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BlueBay Grand Esmeralda All Inclusive

4.0 star property
Family fun on the beach, with 3 outdoor pools, near El Camaleón Mayakoba Golf Course

Choose dates to view prices

The white sand beach at BlueBay Grand Esmeralda All Inclusive is perfect for sunbathing. Visitors enjoy drinks at the poolside bar between kayaking or volleyball. The property features five restaurants, spa treatments like massages and reflexology, plus fitness classes at the gym.

Reviews

6.6 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • All-inclusive
The current price is HK$1,387
HK$1,700 total
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, Garden View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Hairdryer
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Emerald)

View from room

Suite, 1 King Bed, Jetted Tub (Emerald)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
Day bed
  • 688 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Pool Access, Garden View (Emerald)

Free minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Pool Access, Garden View (Emerald)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Partial Ocean View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, Partial Ocean View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Hairdryer
  • 377 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Ocean View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, Ocean View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Hairdryer
  • 376 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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Downtown Playa del Carmen
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,009 reviews
The price is HK$579
HK$723 total
includes taxes & fees
10 Dec - 11 Dec
Holiday Inn Express & Suites Playa Del Carmen by IHG
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About the area

Map
Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710

What's nearby

  • Tres Rios Ecopark - 9 min drive - 3.2 km
  • El Camaleón Mayakoba Golf Course - 9 min drive - 3.9 km
  • Gran Coyote Golf - 11 min drive - 7.5 km
  • Playa Xcalacoco - 14 min drive - 8.8 km
  • 28 de Julio Square - 14 min drive - 9.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive

Restaurants

  • ‪Festival - ‬1 min walk
  • ‪Black & White - ‬1 min walk
  • ‪El Charro - ‬8 min drive
  • ‪Jaal-Ha - ‬17 min walk
  • ‪La Hacienda - ‬9 min drive

About this property

BlueBay Grand Esmeralda All Inclusive

Upscale all-inclusive property near El Camaleón Mayakoba Golf Course
Located close to Gran Coyote Golf and Maroma Beach, BlueBay Grand Esmeralda All Inclusive provides a poolside bar, a corner/local shop and a terrace. With a beachfront location, sunloungers and kayaking, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the hot tub, and indulge in a sports massage, reflexology or a manicure/pedicure. Be sure to enjoy a meal at any of the 5 on-site restaurants. The gym offers fitness classes and yoga classes; other things to do include volleyball, windsurfing and rowing/canoeing. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • 2 outdoor tennis courts, babysitting (surcharge) and multilingual staff
  • Motorised watercraft on-site, ATM/banking services and a front desk safe
  • Guest reviews say great things about the dining options and helpful staff
Room features
All 979 rooms feature comforts such as air conditioning and free stocked minibars, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Balconies or patios, ceiling fans and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Hot tub
  • Kayaking
  • Personal motorised watercraft
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 8 buildings
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.80 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda All Inclusive
Blue Bay Grand Esmeralda Playa del Carmen
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Esmeralda Inclusive incl
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property

Frequently asked questions

Does BlueBay Grand Esmeralda All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at BlueBay Grand Esmeralda All Inclusive?

As of 9 Dec 2025, prices found for a 1-night stay for 2 adults at BlueBay Grand Esmeralda All Inclusive on 16 Dec 2025 start from HK$1,387.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is BlueBay Grand Esmeralda All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at BlueBay Grand Esmeralda All Inclusive?

Self-parking is free at this property.

What time is check-in at BlueBay Grand Esmeralda All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at BlueBay Grand Esmeralda All Inclusive?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at BlueBay Grand Esmeralda All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is BlueBay Grand Esmeralda All Inclusive located?

This Riviera Maya property is on the beach, 1.9 mi (3.1 km) from El Camaleón Mayakoba Golf Course, and within 6 mi (10 km) of Gran Coyote Golf and Maroma Beach. Quinta Avenida and Mamitas Beach are also within 9 mi (15 km).

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Reviews

BlueBay Grand Esmeralda All Inclusive Reviews

6.6

7.2

Cleanliness

6.4

Location

7.4

Staff & service

7.4

Eco-friendliness

6.2

Property conditions & facilities
Rating 10 - Excellent. 323 out of 1246 reviews
Rating 8 - Good. 268 out of 1246 reviews
Rating 6 - Okay. 273 out of 1246 reviews
Rating 4 - Poor. 175 out of 1246 reviews
Rating 2 - Terrible. 207 out of 1246 reviews

Reviews

8/10 Good

Tonya

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, beautiful gardens! Pool and beach area was nice and clean and plenty of room! Lots of pool and beach activities available. Property is big but everything easily accessible and resort offers a grounds shuttle service which is fabulous for guests with mobility issues!!
Stayed 4 nights in Nov 2025

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, resort was clean. Only compliant is not enough chairs on the beach or by the pool.
Stayed 4 nights in Nov 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, beaches, and great staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ben Kennedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super underrated, we booked this trip before looking at the reviews...so we didn't really have an option but just to thug it out and see how it goes. Bam, best trip ever. Food was great, staff beyond nice and soo much to do. Beach was as clear as day and much bluer than the beaches beside our resort.
Stayed 6 nights in Nov 2025

10/10 Excellent

Leslie

Liked: Cleanliness
All staff were helpful and courteous
Stayed 12 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good for vacation
Stayed 7 nights in Sep 2025

4/10 Poor

Alicia

Liked: Staff & service
Disliked: Cleanliness, amenities
Room was dirty, food was the same and not many options. Pools were good.
Stayed 4 nights in Nov 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities
The staff was wonderful throughout the property! Pool was kept extremely clean. Food was very good. However, the rooms and buildings are in need of renovations and there was no hot water on the property = only cold showers. :(
Stayed 7 nights in Nov 2025

6/10 Okay

Loni Lynne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lukewarm water for showers was pretty rough Need more bartenders to manage long lines at the bars Was a bit ‘less than clean’ Golf carts for transportation seems few and far between Freezing cold in the Al a carte Italian restaurant, resulted in cold food Positive notes, the staff is always so friendly and kind Food was good for the buffets
Stayed 7 nights in Nov 2025

8/10 Good

Blanca

Liked: Cleanliness
Disliked: Amenities
The property was average
Stayed 3 nights in Oct 2025

10/10 Excellent

Victor Omar Sanchez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a great time!
Stayed 5 nights in Sep 2025

6/10 Okay

Amy

Liked: Cleanliness
Staff was friendly and available. Know your Spanish. Very limited beach chairs, a la carte too much AC couldn’t stay to eat. Allergies beware at Buffet’s (fish/shelfish) food mixed. Partial ocean view guaranteed given full jungle (closer to most amenities no complaints).Never been happier with how available our room was cleaned (early or late) and fridge was stocked every day. If you like big resorts you’ll enjoy + if you have no food allergies
Stayed 10 nights in Nov 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel, great staff, always happy and welcoming. Beautiful rooms at a very good price. Definitely worth going there. The pool is very big and confortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Oct 2025

10/10 Excellent

Valentyna

Liked: Amenities, property conditions & facilities
Overall a good experience
Stayed 3 nights in Sep 2025

8/10 Good

Carlie Althea

Liked: Staff & service, amenities
Family friendly but also party friendly
Stayed 7 nights in Aug 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was skeptical before arriving after seeing some reviews online but the resort is 100% worth visiting.
Stayed 7 nights in Aug 2025

2/10 Terrible

Nadia

Disliked: Amenities, property conditions & facilities
Hotel not a 4 star, outdated rooms in terrible shape, limited hot water, leak in celling in bathroom. Food not desirable. Drinks terrible. Hotel needs a total remodel.
Stayed 3 nights in Nov 2025

8/10 Good

Terri Kay

Liked: Cleanliness, amenities, property conditions & facilities
It all was wonderful. However we did have some septic problems and if you want to get a chair at the beach you better get there at 8. I had both of my credit cards gotten the one day i left the resort. Therefore no credit cards to get home and no one likes to take cash.
Stayed 7 nights in Nov 2025

10/10 Excellent

Katrina Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Love the staff! Very very helpful. Food was actually pretty good! Other resorts i have been to were not good, so well done! Very clean rooms. Only thing that bothered me was the cold showers, but thats expected in Mexico. I am a Canadian and am a fussy person 😆 seriously though it was cold but it did not make my experience bad, it was a wonderful holiday. We love Blue Bay Esmeralda! Thank you to all staff!!
Stayed 6 nights in Nov 2025

6/10 Okay

Jayde

Food was not the best, the key did not work for our room. Shower was not hot.
Stayed 3 nights in Oct 2025

8/10 Good

Massiel De Los

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
You get what you pay for. It’s not a luxury hotel — the rooms are a bit old and need some maintenance, but the service is excellent.
Stayed 6 nights in Sep 2025

10/10 Excellent

Debra Ponce de

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 7 nights in Jun 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to give thanks to Miguel Angel, from the beach bar hut. He was polite, very helpful & made sure I had a great time.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lucy

Liked: Staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 2 nights in Aug 2025