卡曼海灘酒店 | 熱門卡曼海灘住宿限時優惠每晚可低至 HK$193

「This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room'...

「Good service」

「Great stay! Will be back」

「un poco problema con aire condicionado,no funcionó bien,hace calor,no poemos dormir bien,pero la gente del hotel son amable」

「L'appartement est très bien, très propre et spacieux. Bien placé pour se balader à pied dans playa del carmen. La plage est accessible aussi à pied. A savoir, la piscine est toujours à l'ombre car elle est comme une rivière au milieu des 2 batiments principaux. Seul bémol est à l'arrivée, l'adresse de la réception n'est indiquée nulle part, j'ai mis 30 min à la trouver le soir à 21h. Le gardien de nuit a fini par m'accompagner.」

「it has been a very disappointing experience with that property . First day, electricity power went off . We were told that this happen when you start the air conditioning with the clothing dryer. They asked to put the breakers back on. Then the air conditioning in one of the bedroom (where my daughter and her 2 girls were sleeping) wasn't working. They sent someone to fix it but they needed to replace one part which took two days to receive. Once the part was replaced, then the air conditioning...

「Beautiful condo on quiet street next to shopping and dining. 24 hours front desk one street over was very helpful with information. The beach is about 10 minutes easy walk. 」

「Teníamos excelente vista ala playa 」

「The staff go above and beyond to make your stay worry free. They arranged transport for the airport and they also arranged a special dinner for a birthday celebration. They have so much to offer as far as dinners, beach clubs and more. This was our second time staying for 10 days and it won’t be our last. We requested the same room #8 which was so perfect for a couple. The hotel is very clean and they provide a nice little breakfast that will hit the spot and get you going for the day. 」

「Everything was amazing but the bed was uncomfortable due to the sheets , overall it was an amazing experience. 」

「In the middle of all Playa del Carmen has to offer. Close to Quinta Avenida, the beach, and many restaurants. Chedraui store very close for groceries, coffee and pastries. The host is on site, very friendly, and always available. Property is very secure and provides parking. The only downside is that the music from the club at Be Playa across the street was loud on some nights.」

「Beautiful 」

「The building advertised laundry but the laundry machines and dryers were in operable for months. The internet was sporadic at best. There was a leak in the ceiling dripping down into the bathroom. The floor was flooded, ceiling paint falling down and outlets were getting wet. No response from management or owner to do anything about it. I had a 2 br suite, not worth it at all. One pot, one pan and the kitchen was a disaster.」

「Equipe muito gentil e atenciosa. A cobertura com 4 quartos, gigante. A estrutura do prédio é perfeita. A proximidade da praia e da 5a avenida é ideal. Não tem barulho o que torna a qualidade da estadia ainda melhor. Um ponto de melhoria é oferecer junto da estadia a limpeza. E para um apartamento onde ficam 8 pessoas confortavelmente, poderiam ser 2 vagas de garagem mas o condominio tem 1 vaga separada na calçada que atendeu bem.」

「Great place」