Search Cottages in Pilot

"By far the nicest hotel we stayed in. Very clean, nice little kitchen and big shower. Staff were very welcoming especially with our 2 pups. Plenty of parking and nice sitting areas outside. Will definitely look for this chain of hotels in the future. "

"No breakfast"

"It was a overall great experience!"

"Very nice for the price. Good hot breakfast. Workout room was nice. Pool was nice but no hot tub I could find. Close proximity to a nice diner restaurant with a live band"

"This has become a go to stop for us. The staff is always pleasant and helpful, the rooms are clean, spacious and comfortable, and the breakfast is way above average. Great property!!"

"Very clean room. Excellent bed and stall shower. Great value. "

"The hotel is older and shows a little wear but the staff more than makes up for lack of cosmetics. They were the best staff I have ever stayed with in Blacksburg! "

"The hotel was good overall - there are plenty of positive attributes to report. It is clean, welcoming, and the beds are very comfortable. The staff was capable and provided a pleasant check-in. However - this is the "big however" - the horizontal rolling/French door to the bathroom in our room was installed improperly without the necessary stops. As I closed the door to the bathroom using the metal door handle, the door kept moving past the door frame, causing bruising and blood on two of my fingers, which were caught in the doorway. If a child or another person of lesser physical awareness or someone simply closing this door with just one finger without expecting a problem were to use this horizontal sliding door, they would either severely bruise, break, or sever a/multiple finger(s). It really is that severe of a problem. We reported this problem to the staff and it is unclear whether it will go up the chain far enough to effectively resolve. Everything else about our stay was very good. Yet, to prevent substantial and potentially life-changing guest injuries (and major hotel liabilities) this hotel needs to fix the doorstops on this room (228) and examine others to be sure that everything is safe. Thankfully I only have two badly bruised, painful fingers. It could have been much worse. "

"One of my guests showed up late due to the inclement winter weather, and was told that his room reservation had been voided. I still had to pay for the room. "