搜索金塔纳罗奥酒店

“Esta lindo y limpio ”

“他們的服務很好，員工友善，我們很喜歡💕！”

“Very disappointed with our stay. The food was extremely bland and honestly didn’t taste anything like what it was supposed to. The variety was just average, and unfortunately the quality didn’t make up for it. The restaurants also seemed very understaffed. It took a long time just to get seated, which made dining frustrating throughout the trip. One of the biggest concerns was safety. I personally saw a woman fall through part of the flooring near the adults-only pool on the 6th floor, which……

“This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room'……

“酒店环境不错，餐厅食物好吃，选择多样化，餐厅服务好。游玩选项多。不足：提前告知酒店结婚40周年纪念日，但没有给予任何安排。”

“The bungalows over the water were beautiful! It’s a wonderful experience without a long flight. The staff are friendly, very helpful and efficient. The food was wonderful!”

“fine”

“Todo excelente”

“If you are heading to Emporio, make sure you are patient, as you will definitely have to wait a long time at check in. I waited standing in line 1h15min to check in (That's not a typo nor an exaggeration!), and it seems it is normal for this property. I booked an all inclusive via experia that seem to have disappeared, so i had to pay for it again, and my ocean view turned into a building view! Staff is always nice and super friendly, but the staff at the reception needs more help and need to……

“Dirty and ants in the room anywhere ”

“都很好”

“只是设施有一点点旧，其他都不错。再一个就是酒店大堂里那些拉着你让你听课的有点烦”