玛雅里维埃拉总督全包式酒店

住宿等级:5 级及以上

Viceroy Riviera Maya All Inclusive

选择日期以查看价格

点评

9.6/10
绝佳

热门服务设施

  • 游泳池
  • 含早餐
  • 全包
  • SPA
  • 可带宠物
  • 免费 Wi-Fi

客房选择

可用的客房筛选条件
显示 4 种房型中的 4 种

奢华别墅, 1 张特大床

8.0 分,满分 10 分
非常棒
(1 条点评)
  • 花园景观
  • 1000 平方英尺
  • 可容纳 3 人(按实际入住人数收费)
  • 1 张特大床

皇家别墅

  • 花园景观
  • 1000 平方英尺
  • 可容纳 3 人(按实际入住人数收费)
  • 1 张特大床

特色别墅

10.0 分,满分 10 分
绝佳
(1 条点评)
  • 花园景观
  • 1400 平方英尺
  • 可容纳 3 人(按实际入住人数收费)
  • 1 张特大床

奢华别墅, 2 张大床

  • 花园景观
  • 1000 平方英尺
  • 1 间卧室
  • 可容纳 3 人(按实际入住人数收费)
  • 2 张大床

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街区简介

玛雅里维埃拉总督全包式酒店位于卡曼海滩,位于郊区而且位于海滩。您可前往卡门海滩主海滩和特雷斯里奥斯生态公园欣赏自然景观,探索主题公园和艾许克瑞生态主题公园也是当地著名热门景点。自然蒸汽浴和夏曼哈鸟园同样值得参观。抓住机会体验该地区的一些活动,如观鲸。访问我们的卡曼海滩旅行指南
查看卡曼海滩的更多度假村
地图
Av. Fraccion 7, MZ 20 Lote 5 y 6, Col. Xcalacoco, Playa del Carmen, QROO, 77710

附近有什么?

  • 第五大道
    第五大道
    车程 14 分钟 - 8.8 公里
  • 卡门海滩主海滩
    卡门海滩主海滩
    车程 14 分钟 - 9.1 公里
  • 马罗马海滩
    马罗马海滩
    车程 21 分钟 - 16.5 公里
  • 艾许克瑞生态主题公园
    艾许克瑞生态主题公园
    车程 27 分钟 - 19.0 公里
  • 希拉科科科海滩
    步行 2 分钟 - 0.2 公里

周边介绍

  • 坎昆国际机场 (CUN) - 50 分钟车程

餐厅

  • Amaranto
    步行 12 分钟
  • Alberca - Pool
    步行 11 分钟
  • Yucatán Main Restaurant
    步行 14 分钟
  • La Laguna
    步行 11 分钟
  • La Locanda
    步行 16 分钟

住宿简介

玛雅里维埃拉总督全包式酒店

  • 住宿场所特色
  • 入住玛雅里维埃拉总督全包式酒店,享受免费全套早餐、海滩酒吧和池畔酒吧吧!犒劳一下自己,在店内水疗中心享受热石按摩、身体磨砂或指(趾)甲修剪和护理。在两家店内餐厅可享用丰盛美食。体验健身中心,参与水肺潜水等丰富活动。住客可连接免费房内 WiFi,与亲朋保持联系,还可获享露台和花园等设施/服务。
  • 入住期间,您还可享受以下礼遇:
    • 室外游泳池
    • 代客停车(收费)、往返机场班车(收费)和旅游/票务服务
    • 24 小时前台服务、多语言服务和按摩护理室
    • 行李储存室、前台保险箱和礼宾服务
  • 客房特色
  • 玛雅里维埃拉总督全包式酒店的所有客房均配备私人冷水池和24 小时客房服务等舒适设施/服务,还有高档床上用品和空调等贴心细节。
  • 其他的客房便利设施/服务还包括:
    • 浴室配备名牌洗护用品和吹风机
    • 平板电视,带卫星频道和DVD 播放器
    • 阳台或露台、衣柜/壁橱和独立的起居区

全包详情

  • 小费已包含在内,住客可自愿多付小费。

餐饮

    • 包括照单点餐、小吃和精选饮料
    • 包含简单的酒类饮料

同类型住宿

政策

入住

开始办理入住:15:00;停止办理入住:不限时间
住客需年满 18 岁

退房

12:00 之前退房

特别入住说明

此住宿接待方提供机场接车服务(可能会额外收费)。住客必须使用预订确认邮件上的联系信息,在出行前联系住宿接待方,提供详细到达信息。
前台工作人员将在住客到店时接待
住宿提供的信息可以使用自动翻译工具进行翻译

装修和停业

此酒店在 2025 年 5 月 26 日到 2026 年 12 月 31 日期间关闭(日期可能会发生变动)。

进入方式

前台

宠物

可带宠物,每只宠物每晚需额外收费 USD 50
欢迎服务类动物,并且免除有关费用
仅可携带宠物狗入住

儿童及加床

该住宿仅限成人,恕不允许 14 岁以下儿童入住。欢迎 14 岁及以上的所有住客。
不提供折叠床/加床。
不提供儿童床(婴儿床)。

该住宿接受的付款方式

  • 美国运通卡 (American Express)
  • 万事达卡 (Mastercard)
  • Visa

重要信息

其他项目

  • 机场接送费:往返每辆车 USD 348(乘客不超过 2 人)
  • 代客停车费用:每天 USD8
  • 宠物费:每只宠物每晚 USD50
  • 服务型动物免费

上面所列内容可能并不完整。这些费用和押金可能不包括税款,并且可能会随时发生变化。

您需知道

如实际入住人数超过预订人数,可能需支付额外入住人数费用,具体收费标准以住宿方规定为准。
入住时可能需要出示政府核发的身份证件(带照片)和信用卡、借记卡或缴付现金押金,以便于支付其他杂项的费用
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
此住宿接待方接受以信用卡付款;恕不接受现金
支持无现金交易。
该住宿场所采用的安全设施包括灭火器。

其他注意事项

此住宿场所没有电梯
此成人住宿不允许 14 岁以下的顾客入住。
住宿接待方欢迎所有性取向和性别认同的客人(LGBTQ+ 友好)。

常见问题

玛雅里维埃拉总督全包式酒店有游泳池吗?

是的,此住宿设有1 个室外游泳池。

玛雅里维埃拉总督全包式酒店允许宠物入住吗?

是的,此住宿允许携带狗狗入住。将收取每只宠物每晚 USD 50 的费用。服务类动物免费。

停车费是多少?

提供代客停车,费用:USD 8(每天)。

何时可在玛雅里维埃拉总督全包式酒店办理入住?

开始办理入住:15:00;停止办理入住:不限时间。

何时可在玛雅里维埃拉总督全包式酒店办理退房?

退房时间为 12:00。

玛雅里维埃拉总督全包式酒店提供前往机场的班车吗?

是的,提供机场班车。每辆车费用:USD 348。

玛雅里维埃拉总督全包式酒店提供全包式服务吗?

是的,这是全包式住宿。

我可以免费取消我的预订并获得全额退款吗?

是的,此住宿部分房价类型提供免费取消服务,因为灵活预订很重要!有关例外或要求的更多详细信息,请查阅我们网站上的住宿取消政策。

点评

关于玛雅里维埃拉总督全包式酒店的点评

9.6

绝佳

9.6

清洁度

9.2

地点

10

员工和服务

9.8

住宿条件和设施
10 分 - 超赞。78 条好评,共有 88 条点评
8 分 - 还可以。5 条好评,共有 88 条点评
6 分 - 一般。2 条好评,共有 88 条点评
4 分 - 很差。2 条好评,共有 88 条点评
2 分 - 糟糕。1 条好评,共有 88 条点评

点评

真实点评

10/10 超赞

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property is a very nice small resort. Great for relaxation and for privacy. The staff was very accommodating and responsive to the guest's needs.
2022 年 1 月入住 8 晚
真实点评

10/10 超赞

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Viceroy hotel is top of the line luxury. The staff was over the top attentive and the property is secluded, well kept and reminded me of “Disney” detail- attention to everything- sight, sense and sound.
2022 年 8 月入住 4 晚
真实点评

10/10 超赞

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property is beautiful, staff and food were amazing and the spa was perfect. Celebrated wife bday and it was everything we wanted. Will definitely be going back.
2023 年 12 月入住 5 晚
真实点评

10/10 超赞

满意:清洁度、员工和服务、服务设施、住宿条件和设施
By far the best resort we’ve ever stayed at. Staff was amazing and the food was delicious. Loved how quiet it was and definitely peaceful place to relax. Met beyond expectations. Already looking into booking for next year.
2023 年 9 月入住 5 晚
真实点评

10/10 超赞

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very private. The staff is the best. Everyone is warm and welcoming. This is our second time visiting and was glad to see many of the same faces from our first visit.
2025 年 3 月入住 3 晚
真实点评

10/10 超赞

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great service. Unique experience. Quiet getaway.
2022 年 9 月入住 5 晚
真实点评

10/10 超赞

满意:清洁度、员工和服务、住宿条件和设施
Beautiful property. The staff was very friendly and always smiling and saying hello even the outside vendors that they had working were very friendly. The hosts were always respectful and cheerful. The wait staff were excellent. I can’t say enough about this resort we will definitely be coming back.
2023 年 3 月入住 3 晚
真实点评

10/10 超赞

满意:清洁度、员工和服务、服务设施、住宿条件和设施
An amazing experience!!! Will be back one hundred percent. The staff is incredible I literally wanted for nothing the whole time. Incredible place to hide away and be spoiled
2024 年 8 月入住 4 晚
真实点评

6/10 一般

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super private.
2022 年 8 月入住 7 晚
真实点评

10/10 超赞

满意:清洁度、员工和服务、服务设施、住宿条件和设施
One of the most beautiful experience I had in my life. Pepe, the waiter in the beach is the best!!!! I will go back very soon
2023 年 7 月入住 1 晚
真实点评

10/10 超赞

满意:清洁度、员工和服务、住宿条件和设施
Spectacular service. All staff are customer service oriented. The room and property is clean. If I would have to give a recommendation, it would be to have more entertaining activities to do, specially at dinner/evening/night time.
2025 年 3 月入住 2 晚
真实点评

10/10 超赞

满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was my first experience where I was in awe of the service provided by the hotel staff. Every single employee goes far and beyond to accommodate you with anything you need. I really felt pampered.
2023 年 9 月入住 6 晚
真实点评

10/10 超赞

满意:清洁度、员工和服务、服务设施、住宿条件和设施
One word, REJUVENATION!
2023 年 2 月入住 2 晚
真实点评

8/10 不错

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful stay although for the atmosphere and type of resort I did expect more. It would have been nice to have wine or cheese plate when we arrived in our room. The mini bar only contained a couple sodas and beer, for an all inclusive resort I expected more options for snacks and drinks in our room. I understand the resort was small but it would have been nice to have one restaurant open through out the day instead of relying on room service for the two hours between breakfast lunch and dinner. Staff was excellent and provided exceptional service.
2017 年 10 月入住 2 晚
真实点评

10/10 超赞

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wow, what a beautiful small resort in the jungle. From the moment we arrived to the time we checked out, all of the staff were welcoming, friendly and went out there way to ensure we had comfortable stay. If you are looking for a luxury, relaxing, quiet chilled out resort, this is the place for you. You will be greeted with a coconut and lime drink which is very delicious. We stayed all inclusive the food, drinks and room service were tasty. Unlike some hotels we stayed before this hotel the room service does stop at 10:30pm, not a problem for us but just something to bare in mind. Our Villa was very close to a lovely beach which has enough chairs and beds for everyone. We celebrated our wedding anniversary here and they made us feel very special, too many people to thank but I would especially like to thank Jacqueline for showing us around the resort and Angel for the welcome drink shot and natural soaps. These are a lovely gift to bring back home and remind us of our stay. Our room was kindly upgraded and very clean, it has everything you need and mini bar was fully stocked. Our room had a huge tub, shower indoors and one outdoors for the extra jungle experience. All villas come with your own private plunge pool and hammock which is great for those that want to just stay in and enjoy quality time with their loved ones. A small little gym which made my husband happy and an amazing spa. I love that they have natural products. Can’t wait to come back.
2023 年 11 月入住 1 晚
真实点评

2/10 糟糕

I called to cancel my reservation due to a predicted tropical storm. The property had no record of a reservation for me. Viceroy proceeded to reach out to confirm my reservation through Expedia, and then cancel my reservation, only to claim half of my cost due to a cancellation/no show. I would highly recommend staying somewhere that has more values and ethics that to do business in this manner.
2023 年 8 月入住 4 晚
真实点评

4/10 较差

不满意:员工和服务,清洁度
I'm sure this was once a lovely property. I wish I had visited 20 years ago. Sadly, a 2/3 star, all-inclusive mega resort opened next door and completely destroyed the beach and surrounding areas. You can no longer enter the water (ocean) AT ALL, even to your ankles, as there is broken concrete and rocks on the shore, garbage, and there are the boats and jetskis from next door racing at full speed back and forth from dusk until dawn, just feet from the shore, in front of the Viceroy. It is NOT SAFE, and the resort next door allows locals to buy day passes so the crown is, um, quite rough. Also, there is loud boom-boom music all day and night, making it hard to sleep at night. And the fumes/exhaust from all the boats and jet skis chokes you and you can't sit anywhere near the pool if there is a breeze or you'll die from exhaust fumes. Also, the food is mediocre and I got food poisoning. There were also cockroaches (alive and well) in my room: on my bed and in the bathroom. Gross.
2023 年 7 月入住 2 晚
真实点评

10/10 超赞

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Muy bonito lugar, privado, tranquilo -solo adultos- concepto tipico pero elegante, muy buen servicio, amigables y atentos.
2023 年 4 月入住 3 晚
真实点评

10/10 超赞

满意:清洁度、员工和服务、服务设施、住宿条件和设施
My wife and I have stayed at a handful of different places in playa. We always said we need to stay somewhere different so we can experience new things. This stay at viceroy changed our mind. We have found our new permanent vacation getaway. Everything from the food, room, beach, staff, location was top notch. Very small resort of roughly 45 bungalows which have your own heated pool to indoor and outdoor shower. So quiet. The service was amazing. Pepe at the beach was incredible. We plan on returning very soon.
2022 年 2 月入住 3 晚
真实点评

10/10 超赞

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

Perfeito

Um dos melhores hotéis que já ficamos na vida. Indico de olhos fechados. Quartos espaçosos e confortáveis com piscina exclusiva, atendimento solícito e serviço de praia impecável.
2021 年 12 月入住 1 晚
真实点评

10/10 超赞

满意:清洁度、员工和服务、住宿条件和设施
What a special place! The people and the service make this truly 5-star. So friendly and caring and eager to please. The grounds are beautiful, and they do their best to keep natural, but well kept. There are monkeys playing around, that we were lucky enough to see a couple times. The romantic, private villas come with your own heated plunge pool and outdoor shower. Like your own little oasis The beach was a major downer. Small, rocky and just not what you dream of. And for all the promise of tranquility, there are resorts built on both sides playing loud bass music. At least the noise ended at 11pm (most nights). Despite these shortcomings, I still highly recommend this property, as you will not find another place with people as nice and kind and attentive.
2021 年 12 月入住 7 晚
真实点评

10/10 超赞

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Magical stay at the viceroy. The staff and room are truly magnificent and it's a beautiful property. The beach is rocky and it's truly not designed to leave the grounds after you arrive. So it's more about the pool and your villa. As such I don't think it would make sense not to do the all inclusive stay. The food and drinks were much better (much of it truly delicious) than at many resorts though options are more limited as it's much smaller. We were not offered a room upgrade which was surprising as it didn't seem full but they gave us a room very close to the beach and it's hard to imagine a more beautiful space than the one we enjoyed.
2021 年 11 月入住 1 晚
真实点评

10/10 超赞

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

Incredible Service!

Really nice hotel, the best part of it by far was the service. Location could be better (beach had rocks, and was not very good for swimming), but the weather was great and the food was 5 star. Highly recommend all inclusive option, it was very worth it.
2021 年 8 月入住 6 晚
真实点评

10/10 超赞

满意:清洁度、员工和服务、服务设施、住宿条件和设施
My husband and I loved the Viceroy Riviera Maya! It was perfect for our honeymoon getaway. The hotel grounds are beautiful, like you’re in the midst of the jungle! The staff are so kind and accommodating. The food is delicious! We loved the serene atmosphere of the hotel. If you are looking to get away from the hustle and bustle of life, look no further than the Viceroy!
2021 年 8 月入住 5 晚
真实点评

10/10 超赞

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Private/ More food choices
2021 年 7 月入住 3 晚