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“Breakfast was reasonable. We had issue with our room and the staff helpfully moved us to another room. Would stay again”

“Here’s what we liked: If we were just reviewing BERKSHIRES UNTOLD based on the staff, we’d be giving it a 5. The staff were extremely friendly, helpful and gracious. When we asked for extra towels and requested a room change, they accommodated those requests immediately. After we switched rooms they checked to see if we were happier. This is exactly the kind of service you want in a hotel or inn. Other good things - The bed was comfortable and there was enough counter space in the bathroom……

“Very nice! We enjoyed our stay very much!”

“We love the Bershire Mountain Lodge. We've stayed here five other times but this time we do have a few very minor negatives. 1) The cabinet door under the kitchenette sink had a loose hinge. We messaged the staff and requested that they wait until after we checked out to repair the hinge. We hope the hinge was repaired before the next guest checked in. 2) The toilet flush handle was slightly cracked but still functional. We forgot to notify the staff; it was barely noticeable. 3) The guest or……

“I enjoyed the cleanliness and friendliness of the staff. All my questions were answered very pleasantly. The beds were comfortable and it was a quiet place to stay. It was easy to get to and very convienent being in the middle of Great Barrington. The breakfast was nice also. I would stay there again.”

“Very Charming hotel. Good size rooms, has many interesting features due to the age of the hotel. Takes you back to another era.”