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匹茲堡門羅維爾萬豪春丘酒店的評價

3 out of 5
匹茲堡門羅維爾萬豪春丘酒店
122 Daugherty Dr, Monroeville, PA

評價

8.0

很好

10 分評分，優異；981 則評價中有 403 則" "
8 分評分，不錯；981 則評價中有 314 則" "
6 分評分，一般；981 則評價中有 150 則" "
4 分評分，欠佳；981 則評價中有 72 則" "
2 分評分，很差；981 則評價中有 42 則" "

8.2/10 

整潔度

8.8/10 

職員與服務

7.6/10 

設施服務

8.0/10 

住宿狀況

7.4/10 

環保程度

評價

2/10 很差

LAKSHMI SRIKANTH

不滿：整潔度
於 2024 年 2 月住了 1 晚
Cassie 於 2024年4月29日的回應
Thank you for staying with us and your feedback.

6/10 一般

Dutch

家人同遊, 商務旅客
讚好：職員與服務
不滿：整潔度
I didn’t like that none of the exhaust fans worked in the bathroom so dirty brown condensation water would drop all o we your clothes and your body while trying to take a shower. I spoke to the front desk which they moved me to another room, which I was thankful for the staff was amazing but the room I got moved to had the same problem in the bathroom fan not working and the dirty condensation water dripping from the whole ceiling in the bathroom
於 2024 年 4 月住了 2 晚
Cassie 於 2024年4月15日的回應
Thank you for staying with us and your feedback.

10/10 優異

Vinay Kumar

親子同遊
讚好：整潔度和職員與服務
不滿：設施服務
All
於 2024 年 3 月住了 1 晚
Cassie 於 2024年4月4日的回應
Thank you for staying with us and your feedback.

10/10 優異

Jaros?aw

讚好：整潔度、職員與服務和住宿狀況
Nice
於 2024 年 3 月住了 1 晚
Cassie 於 2024年3月11日的回應
Thank you for staying with us and your feedback.

10/10 優異

Andrea

讚好：整潔度
於 2024 年 2 月住了 1 晚
Cassie 於 2024年3月1日的回應
Thank you for staying with us and your feedback.

8/10 不錯

Sara

讚好：職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Cassie 於 2024年3月1日的回應
Thank you for staying with us.

10/10 優異

April (St Clairsville)

讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel was convenient and comfortable. Close to where I needed to be and the breakfast was good.
於 2024 年 1 月住了 1 晚
Cassie 於 2024年3月1日的回應
Thank you for staying with us. We are glad you enjoyed your stay.

10/10 優異

Leonard

讚好：整潔度、職員與服務和住宿狀況
I'm a Marriott rewards member and I appreciate the dedicated and polite service
於 2024 年 1 月住了 1 晚
Cassie 於 2024年3月1日的回應
Thank you for staying with us and the Marriott Brand.

6/10 一般

Bagus

家人同遊
讚好：住宿狀況
於 2023 年 12 月住了 1 晚
Cassie 於 2024年3月1日的回應
Thank you for staying with us.

10/10 優異

Heather

家人同遊
讚好：整潔度、職員與服務和設施服務
於 2024 年 1 月住了 1 晚
Cassie 於 2024年3月1日的回應
Thank you for staying with us and your feedback.

6/10 一般

Chad

親子同遊
於 2024 年 1 月住了 1 晚
Cassie 於 2024年3月1日的回應
Thank you for staying with us.

8/10 不錯

Robert

讚好：職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Cassie 於 2024年3月1日的回應
Thank you for staying with us.

8/10 不錯

Erika

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent staff!
Hotel staff was extremely helpful with asking for floor preference and getting us extra linens. Some water dripping through light in bathroom on the first night but otherwise a clean room. Breakfast could use waffles to appease the kids.
於 2024 年 1 月住了 2 晚
Cassie 於 2024年3月1日的回應
Thank you for staying with us and your feedback.

4/10 欠佳

Veera

不滿：整潔度和住宿狀況
於 2023 年 12 月住了 1 晚

6/10 一般

Julia

於 2023 年 12 月住了 1 晚
Cassie 於 2024年3月1日的回應
Thank you for staying with us.

10/10 優異

Brent

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

2/10 很差

Angela

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
We stayed there 2 nights, first day we arrived, checked in was ok. We got to our room, the carpet was dirty, there were big dirty dark spots near the entrance and the sink, bed was near the heater, and the heat blew to my face all night. Second day morning breakfast was terrible, turkey sausage was dried, oakmeal was super thick, that’s why I just skipped the breakfast the next day. We went out and came back to our room at 5pm, we couldn’t get into our paid room, because they didn’t update it, finally we got in our room, and the room was ‘untouched’ , no one cleaned the room, then we have to call the front desk and therky sent us someone to clean it. Finally we can sit down and thought we can watch some TV, but the tv was showing ‘no signal’ ! This is it, we had enough for the day! Anyway, this hotel is overpriced $170 CAD per night! I trusted the name Marriott, but the whole experience was awful!
於 2023 年 12 月住了 2 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 6 晚

10/10 優異

Lakshman

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent service!
於 2023 年 12 月住了 1 晚

10/10 優異

Jason

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nothing
於 2023 年 12 月住了 2 晚

2/10 很差

真實旅客

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Terrible Room, promised reimbursement
於 2023 年 10 月住了 1 晚

10/10 優異

James

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

patricia

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚

10/10 優異

Cody

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

4/10 欠佳

真實旅客

商務旅客
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Disappointing for a Springhill Suites
When I arrived I was assigned a room and when I opened the door the smell of cat pee was overwhelming. I walked into the bathroom and there was snot on the tissue holder on the wall. The floors were grimy. I went to the desk and asked for a different room. The gentlemen at the desk was very friendly and apologized. He gave me another room. That room was cleaner by the floors were gross. Even found someone's eyelashes on the floor. By that point I was travel weary and decided to deal with it. I would not stay at this particular hotel again.
於 2023 年 11 月住了 2 晚
Cassie 於 2023年12月5日的回應
Thank you for staying with us and your feedback. I apologize for the less-than-satisfactory experience you had during your recent stay at our hotel. It is disheartening to learn that we failed to meet your expectations, and I want to express my deepest apologies for the inconvenience and discomfort you encountered.

8/10 不錯

Nitish

讚好：整潔度、職員與服務和住宿狀況
Good
於 2023 年 12 月住了 1 晚
Cassie 於 2023年12月5日的回應
Thank you for Staying with us and your feedback.

10/10 優異

Tammi

讚好：整潔度和職員與服務
於 2023 年 12 月住了 1 晚
Cassie 於 2023年12月5日的回應
Thank you for staying with us and your feedback.

8/10 不錯

Laura

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Breakfast was sub par. Esp coffee. We ended up at the Starbucks around the corner.
於 2023 年 11 月住了 1 晚
Cassie 於 2023年12月1日的回應
Thank you for staying with us and your feedback.

8/10 不錯

Jason

讚好：整潔度、職員與服務和住宿狀況
Nice Hotel
於 2023 年 11 月住了 1 晚
Cassie 於 2023年11月27日的回應
Thank you for staying with us and your feedback.

2/10 很差

Manish

於 2023 年 11 月住了 1 晚

10/10 優異

Kathirkamanathan

於 2023 年 11 月住了 1 晚

10/10 優異

thomas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Cassie 於 2023年11月22日的回應
Thank you for staying with us and your feedback.

10/10 優異

Ellie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 7 晚
cassie 於 2023年11月21日的回應
Thank you for staying with us and your feedback.

6/10 一般

David

於 2023 年 11 月住了 1 晚
Cassie 於 2023年12月5日的回應
Thank you for staying with us and your feedback.

4/10 欠佳

Joseph

親子同遊
不滿：住宿狀況
Nothing
於 2023 年 11 月住了 2 晚
Cassie 於 2023年11月6日的回應
Thank you for staying with us and your feedback.

4/10 欠佳

Jamie

家人同遊
不滿：職員與服務
Night clerk wasn’t very friendly and she made it seem like we more a bother then guests at the hotel
於 2023 年 10 月住了 1 晚
Brenda 於 2023年11月4日的回應
Thank you for bringing this to our attention. We are here to take care of our guests and are so sorry that you felt like a bother. That is not our feeling at all. I hope you were able to enjoy the rest of your stay with us.

6/10 一般

Patrick

商務旅客
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Dirty Room
AC in the room didnt work when trying to adjust settings. The floor was dirty and there was what I can only assume was crunched leaves all over the sofa. Conditioner bottle in the shower was also empty. The bathroom ceiling was cracked and discolored from water damage. Overall this felt like a stay in an $50 a night motel as opposed to $120 per night hotel. Also, don't expect a quiet nights sleep as the trucks on the freeway entrance/exit use their engine brakes constantly. Quite disappointing Marriott, I expected better from you.
於 2023 年 11 月住了 1 晚
Brenda 於 2023年11月4日的回應
I am so sorry that this was your experience with us. I have brought these issues to the attention of our housekeeping and maintenance department leaders so that we can insure this is an isolated incident. Thank you for bringing this to our attention.

2/10 很差

Nayakoti

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The bathroom shower and tub was leaking. the toilet was not flushing and we had extremely hard time at the stay.. When we tried to talk to the receptionist, they said to reach out to Expedia and there is no contact number to reach out to Expedia customer service as well. I got into helpless situation and had to adjust in that room.
於 2023 年 10 月住了 1 晚
cassie 於 2023年10月30日的回應
Thank you for staying with us and your feedback.

10/10 優異

Amy

於 2023 年 10 月住了 1 晚
Cassie 於 2023年11月21日的回應
Thank you for staying with us and your feedback.

10/10 優異

munir

於 2023 年 10 月住了 1 晚
Cassie 於 2023年11月21日的回應
Thank you for staying with us.

10/10 優異

Robert

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place! And Ray was very friendly!!
於 2023 年 10 月住了 1 晚
Brenda 於 2023年10月21日的回應
We are so happy to hear that you enjoyed your stay! Ray is fantastic and we're lucky to have him. We hope we'll see you again if your travels bring you back to Monroeville!

10/10 優異

Suzanne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Cassie 於 2023年10月17日的回應
Thank you for staying with us and your feedback.

8/10 不錯

Lynda

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Cassie 於 2023年10月30日的回應
Thank you for staying with us.

10/10 優異

Jeffrey

讚好：整潔度、職員與服務和住宿狀況
Friendly and clean.
於 2023 年 10 月住了 1 晚
Cassie 於 2023年10月11日的回應
Thank you for staying with us and your feedback.

2/10 很差

Mahanth

家人同遊
Room was ok but the beds are terrible and could not sleep for an hour the whole night. I am talking about the mattress. Looks like those are being used from last 100 years because i feel the springs below and i am only 150 lbs.
於 2023 年 9 月住了 1 晚
Cassie 於 2023年10月2日的回應
Thank you for staying with us and your feedback.

8/10 不錯

James

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The only problem was a large group of youth hockey teams from out of town and the kids running the halls late night.
於 2023 年 9 月住了 1 晚
Cassie 於 2023年10月2日的回應
Thank you for staying with us and your feedback. I do apologize for any inconvenience you may have encountered during your stay from the groups we had at our property.

8/10 不錯

Susan

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable and quiet
Most important things for me are the comfort of the bed, the quiet (ness) and the AC noise. All of these needs were met at this hotel. Staff were friendly. I would stay again if it’s competitively priced with neighboring hotels.
於 2023 年 9 月住了 1 晚
Brenda 於 2023年9月27日的回應
We are so glad to hear that we fit the bill! It's always nice to hear when we've accommodated our guests well. I hope you enjoyed your visit to the area and we hope to see you again in the future!

6/10 一般

Tiffany

家人同遊
讚好：整潔度、職員與服務和設施服務
I loved the staff and the breakfast . The elevator was out entire 3 days with disabled mother ....the room was small and awkward design but was very clean even left snacks in lobby for free
於 2023 年 9 月住了 2 晚
Cassie 於 2023年9月25日的回應
Thank you for staying with us and your feedback.

8/10 不錯

Adham

讚好：整潔度
於 2023 年 9 月住了 1 晚
Cassie 於 2023年9月25日的回應
Thank you for staying with us.

8/10 不錯

Ruth

親子同遊
讚好：整潔度和職員與服務
The staff was very accommodating, professional, and pleasant. The hotel and room smelled good-very fresh. Everything is very out-dated. It takes 5 min. For the toilet to flush, a shelf was broken in the refrigerator, and the breakfast provided was tasteless.
於 2023 年 9 月住了 1 晚
Cassie 於 2023年9月20日的回應
Thank you for staying with us and your feedback.