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大洋里维拉天堂酒店 - 全包式

5.0 星住宿

Ocean Riviera Paradise All Inclusive

选择日期以查看价格

点评

8.4/10
非常棒

热门服务设施

  • 游泳池
  • 全包
  • SPA
  • 含停车设施
  • 免费 Wi-Fi
  • 餐厅
当前价格为 HK$2,220
总价 HK$2,712
包含税费
4 月 20 日 - 4 月 21 日

客房选择

可用的客房筛选条件
显示 15 种房型中的 15 种

显示套房 (Eden Master Suite)的所有照片

套房 (Eden Master Suite) | 迷你吧（备有免费物品）、客房内保险箱、办公桌、免费 WiFi

套房 (Eden Master Suite)

10.0 分，满分 10 分
绝佳
(1 条点评)
  • 海洋景观
  • 1246 平方英尺
  • 1 间卧室
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床

显示套房 (Eden Master Suite Rooftop)的所有照片

套房 (Eden Master Suite Rooftop) | 迷你吧（备有免费物品）、客房内保险箱、办公桌、免费 WiFi

套房 (Eden Master Suite Rooftop)

  • 海洋景观
  • 2002 平方英尺
  • 1 间卧室
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张特大床

显示Daisy Junior Suite Garden View 的所有照片

迷你吧（备有免费物品）、客房内保险箱、办公桌、免费 WiFi

Daisy Junior Suite Garden View

8.2 分，满分 10 分
非常棒
(115 条点评)
  • 花园景观
  • 614 平方英尺
  • 1 间卧室
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床

显示PRIVILEGE MASTER SUITE SWIM UP的所有照片

客房景观

PRIVILEGE MASTER SUITE SWIM UP

  • 1237 平方英尺
  • 可容纳 3 人（按实际入住人数收费）

显示Daisy Junior Suite Pool View 的所有照片

客房景观

Daisy Junior Suite Pool View

8.2 分，满分 10 分
非常棒
(33 条点评)
  • 614 平方英尺
  • 可容纳 4 人（按实际入住人数收费）

显示Privilege Junior Suite Garden View的所有照片

Privilege Junior Suite Garden View | 迷你吧（备有免费物品）、客房内保险箱、办公桌、免费 WiFi

Privilege Junior Suite Garden View

9.2 分，满分 10 分
非常棒
(20 条点评)
  • 花园景观
  • 614 平方英尺
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床

显示Privilege Junior Suite Pool View的所有照片

迷你吧（备有免费物品）、客房内保险箱、办公桌、免费 WiFi

Privilege Junior Suite Pool View

9.8 分，满分 10 分
绝佳
(6 条点评)
  • 614 平方英尺
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张特大床

显示PRIVILEGE JUNIOR SUITE SWIM UP的所有照片

PRIVILEGE JUNIOR SUITE SWIM UP | 迷你吧（备有免费物品）、客房内保险箱、办公桌、免费 WiFi

PRIVILEGE JUNIOR SUITE SWIM UP

9.0 分，满分 10 分
非常棒
(17 条点评)
  • 613 平方英尺
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张双人床

显示Privilege Junior Suite Rooftop的所有照片

迷你吧（备有免费物品）、客房内保险箱、办公桌、免费 WiFi

Privilege Junior Suite Rooftop

9.0 分，满分 10 分
非常棒
(10 条点评)
  • 度假村景观
  • 1453 平方英尺
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张特大床

显示Junior Suite Standard的所有照片

Junior Suite Standard | 迷你吧（备有免费物品）、客房内保险箱、办公桌、免费 WiFi

Junior Suite Standard

8.4 分，满分 10 分
非常棒
(141 条点评)
  • 花园景观
  • 614 平方英尺
  • 1 间卧室
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床

显示Privilege Master Suite的所有照片

迷你吧（备有免费物品）、客房内保险箱、办公桌、免费 WiFi

Privilege Master Suite

  • 1242 平方英尺
  • 1 间卧室
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张双人床

显示Privilege Junior Suite Rooftop Pool View的所有照片

客房景观

Privilege Junior Suite Rooftop Pool View

  • 1453 平方英尺
  • 1 间卧室
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张特大床

显示小型客房, 泳池景观 (suite)的所有照片

小型客房, 泳池景观 (suite) | 迷你吧（备有免费物品）、客房内保险箱、办公桌、免费 WiFi

小型客房, 泳池景观 (suite)

9.0 分，满分 10 分
非常棒
(4 条点评)
  • 614 平方英尺
  • 1 间卧室
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床

显示标准房, 无烟房的所有照片

迷你吧（备有免费物品）、客房内保险箱、办公桌、免费 WiFi

标准房, 无烟房

  • 1453 平方英尺
  • 1 间卧室
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张特大床

显示标准房, 无烟房, 泳池景观的所有照片

标准房, 无烟房, 泳池景观 | 迷你吧（备有免费物品）、客房内保险箱、办公桌、免费 WiFi

标准房, 无烟房, 泳池景观

8.0 分，满分 10 分
非常棒
(1 条点评)
  • 614 平方英尺
  • 1 间卧室
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张特大床

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街区简介

大洋里维拉天堂酒店 - 全包式位于卡曼海滩，位于海滩。如果您的日程安排包括外出活动，艾尔卡马隆玛雅河高尔夫球场和探索主题公园肯定值得一逛，若想欣赏当地自然景观，可以探索卡门海滩主海滩和特雷斯里奥斯生态公园。带孩子一起旅行？请考虑选择艾许克瑞生态主题公园和自然蒸汽浴。想尽兴享受水上运动？您可以在住宿附近体验水肺潜水和浮潜。访问我们的卡曼海滩旅行指南
地图
Playa del Carmen, QROO

附近有什么？

  • Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia
    第五大道
    车程 9 分钟 - 5.7 公里
  • 卡门海滩主海滩
    卡门海滩主海滩
    车程 10 分钟 - 5.7 公里
  • 马罗马海滩
    马罗马海滩
    车程 17 分钟 - 15.4 公里
  • 艾许克瑞生态主题公园
    艾许克瑞生态主题公园
    车程 20 分钟 - 17.6 公里
  • 希拉科科科海滩
    步行 9 分钟 - 0.8 公里

周边介绍

  • 坎昆国际机场 (CUN) - 46 分钟车程

餐厅

  • Amaranto
    步行 5 分钟
  • Mike’s Coffee
    步行 19 分钟
  • Piano Bar
    步行 20 分钟
  • El Templo
    步行 16 分钟
  • Fresco Bar
    步行 14 分钟

住宿简介

大洋里维拉天堂酒店 - 全包式

第五大道附近的豪华全包型住宿
入住大洋里维拉天堂酒店 - 全包式，享受水上乐园免费入场服务、夜总会和保龄球馆吧！这个住宿提供紧邻海滩的地理位置和沙滩排球，是晒太阳的好去处。犒劳一下自己，在店内水疗中心Despacio享受脚底按摩、泰式按摩或指（趾）甲修剪和护理。您可在店内的 11 家餐厅享用早餐、午餐、晚餐、儿童餐和法国菜。体验24 小时健身中心，参与篮球和排球等丰富活动。除了4 间泳池酒吧和4 间池畔酒吧外，住客还可以连接免费房内 WiFi。
其他的一些礼遇包括：
  • 5 个室外游泳池和儿童游泳池，配备4 间泳池酒吧、日光浴躺椅和池畔遮阳伞
  • 免费自助停车
  • 3 个室外网球场、保姆服务（收费）和会议室
  • 行李寄存、24 小时前台服务和旅游/票务服务
  • 在住客点评中，游泳池、员工服务和优越地理位置得到了很高的评价。
客房特色
所有 782 间客房均具备可存放笔记本电脑的保险箱和空调等礼遇，以及迷你吧（备有免费物品）和免费 WiFi等设施/服务。 在住客点评中，该住宿场所干净的客房得到了高度评价。
其他的设施/服务还包括：
  • 免费洗浴用品和吹风机
  • 40-英寸LED 电视，带卫星频道
  • LED 灯泡、咖啡机/冲茶器和吊扇

全包详情

此住宿是全包住宿。房价包含住宿内的餐饮费用（可能会有部分限制）。

小费和税款

小费已包含在内，住客可自愿多付小费。

餐饮

包括所有自助餐、照单点餐、小吃和饮料
限时提供客房送餐服务
客房内迷你吧（提供各种酒水）

活动和设施/设备

包括所有现场活动及设施和设备的使用。

水上活动

水肺潜水课程

陆上活动

健身设施
网球
排球

娱乐活动

店内娱乐和活动
使用店内俱乐部

奖项与背景

生态认证住宿
此住宿参与了Biosphere，该计划可衡量住宿对以下一个或多个方面的影响：环境、社区、文化遗产及当地经济。

同类型住宿

室内游泳池，12 室外游泳池，08:00 至 20:00 开放, 免费小屋, 池畔遮阳伞
普林塞萨大里维埃拉 - 全包
  • 游泳池
  • 热水浴缸
  • 含早餐
  • 全包
8.2 分，总分 10，很好，4,402 条点评
新价格 HK$1,380
总价 HK$1,786
包含税费
4 月 6 日 - 4 月 7 日
普林塞萨大里维埃拉 - 全包
对比同类住宿

住宿服务设施

网络

  • 所有客房提供：免费 Wi-Fi
  • 部分公共区域提供：免费 Wi-Fi

停车设施和交通

  • 店内免费提供自助停车位
  • 店内提供有限自助停车位

餐饮

  • 1 家咖啡店/咖啡馆
  • 10 家酒吧/酒廊
  • 11 家餐厅
  • 4 间池畔酒吧
  • 4 间泳池酒吧
  • 情侣/私人用餐
  • 私人野餐
  • 小吃店/熟食店

店内餐厅

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Sakura

休闲活动

  • 1 个热水浴缸
  • 24 小时健身房
  • 3 个室外网球场
  • 5 个室外泳池
  • 保龄球馆
  • 儿童泳池
  • 公共区域有电视
  • 购物
  • 篮球
  • 立体声音响设备
  • 免费儿童俱乐部
  • 免费水上乐园
  • 乒乓球
  • 全套 SPA 服务
  • 沙滩排球
  • 室外游泳池（住客可使用）
  • 台球桌/撞球台
  • 夜总会
  • 游乐场
  • 游乐厅/游戏室

家居型

  • 5 个室外泳池
  • 保龄球馆
  • 保姆服务（收费）
  • 儿童泳池
  • 免费儿童俱乐部
  • 免费看管儿童活动
  • 免费水上乐园入场
  • 洗衣设施
  • 现场救生员
  • 小吃店/熟食店
  • 游乐场
  • 游乐厅/游戏室
  • 杂货店/便利店

便利设施

  • 24 小时前台服务
  • 发廊
  • 礼品店/报摊
  • 前台提供保险箱
  • 洗衣设施
  • 行李寄存
  • 杂货店/便利店
  • ATM

住客服务

  • 干洗/洗衣服务
  • 观光和订票协助
  • 婚庆服务
  • 客房清洁（每日）
  • 礼宾服务
  • 求婚/浪漫套餐
  • 通晓多种语言的服务员
  • 行李员/门卫

商务服务

  • 电脑站点
  • 会议室
  • 商务中心

室外

  • 池畔躺椅
  • 地处沙滩
  • 花园
  • 露台
  • 泳池遮阳伞

全套 SPA 服务

  • 美甲/修脚
  • 面部护理
  • 情侣护理室
  • 热石按摩
  • 热水浴缸
  • 瑞典式按摩
  • 桑拿
  • 泰式按摩
  • 蒸汽房
  • 足底按摩
  • SPA 中心每天开放

无障碍设施

  • 如果您需要特殊无障碍设施，请在预订成功后，使用收到的预订确认信息与住宿联系。
  • 化妆放大镜
  • 无电梯

其他

  • 4 层楼
  • 4 栋建筑
  • 厨余垃圾综合处理政策
  • 当地艺术家展览
  • 地中海风格建筑
  • 建于 2016 年
  • 接待大厅
  • 救生员
  • 双层玻璃窗
  • 素食用餐选择
  • 蚊帐
  • 无烟住宿
  • 综合回收政策
  • LED 照明至少占 80%

客房服务设施

卧室

  • 提供床单

浴室

  • 吹风机
  • 免费洗护用品
  • 提供毛巾

娱乐

  • 40 英寸可收看卫星频道的 LED 电视

餐饮

  • 咖啡壶/茶具
  • 免费瓶装水
  • 有限的客房送餐服务
  • 贮满食品的迷你吧（免费）

其他

  • 电话
  • 吊扇
  • 恒温控制空调
  • 节水淋浴
  • 节水马桶
  • 可存放笔记本电脑的保险箱
  • 客房节能开关
  • 书桌
  • LED 照明

政策

入住

开始办理入住：15:00；停止办理入住：05:30
延迟入住需视供应情况而定
住客需年满 18 岁

退房

12:00 之前退房
延时退房需视供应情况而定
需付延时退房费

特别入住说明

前台工作人员将在住客到店时接待
住宿提供的信息可以使用自动翻译工具进行翻译

进入方式

前台

宠物

不可带宠物

儿童及加床

欢迎儿童入住。
2 岁及以下儿童可免费入住，前提是这些儿童与父母或监护人同住一间房并共用现有床褥
不提供折叠床/加床。
不提供儿童床（婴儿床）。

该住宿接受的付款方式

重要信息

费用

您需要到店支付以下费用。费用可能包含适用的税费：

  • 征收城市税：每间住宿每晚 USD3.29

这里已包括住宿向我们列出的全部收费项目。

其他项目

  • 需付延时退房费（视供应情况而定）

上面所列内容可能并不完整。这些费用和押金可能不包括税款，并且可能会随时发生变化。

您需知道

可能需收取加人费用，具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件（带照片）和信用卡、借记卡或缴付现金押金，以便于支付其他杂项的费用
特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
在相同住宿/入住日期预订超过 8 间房的团体预订可能需遵循特别的取消政策或额外收费。
此住宿接待方接受的付款方式有：信用卡、借记卡，以及现金
此住宿场所使用灰水回收系统。
该住宿场所采用的安全设施包括灭火器。
此住宿拥有阳台、庭院、露台等户外空间，可能不适合儿童入住。如果您有顾虑，我们建议您在到店前联系住宿接待方，以确认他们是否可以为您安排合适的客房

其他注意事项

此住宿场所没有电梯
08:00 至 20:00 可使用游泳池。
12 月 24 日入住的总价中包括了必须支付的圣诞前夕晚宴的费用。
12 月 31 日入住的总价中包括了必须支付的元旦前夜晚宴费用
只有经过登记的住客才可进入客房。

住宿的其他常用名称：

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

常见问题

大洋里维拉天堂酒店 - 全包式有游泳池吗？

是的，此住宿设有5 个室外游泳池和儿童游泳池。游泳池开放时间：08:00–20:00。

大洋里维拉天堂酒店 - 全包式住宿费用是多少？

截至 2026 年 3 月 26 日，我们找到的大洋里维拉天堂酒店 - 全包式 2 位成人 1 晚最低价是 HK$2,220（不含税费），入住日期是 2026 年 4 月 20 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

大洋里维拉天堂酒店 - 全包式允许宠物入住吗？

不可以，该住宿不允许宠物入内。

停车费是多少？

该住宿免费提供自助停车。

何时可在大洋里维拉天堂酒店 - 全包式办理入住？

开始办理入住：15:00；停止办理入住：05:30。 在限定时间内可安排延迟入住。

何时可在大洋里维拉天堂酒店 - 全包式办理退房？

退房时间为 12:00。延迟退房会收取费用（视客房供应情况而定）。

大洋里维拉天堂酒店 - 全包式提供全包式服务吗？

是的，这是全包式住宿。包括所有餐饮，活动包括：网球、排球、水肺潜水课程等等。

大洋里维拉天堂酒店 - 全包式的地址在哪里？

这家卡曼海滩住宿依傍着海滩，距离希拉科科科海滩和Chun-Zumbul（潜水点）步行不到 15 分钟。而且，艾尔卡马隆玛雅河高尔夫球场和蓬塔埃斯梅拉达海滩距离酒店不到 5 公里。

我可以免费取消我的预订并获得全额退款吗？

是的，此住宿部分房价类型提供免费取消服务，因为灵活预订很重要！有关例外或要求的更多详细信息，请查阅我们网站上的住宿取消政策。

点评

关于大洋里维拉天堂酒店 - 全包式的点评

8.4

很好

8.8

清洁度

8.6

服务设施

8.6

员工和服务

8.4

住宿条件和设施
10 分 - 超赞。1474 条好评，共有 2871 条点评
8 分 - 还可以。716 条好评，共有 2871 条点评
6 分 - 一般。359 条好评，共有 2871 条点评
4 分 - 很差。173 条好评，共有 2871 条点评
2 分 - 糟糕。149 条好评，共有 2871 条点评

点评

10/10 超赞

xiaoyu

满意：清洁度、服务设施、住宿条件和设施
不错
2026 年 2 月入住 4 晚

10/10 超赞

Parisa

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施
We had a lovely stay overall. The food was great and there were plenty of amenities to enjoy. The ice cream shop and coffee shop were definitely highlights — both were excellent and something we looked forward to every day. That said, the rooms did not meet our expectations. The bed was making broken, creaking noises, and the fan didn’t feel safe to turn on. The bathroom was quite old, and the shower area was very slippery, which made it unsafe, especially with kids. With some updates to the rooms, this place could be amazing, but for now it was a mix of great common areas and disappointing accommodations
2026 年 2 月入住 7 晚

8/10 还可以

Michelle

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Families with young children would definitely love this hotel for the pool and park area. We were there during March Break so it was very busy. We had to sit on our towels on the beach on our first day as there was no available chairs. Other people were in the same situation. The pool at the beach was great especially because they did not play music at this pool. Overall, the restaurants were good and we enjoyed the food. I did not like that you have to line up early in the morning to book one of the hotels. Two other restaurants coudl be booked via the app. I could not get the app to work on my phone but my husband managed to get the app working. Also, we usually had to wait for a table at the restaurant near the beach. There are some rocky areas at the beach but you can still get in the ocean and swim. Rooms were spacious and comfortable. Overall, we were happy with our stay but the hotel and staff could make some simple changes to offer better service to its guests.
2026 年 3 月入住 6 晚

8/10 还可以

Pierre

与家人及幼儿出行, 与配偶出行
满意：清洁度、员工和服务、服务设施
A
2026 年 3 月入住 10 晚

6/10 一般

Charetzeni

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
I was expecting a better experience but I found the food to just be okay and the service was not to par to what other hotels offer. The buffet coffee was absolutely awful. Some room for improvement for sure. Hotel lobby was gorgeous.
2026 年 3 月入住 4 晚

10/10 超赞

Eduardo

与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean room and great staff.
2026 年 3 月入住 7 晚

6/10 一般

Trinasia

满意：住宿条件和设施，员工和服务
The room was beautiful and spacious. Hot tub only had Luke warm water coming out. Large tub in first floor bathroom was a bit dirty. Staff were extremely friendly and helpful.
2026 年 3 月入住 4 晚

2/10 糟糕

guelsy

与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
Not much to do, smaller than i expected, the food was ok. I got food poisoning. Honestly such a bad experience. Also fell down the stairs inside my suite, theres no grip, very slippery. Would not go again, would not recommend
2026 年 3 月入住 4 晚

4/10 很差

Fidencio

与配偶出行, 团体旅客
Hello, I wanted to take a moment to provide feedback regarding my recent stay at your resort. My family and I have been traveling to Cancun and Playa del Carmen for over 25 years, and this was our first time staying at your property. Unfortunately, our experience did not meet expectations due to several issues during our visit. To begin with, we reported the lack of hot water in our room on three separate occasions, and the issue was never resolved during our stay. This was extremely disappointing. Additionally, one evening, two couples traveling with us experienced a serious issue accessing their room in the El Beso section. They contacted me for assistance, and I attempted to reach the front desk multiple times, but no one answered the phone. As a result, they were forced to walk all the way to the front desk late at night to resolve the issue, which is unacceptable for a resort of this standard. We were also disappointed with the dining experience. The food at both the steakhouse and the Italian restaurant did not meet expectations, and the liquor selection was very limited. Needless to say, all six of us in our group were very disappointed. It is unfortunate that what should have been a memorable and enjoyable trip turned into a frustrating experience. Based on this visit, we will not be returning or recommending this resort to others.
2026 年 3 月入住 4 晚

10/10 超赞

Akberet

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
Everything excellent excellent special food! The room atmosphere good but the wall is very moody When they open the door, they smelled bad focussing it fix it the wall, please thank you and appreciate it outside of a reason to have some people the do it massage excellent and fair price👍
2026 年 3 月入住 8 晚

6/10 一般

Carolina

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was always very clean and smelled very good. Pools were cleaned, but many people hold their seats with towels, so get out there early, or you will have no seats. Mainly in building 1 and the adult pool. On the last day, they got strict and started removing people's stuff from chairs that were used for 1/2 hour or more.
2026 年 3 月入住 4 晚

10/10 超赞

Rebecca Elise

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
My husband and I stayed from March 15-20th. We were greeted by Manuel upon check in and helped us to upgrade to El Beso. Our luggage was stored as we arrived before lunch and check in was at 3pm (which we anticipated). He also helped us make a dinner reservation for that evening. We were able to relax by the pool and have lunch while we waited for our room to be ready. Once we got to our room, it was very clean and quite spacious. Our luggage was delivered very quickly with a smile. Our dinner reservation was booked for later in the evening, so we ordered room service on the app. It was easy to order and the food came a lot faster than we expected. We ate at La Locanda (shoutout to servers Mario and Jose for great service!) that night and it was delicious. We also ate dinner at Blue Moon, Margarita (shout out to Michael for great service) and the Steak House (shoutout to Wilbert for great service!) and were happy with all of our meals. The buffet at breakfast and lunch were great options. We always found something we enjoyed. With our El Beso upgrade, we were able to have breakfast at Margarita and enjoyed that a couple of mornings. We ate lunches at Pez Vela (beach restaurant), La Petite Creperie and El Beso Snack and enjoyed all of our meals. We spent most of our days poolside. Shoutout to Lizbeth for keeping our drinks full and to William and Andres on the entertainment team for all the fun and for having games we could play from our chairs! An overall great time!!
2026 年 3 月入住 5 晚

4/10 很差

Joseph

与家人出行
满意：住宿条件和设施，清洁度
不满意：员工和服务
The room was in excellent shape and i thought the value was fair, the food situation was disappointing but the room made up for it.
2026 年 3 月入住 2 晚

10/10 超赞

Julieth M Zuluaga

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
From the Location to the commons areas this is a 5star hotel, staff, food, amenities, cleanliness, restaurants, the beach, kids water park…. Everything was amazing fabulous and I can continue for 2 pages about how everything is perfect in this resort…Thank you All the staff and people that contributed to make this vacations into memorable time. We will be back and will share our experience we all our families and friends.
2026 年 3 月入住 4 晚

8/10 还可以

Tanya Rachel

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This resort is very modern and Americanized, didn’t feel authentic Mexican. Beautifully designed with really great food. The buffet was amazing always had something new to discover. Did not like the wait times to get into the buffet or the order coffee from there little on site coffee shop. It was impossible to just go somewhere and help yourself to morning coffee. You had to wait to be sat then wait for the waiter to come over to your table (at the buffet) the train brings you around which helps since the resort is so big: the beach side pool is very sleek. Staff friendly. The gym is beautiful and nice tennis courts. Nightly live musicians were talented. I loved the smell in the lobby.
2026 年 3 月入住 7 晚

10/10 超赞

Emily

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This resort was clean, safe, quiet and easy to find your way around which was nice traveling with kids. There were a few pools to pick from and we were always able to find a chair on the deck. For people who complained about the beach, yes it is small but it was well kept by the staff and my kids enjoyed it. My only complaint was there could have been more staff working in the restaurants as there was often long wait times for things. The buffet staff were incredibly busy and constantly moving and as such we made if halfway through breakfast without water or coffee. This was not a fault to the staff as they were doing the best they can, this also lead to long wait times for food/service at the restaurants as well. We would definitely come back.
2026 年 3 月入住 4 晚

10/10 超赞

Sarah

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Amazing experience!
2026 年 3 月入住 5 晚

10/10 超赞

Marc-Antoine

与家人及幼儿出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This resort was great for kids, we had 3 kids in our group, 6-7-9 and they got bored of the water park pretty quick, it is geared toward young children. Food was good, beachside pool was great, the ocean is pretty rocky to swim in. Drink and service was great. I would recommend it.
2026 年 3 月入住 8 晚

6/10 一般

Vernicka

与家人及幼儿出行
满意：服务设施，清洁度
Overall, Ocean Riviera Paradise is a beautiful resort with strong amenities. The beach, pools, and restaurants were enjoyable, and my son had an amazing time, he made friends and truly enjoyed the experience. Unfortunately, there were some major inconsistencies in service. Our original room was next to active construction, and the paint smell was overwhelming. After we raised the concern, we were moved to a one-bedroom suite in the Privilege section, which was much better. However, despite being placed in that section, we were not given access to Privilege amenities because we had green wristbands instead of black. This caused repeated issues, we were denied entry to certain restaurants, could not access services in that area, and were even turned away when trying to get towels at the Privilege pool. What was most concerning was that staff repeatedly pointed out that we “booked through Expedia,” and it felt like that came with a lower level of service. The overall experience made us feel singled out and unwelcome at times. As a parent, it was especially disappointing to have my child notice and question why we were being treated differently. The resort has great potential, but better coordination and consistent guest service are needed.
2026 年 3 月入住 4 晚

10/10 超赞

Claudio

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very good
2026 年 3 月入住 7 晚

8/10 还可以

Erik

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean rooms
2026 年 3 月入住 3 晚

10/10 超赞

Donna

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were great. Food was excellent. Ocean a bit iffy. Lots of rocks but otherwise great trip.
2026 年 3 月入住 8 晚

8/10 还可以

Daniel

满意：清洁度、员工和服务、服务设施
good food
2026 年 3 月入住 6 晚

8/10 还可以

Duane

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great staff!
2026 年 3 月入住 5 晚

10/10 超赞

Alicia

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was excellent
2025 年 11 月入住 7 晚