搜索金塔纳罗奥酒店

“Esta lindo y limpio ”

“他們的服務很好，員工友善，我們很喜歡💕！”

“酒店环境不错，餐厅食物好吃，选择多样化，餐厅服务好。游玩选项多。不足：提前告知酒店结婚40周年纪念日，但没有给予任何安排。”

“fine”

“This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room'……

“只是设施有一点点旧，其他都不错。再一个就是酒店大堂里那些拉着你让你听课的有点烦”

“Actividades dedicadas a los niños en donde los adultos también pueden divertirse. La alberca de la habitación no la usamos porque es muy fría el agua.”

“The room definitely smelled like mold, we pad for breakfast included but were told that we didn’t when we got there so we starved every morning. Finding food around was also hard bc it’s all resort food. Amenities ok ”

“Well, when you book your trip don't listen to Delta airlines because they told me that my passport card was good enough for the flights going and coming. Wrong! Your passport card is only good for driving over the Mexican border or going into Mexico off of a Cruise Ship; or perhaps swimming across the Rio Grande but not flying over their sky. Anyhow, it took six-ten Delta employees to come to that conclusion. Our driver drove us back home to get my passport. On the way back to the airport I……

“都很好”

“Very clean, food is great with variety of choice. Kids enjoyed the swim up pool.”

“Dirty and ants in the room anywhere ”