「The service was great ! Friendly staff . Everybody was more than willing to hlep u out .Pool was clean . Breqkfast was nice n tasty . Center of town u could go anyway. Thanks again . My family loved it. 」
「Room facility is poor and Airconditon is very old , Bathroom and bedroom no privacy, bathroom activities visible from bedroom no curtains and space between wall and door 」
「We had one of the best experience in Merlot Suites! The rooms were so clean, nice with an amazing views. The pool was also so clean ! The hotel location is close to everywhere and quite the same time. The breakfast was tasty with variety in each day ! The staff were so kind and helpful more than any other place that we have been.. Thanks a-lot to everyone once again!」
「Great staff, very polite. We asked for an extra bedding and they provided without any hesitation. Rooms are very clean and staff is very quick and responsive. In room dining has god options and they have midnight dining also which is a great option to have」
「When we first checked in to the hotel (rooms 333 and 334), the rooms were clearly not dusted in a while (could see visible dust on the nightstands, lamps, water bottles, rods in bathroom etc.). The sofa had large spots and were dirty. The WiFi was spotty too (general property had 30+MBps while the room had a weak ~1MBps had frequent connection drops). We immediately called the reception and let them know about the issue. We felt we booked the wrong place for our stay.
The staff's reaction...