Located close to Cenote Santa Cruz and Xcaret Eco Theme Park, Hotel Xcaret Mexico - All Parks / All Fun Inclusive provides free full breakfast, a free return airport shuttle and 2 swim-up bars. This property is a great place to bask in the sun with a beachfront location, beachfront dining and beach massages. Indulge in a body wrap, reflexology and a deep-tissue massage at the on-site spa. At the 20 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mexican cuisine. The 24-hour gym offers fitness classes and yoga classes; other things to do include fishing, hiking/biking and kayaking. Guests can also expect to find 2 poolside bars, a terrace and designer shops on-site.
Hotel Xcaret Mexico - All Parks / All Fun Inclusive
Luxury family-friendly property near Xenses Park
Located close to Cenote Santa Cruz and Xcaret Eco Theme Park, Hotel Xcaret Mexico - All Parks / All Fun Inclusive provides free full breakfast, a free return airport shuttle and 2 swim-up bars. This property is a great place to bask in the sun with a beachfront location, beachfront dining and beach massages. Indulge in a body wrap, reflexology and a deep-tissue massage at the on-site spa. At the 20 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mexican cuisine. The 24-hour gym offers fitness classes and yoga classes; other things to do include fishing, hiking/biking and kayaking. Guests can also expect to find 2 poolside bars, a terrace and designer shops on-site.
You'll also find perks such as:
15 outdoor pools and an indoor pool, along with a waterslide, 2 swim-up bars and sunloungers
Free self-parking
Free bike hire, an outdoor tennis court and supervised childcare (surcharge)
A ballroom, concierge services and games
Guest reviews say great things about the helpful staff
Room features
All 1800 rooms have comforts, such as private indoor hot tubs and 24-hour room service, as well as perks, such as premium bedding and pillow menus. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
Bathrooms with rainfall showers and hairdryers
Flat-screen TVs with digital channels
Wardrobes/cupboards, balconies and LED light bulbs
All-inclusive details
All-inclusive room rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Water activities
Kayaking
Snorkelling
Land activities
Children's club
Entertainment
On-site entertainment and activities
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of MXN 3000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 10 kg per pet
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
Pet fee: MXN 3000 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
Frequently asked questions
Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive have a pool?
Yes, this property has an indoor pool, 15 outdoor pools and a children's pool.
How much does it cost to stay at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel Xcaret Mexico - All Parks / All Fun Inclusive on 27 May 2026 start from HK$8,381, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Xcaret Mexico - All Parks / All Fun Inclusive pet-friendly?
Yes, this property allows dogs with a maximum weight of up to 10 kg per pet. There's a fee of MXN 3000 per pet, per stay. Service animals are exempt from fees.
How much is parking at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
Self-parking is free at this property.
What time is check-in at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
Checkout is at noon.
Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive provide a shuttle to the airport?
Yes, there's a free airport shuttle that runs on request.
Are there all-inclusive benefits at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
Some rate plans available at this property are all-inclusive.
Where is Hotel Xcaret Mexico - All Parks / All Fun Inclusive located?
Located in Playa del Carmen, this beachfront property is on the riverwalk and within 1 mi (2 km) of Xenses Park, Cenote Santa Cruz and Xcaret Eco Theme Park. Xplor Theme Park and Mahi Golf Course are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
A beautiful resort with nice design and a local touch that makes it one of kind. Very big but with many different sections and a good choice of restaurants
I had a great stay at Hotel Xcaret México. The all-inclusive experience is amazing—not just food and drinks, but also access to parks, which makes it very unique. The resort is beautiful, surrounded by nature, and the rooms are clean and comfortable. Food quality was excellent, though reservations for popular restaurants can be hard to get. Overall, a perfect mix of relaxation and adventure—highly recommend!
This is an incredible property. We were able to enjoy the fun adventures at the parks as well as the hotel. Although expensive, if you and your family are adventure enthusiasts, it’s a good deal.
We had a lovely time - rooms were great, food was great, pools were numerous and lovely, staff was kind and courteous - just an incredible vacation from beginning to end.
Xcaret was an experience. the property is massive and even if you're planning to partake in all of the all-fun-inclusive park activities, you should take a day to explore the hotel's property.
Because there are so many employees, there were some crossed wires with
If you expect a huge sandy beach this resort is not for you. But if you’re wanting a variety of pools, restaurants, comfortable seating options, top notch service and breathtaking views this place has it all.
The rooms are beautiful and the property is extraordinary. Great food and helpful staff throughout the property. You will be lost on the property the first few days. We found we didn’t need to put our request list in for restaurants and walked in regardless but came at a slower time.
Only thing I wasn’t a fan of is not being able to see menus before booking/going into the restaurants.. leading to being in a place we had two people out of three not having any food choices and we had to walk away.
We will be returning and recommend it to anyone who it fits within their budget.