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“Esta lindo y limpio ”

“Pools were very dirty, and slippery. Specialty restaurants were hard to get in you had to wait more than an hour, so we ended up going to the buffet every day. The only one that you could make reservations was the stake house,which was horrible. Front desk was very rude we had an incident happened and they showed no interest in helping me out. Same when we checked in they did not have any information about the hotel as far as when restaurants opened or closed or the location of them. The only……

“This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room'……

“他們的服務很好，員工友善，我們很喜歡💕！”

“We were scheduled to check in at 3 PM, but the staff were so slow that we had to wait 30 minutes at the reception. Conversely, although check-out was at 12 PM, they rushed us into our room at 11 AM. The food was delicious and the pool was nice. However, the water in the overwater villas was dirty and covered in a lot of algae, so you can't swim directly into the sea from your room.”

“Me gusto el estado de las instalaciones, la comida, los restaurantes, lo que no me gusto, fue que la playa estaba cerrada por el sargaso.”

“Dirty and ants in the room anywhere ”

“员工非常好”

“fine”

“对于中国人而言 确实吃的也就那样 果汁都是调味品的味道 水果新鲜程度不够 晚上也没有夜宵 酒店设施很新 海难在对面 需要接驳车 这条确实有点不方便 不是24小时能看海 服务这块浴巾完了没有及时check补”