My only complaint is that we were harassed all week by the sales team. trying to convice is to become royal members. After multiple days of saying no they finally left me alone.
Dante
於 2025 年 6 月住了 6 晚
10/10 優異
Monica
2025 年 7 月 8 日
讚好:整潔度、設施服務和住宿狀況
It was gorgeous and a wonderful experience. I plan to come back
Monica
於 2025 年 6 月住了 7 晚
6/10 一般
Ashley
2025 年 7 月 1 日
Ashley
於 2025 年 6 月住了 5 晚
10/10 優異
Taranvir
2025 年 6 月 26 日
讚好:整潔度和住宿狀況
Good property and staff. You can get restaurant reservations through the app. The senote by room 63 is the best one if you want a peaceful environment to reflect. The lis iridos resturant has great steaks, i would recommend. The brazillian steak resturant is also great. The buffet can be hit or miss but generally its not bad. Nidos has good tacos and its open 24/7. I would recommend red salsa for spice lovers
Taranvir
於 2025 年 6 月住了 5 晚
8/10 不錯
Zyell
2025 年 6 月 24 日
Zyell
於 2025 年 5 月住了 4 晚
8/10 不錯
Sonia
2025 年 6 月 19 日
讚好:整潔度和住宿狀況
Sonia
於 2025 年 6 月住了 3 晚
2/10 很差
John
2025 年 6 月 18 日
John
於 2025 年 6 月住了 4 晚
6/10 一般
Karen Paola
家人同遊
2025 年 6 月 18 日
讚好:整潔度、職員與服務和住宿狀況
M
Karen Paola
於 2025 年 4 月住了 4 晚
8/10 不錯
Heidi
伴侶同遊
2025 年 6 月 13 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The water was not blue in the ocean. It was filled with seaweed and was gross! Nothing like the pictures. The facility was beautiful and the staff was absolutely wonderful. My only disappointment was the ocean.
Heidi
於 2025 年 6 月住了 5 晚
8/10 不錯
Stephanie Renee
家人同遊, 伴侶同遊, 多人同遊
2025 年 5 月 31 日
讚好:整潔度、設施服務和住宿狀況
Havier the front dest concierge is a legend.
Antonio IS the best hibachi chef ever.
Julio,Ruben,Isidro, and Eduardo these are the names that stood out all the staff is great but these went above many times.
This resort is perfect would go back!!!!!
Stephanie Renee
於 2025 年 5 月住了 6 晚
10/10 優異
Orlando
2025 年 5 月 24 日
讚好:整潔度、職員與服務和住宿狀況
Huge resort! Love it
Orlando
於 2025 年 3 月住了 7 晚
10/10 優異
Erin
2025 年 5 月 21 日
讚好:整潔度、職員與服務和住宿狀況
This resort gives you both beach front access with lounge beds, hammocks, and chairs. 9 resturants, 7 bars, and 3 pools. There is so much wildlife all over. The resort is large with at least 15-20 different activities to do every day and its all included. The shows every night are a hit. The rooms are clean and roomy with a stocked mini fridge. The staff are fantastic and accommodate every where they can. There are extra perks booking adults section through expedia here like private concierge.
Erin
於 2025 年 5 月住了 3 晚
8/10 不錯
Mathilde
2025 年 5 月 20 日
Mathilde
於 2025 年 4 月住了 13 晚
8/10 不錯
Alex
伴侶同遊
2025 年 5 月 19 日
讚好:職員與服務、設施服務和住宿狀況
Sandos Caracol has everything we needed to relax and enjoy our vacation. The food was great, the pool were quiet, and the spa was incredibly professional!
Alex
於 2025 年 5 月住了 5 晚
10/10 優異
Steven J
伴侶同遊
2025 年 5 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were attentive, buffets had plenty of options, and the food was delicious. Con: Ala carte restaurants should be available every night regardless of length of stay. Stay away from La Riviera. Food was not so good and they served us 3 courses at the same time making us feel ruched. It was weird at the steak and fish restaurant. They had a dj playing dance music during dunner.
Steven J
於 2025 年 4 月住了 6 晚
10/10 優異
Bethany Renea
伴侶同遊
2025 年 5 月 17 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Third stay- so much to see. Monkeys, cenotes. The property is awesome. It’s not fully luxury, but it’s nice, safe, staff very friendly. We have zero complaints, food is good, they updated the beach so you can get in the water now. Great for couples or families especially if you aren’t looking for an Americanized concrete jungle
Bethany Renea
於 2025 年 5 月住了 4 晚
6/10 一般
Christopher Charles
2025 年 5 月 14 日
The walking trails and the ruins were nice. The cenotes were nice too.
Christopher Charles
於 2025 年 4 月住了 5 晚
10/10 優異
piper
2025 年 5 月 13 日
讚好:整潔度、職員與服務和住宿狀況
piper
於 2025 年 4 月住了 10 晚
8/10 不錯
Kevla C
多人同遊
2025 年 5 月 10 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Better than we expected
Kevla C
於 2025 年 5 月住了 3 晚
10/10 優異
Esmeralda
2025 年 5 月 9 日
讚好:整潔度、職員與服務和住宿狀況
All was great. What sets th
Esmeralda
於 2025 年 4 月住了 7 晚
8/10 不錯
GABRIELA
2025 年 5 月 7 日
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
Tiene muchas cosas bonitas y naturales, la amabilidad del personal es alto. Sin embargo, para el costo, esperaría mejor mantenimiento en habitaciones y mejor comida en desayunas
GABRIELA
於 2025 年 4 月住了 9 晚
8/10 不錯
Daniel
2025 年 5 月 3 日
讚好:整潔度、職員與服務和住宿狀況
Daniel
於 2025 年 4 月住了 14 晚
10/10 優異
Francisco
2025 年 5 月 1 日
Francisco
於 2025 年 4 月住了 5 晚
10/10 優異
Rebecca
家人同遊, 伴侶同遊
2025 年 4 月 30 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved Sandos Caracoal Eco Resort. Staff was nice. Lots of options and loved all the nature, animals and options ON site for adventures! Loved swimming in the cenote . Not the best beach for swimming but the property makes up for it. The app was a little fickle, but a really cool feature to book reservations day of for dinner and communicate needs to service desk. Anytime we had an issue in the room (blow dryer didn’t work and safe had low battery) they fixed things really fast! The Mediterranean restaurant on the beach and the Mexican buffet probably had the best food all around! The teppanyaki place was pretty good too! I loved having so many activities and different night time activities to see and shopping on site. Is like its own little town! We would love to go back with our kids some day
Rebecca
於 2025 年 4 月住了 6 晚
8/10 不錯
JoDee
伴侶同遊
2025 年 4 月 30 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a great stay at Sandos Caracol, we did find that the wifi did not work in the room. But it allowed us to unplug and relax.