

10/10 優異

Angel

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved everything, customers service was outstanding in every one of the ares, simplicity the best!
於 2024 年 3 月住了 3 晚
Jay 於 2024年4月9日的回應
Thanks for your review. Glad to know you enjoyed your stay and we look forward to hosting you again.

10/10 優異

Richard

Loved the outdoor pool. Outdoor seating by the babbling brook.
於 2024 年 4 月住了 1 晚
Jay 於 2024年4月8日的回應
Thanks for a great review. So glad you were pleased with your stay at our facility, and we look forward to having you back again. Happy travels.

8/10 不錯

Daisy

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel, room was good with balcony and view of the river. Quite till about 8pm till 12am, then you heard slamming doors loud talking, running showers and people going back and forth in the room beside or over your head.
於 2024 年 3 月住了 2 晚
Jennifer 於 2024年4月8日的回應
Thank you for taking the time to let us know about your stay. We are sorry for the noise that you had to deal with, hopefully you spoke to someone at the front desk to try to take care of the issue. We hope to see you again soon.

4/10 欠佳

Glenna

No hot water! We couldn't take a bath or shower due to the fact that we had no hot water. That is a major factor when staying in a hotel.
於 2024 年 4 月住了 1 晚
Jennifer 於 2024年4月8日的回應
Thank you for taking the time to leave us a review. We apologize for the inconvenience, but we were not aware of any issues with the hot water during your overnight stay with us. We wish you all the best in your future travels.

10/10 優異

Delfina (Forest Hills)

讚好:整潔度、職員與服務和住宿狀況
The hotel was clean and located close to attractions. Lots of parking out back. The room was a suite and perfect for our stay with our three young grandsons!!
於 2024 年 4 月住了 1 晚
Jay 於 2024年4月7日的回應
Thanks for your review. Glad to know you enjoyed your stay and we look forward to hosting you again.

10/10 優異

Tara

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We were here April 1st - April 4th . We were happy with everything at this hotel. Great room, very clean, great location to everything, staff very friendly and hot breakfast. Definitely will stay again if we go back to Pigeon Forge .
於 2024 年 4 月住了 3 晚
Jay 於 2024年4月6日的回應
Thanks for a great review. So glad you were pleased with your stay at our facility, and we look forward to having you back again. Happy travels.

6/10 一般

Shannon

家人同遊, 多人同遊
讚好:設施服務
I liked the location. The lady that worked in the kitchen was not friendly at all. We were leaving for the airport and asked if we could have some juice . It was 6:54am. She said no I don’t open until 7:00. Six minutes really?????? Every morning she was not very happy and not very kind😩
於 2024 年 3 月住了 3 晚
dt 於 2024年4月6日的回應
Hi, thank you for taking time to leave a review, I am so sorry for the inconvenience of not beig able to grab cup juice with your extremely busy schedule to get to the airport, yes its true breakfast does open at 7am, management has talked to staff in breakfast area , please next time if staying with us and we hope you do, come see the front desk to see if we can accommodate a simple request like a cup juice much quicker, we do hope other than that you enjoyed your stay with us. Thank you