The cleanliness of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. Our housekeeping team will be sure to look into all your comments further and make improvements where necessary. Please consider coming back to give us another chance soon; we're confident we can impress you.

Dear Maribel, We appreciate your feedback. When booking through third-party sites, room requests are not guaranteed but are subject to availability upon arrival. Though we do our best to accommodate, it is not always possible, and for that, we are very sorry. Hopefully, you had a delightful trip overall, and we wish you happier travels ahead.

Thank you

Dear Myeisha, It is distressing to hear about your recent experience. Please know that the safety and well-being of our guests is our number one priority, and we can assure your our location is secure. Additionally, our maintenance and housekeeping teams will be addressing any issues as soon as possible. Thank you for taking a moment to help us improve, and we wish you all the best in your future travels.

Dear Erika, Please know we do not condone illicit behavior and always work to ensure a safe and comfortable environment for our guests. With this in mind, it is of note that any concerns you encounter should be brought to the attention of one of our team members so that they can be addressed posthaste. Rest assured, your thoughts will be kept top-of-mind, and we hope to show you a better stay the next time you're in town.

Dear Jerry, It's unfortunate to hear that you didn't end up staying with us. We are always looking for feedback, so we'll pass your comments on to the correct staff members. Please consider giving us another chance to impress you in the future.

The experience you've detailed is not one that we're proud of, as we know we're capable of much better. Please accept our sincere apology for our housekeeping shortfalls and any service you received that was not to your expectations. Your feedback will be used as a learning tool to ensure that our future guests receive better from us. As your travels continue, we wish you well.

Please accept our deepest apologies for any cleanliness issues you encountered during your visit. We understand all of our guests expect a clean and ready property and room for their stay, especially given the circumstances, so we consider any rooms made less than immaculate completely unacceptable. Needless to say, our housekeeping team will be made aware of this issue immediately. Given the opportunity, we'd love to make this up to you next time you're in town.

Your feedback is appreciated. We're sorry to hear that not everything was as you expected. In the future please let us know of any issues you encounter with your room; we would be happy to identify and provide any missing items. We would love to host you again.

Thank you for sharing your feedback. I would like to sincerely apologize for your poor stay with us. I can assure you each of your concerns will be addressed with the respective staff. Again thank you for your feedback