「Clean facility and helpful staff. Upon entering my room, I noticed a terrible smell coming from the Univent blower (mechanical, oily smell -- perhaps due to recent maintenance??). I asked the desk clerk if I could move rooms. She called her manager to share my concerns, but did not have another vacant room. They tried an ozone cleaning machine in the room, to no avail. They were eventually able to move me to another room due to a late cancellation. I appreciate the desk clerk working with me to...
「I felt the breakfast was less than satisfactory. Just lots of carbs… bagels, cereal, muffins. I was hoping for scrambled eggs. My only disappointment was the breakfast.」
「There were rarely any services but alternately it was very quiet and peaceful. The environment was great and cozy. One of the obvious insanity point was that the towels had dirty spots on them. 」
「The breakfast is great, eggs, sausage, potatos, bagels, muffins, cereal, yogurt, and waffles. The pool is decent and open until midnight which is great. The gym is just a treadmill and elliptical though. I stayed here a year ago with no issues but boy has it gone downhill since then.
I never expected to feel unsafe in a Traverse City hotel. When we checked in the desk attendant looked disheveled and made a sexist joke my wife didn't appreciate. Then the first night we stayed there were...
「Quaint, elegant and just an overall great experience. This was our third time at this hotel for our anniversary and we have never been disappointed. New owners are making subtle changes and we were pleased. The staff was amazing and very attentive. The food for brunch was fabulous with a great array of options. The dinner menu looks amazing and I’m sure it is. We just never had the opportunity to experience it, this time around, in the past, we were very pleased.」