普拉諾酒店 | 熱門普拉諾住宿限時優惠每晚可

「Upon check in at midnight, was given the room key to a third-floor room. Elevator was not working, had to walk to the end of the hallway to climb two flights of stairs to then walk back to center of hallway, as our room was near the elevator. My husband wears a knee brace as he is scheduled for surgery next month for a knee replacement. He was in pain duing the walk to the room. 」

「服務非常差l 態度非常惡劣」

「Clean room restaurant nearby」

「Nice property」

「Cleaning staff were nice and helpful. Very basic room. No coffee maker or fridge in room. No coffee in lobby either.」

「I stayed at this property from June 1st to June 5th, 2026, and had a mixed experience regarding the customer service. On one hand, the front desk team during the afternoon and evening shifts was absolutely wonderful. They provided excellent, attentive, and welcoming service that truly enhanced my stay. On the other hand, the morning service was highly disappointing. The lady working the morning shift was consistently unhelpful and had a very dismissive attitude. It felt as though she was...

「The room were nice and clean」

「Rooms were very clean and comfortable, thankfully the staff saved some of my items that were left behind and kept them at front desk for my pick up.」

「Good service and great workers.」

「Clean hotel」

「It was close to the location that was bringing me to Morris in the first place.」

「Very noisy」

「This was an incredibly odd experience from start to finish. I was double charged for the entire stay the moment I walked in the door and was told that's a standard but I was also told that if the charge did go through they would take care of it. So I'm not sure if it's a standard or if they were unsure it was supposed to happen that way. We arrived and noticed the beach volleyball court was totally overgrown. The pool was not full and wouldn't be during our stay. They did not have an ice machine...

「你點即中 員工熱情 幫手 我們好夜才到 前臺 工作人員仍然等待我 而且也幫我們搬行李 房間可接受 之前有一點點味道」