金塔納羅奧酒店，金塔納羅奧平住宿優惠推介

「Esta lindo y limpio 」

「The overall experience was excellent.」

「Pools way too small and dirty/foggy. No waiter service by the pool you have to walk to bar. Hated that they didn’t give bottles of water by the pool they had a self service tank at the bar for water not to mention the cups were not washed properly there was rim salt and tajin on “washed cups”. The food was terrible and some of the employees were touching the buffet items with their bare hands example is at the omelette station they were picking mushrooms with their bare hand! The wait for the...

「This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room'...

「他們的服務很好，員工友善，我們很喜歡💕！」

「The staff so kind and nice」

「The staff was amazing. And the food was great!」

「The service is truly excellent from start to finish. You get picked up and dropped off at the airport (CUN) and there are assigned staff always just a text away. Complimentary activities come with the reservation and the Palafitos exclusive restaurant is amazing. The views are obviously spectacular and having breakfast delivered to your own private bungalow overseeing the ocean is truly special. Will definitely be back!」

「员工非常好」