坎昆里维埃拉卓越全包式住宿 - 仅供成人入住有游泳池吗？

是的，此住宿设有6 个室外游泳池。

坎昆里维埃拉卓越全包式住宿 - 仅供成人入住允许宠物入住吗？

不可以，该住宿不允许宠物入内。

坎昆里维埃拉卓越全包式住宿 - 仅供成人入住的停车费是多少？

该住宿免费提供自助停车。

何时可在坎昆里维埃拉卓越全包式住宿 - 仅供成人入住办理入住？

开始办理入住：15:00；停止办理入住：不限时间。

坎昆里维埃拉卓越全包式住宿 - 仅供成人入住提供前往机场的班车吗？

是的，按要求提供机场班车。每辆车费用：MXN 3413.73。

坎昆里维埃拉卓越全包式住宿 - 仅供成人入住提供全包式服务吗？

是的，这是全包式住宿。包括所有餐饮，活动包括：浮潜、划皮艇、帆船运动等等。

坎昆里维埃拉卓越全包式住宿 - 仅供成人入住的地址在哪里？

这家海滩住宿位于莫雷洛斯港、毗邻高尔夫球场，距离波多黎各莫雷洛斯沙滩和莫雷洛斯港礁国家公园步行不到 15 分钟。而且，Ojo de Agua Beach (奥霍-德阿瓜海滩)和Puerto Morelos Town Square (莫雷洛斯港市镇广场)距离酒店不到 5 公里。

坎昆里维埃拉卓越全包式住宿 - 仅供成人入住点评、优惠和照片 2025

Q: 坎昆里维埃拉卓越全包式住宿 - 仅供成人入住有游泳池吗？

是的，此住宿设有6 个室外游泳池。

Q: 坎昆里维埃拉卓越全包式住宿 - 仅供成人入住允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 坎昆里维埃拉卓越全包式住宿 - 仅供成人入住的停车费是多少？

该住宿免费提供自助停车。

10/10 超赞

Ferdous

2025 年 9 月 9 日

满意：员工和服务

Staff services were excellent, any time I needed them they were always available, thanks for everything I had unforgettable experience in this hotel. Thanks again

2025 年 8 月入住 4 晚

8/10 还可以

Thomas

与配偶出行

2025 年 9 月 8 日

满意：清洁度、员工和服务、服务设施

This was my first time in Mexico, and it was great. The resort was huge, very comfortable, spacious, with multiple pool options, a lazy river, and a gorgeous private beach. There are 11 restaurants on the property, but not all are open at the same time. They have released Vegan menus at all restaurants, but while we were there, they weren't available due to missing ingredients. We went to: - Spice (Japanese). Great Hibachi experience, you need to book for this. - The Kitchen Table (International) Only visited for breakfast and lunch. The continental breakfast was fantastic, and the lunch was great too, with a salad buffet bar and an à la carte menu. - The Grill (Meat). Went for dinner. The food was great, but had limited veggie options. - The Lobster House (Seafood). Went for dinner. Delicious! - Agave (Mexican). Went for dinner. The food was good, but after going to the other restaurant, this was our least favourite. We didn't get to go to Chez Isabelle (French cuisine), but everyone says it's amazing! Overall, the food was the best I've had at an all-inclusive hotel so far. The amenities were great. Lovely beach area, good gym, nice pools and bars! There was always some activity going on, which was nice (e.g. beach volleyball, water volleyball, water aerobics, cocktail making, etc.) The only thing that let us down was the room, as it smelled of damp and mould. But they moved us once we made them aware. Their service was great. Everyone was very kind and happy.

2025 年 9 月入住 4 晚

10/10 超赞

Alexandra，Flushing

与配偶出行

2025 年 9 月 7 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The food, drinks and service were exceptional! Fun and engaging entertainment. Beautiful grounds and white powder beach. Pool was dirty but then cleaned. The beach had much sargassum which made it unusable. Coatis and other animals roam the facilities.

2025 年 8 月入住 7 晚

10/10 超赞

Suzanne Marie

与家人出行, 团体旅客

2025 年 9 月 7 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Facility was very nice. Had a great time. Service great.

2025 年 8 月入住 7 晚

8/10 还可以

Tim

与配偶出行

2025 年 9 月 6 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Facilities were very clean. Property landscape is manicured to best in class. Service was always excellent. We had multiple occasions where main items on the menu were not available. We upgrade to the excellence club and did not recognize the value. Entertainment varied from good to not so good.

2025 年 8 月入住 6 晚

10/10 超赞

Marcus Apollo Santos，Van Nuys

2025 年 9 月 6 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We like the place and the staff.

2025 年 9 月入住 3 晚

10/10 超赞

Daisy

与家人出行, 与配偶出行, 团体旅客

2025 年 9 月 5 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Excellence was great! The service was wonderful and the resort was beautiful. I was really surprised at the food too! There were some misses but overall it was super tasty and felt gourmet. Will be returning in the future.

2025 年 8 月入住 6 晚

6/10 一般

Kyle

与配偶出行

2025 年 9 月 5 日

满意：员工和服务，清洁度

I thought the staff was very nice but the food just fell short.

2025 年 8 月入住 4 晚

4/10 很差

Yunice，palisades park

与家人出行, 团体旅客

2025 年 9 月 4 日

不满意：员工和服务，清洁度

I am an Expedia Platinum member and a loyal Excellence guest for nearly ten years, having stayed at Riviera Maya more than five times. This last visit was by far the most disappointing. Our group booked two swim-up rooms and repeatedly requested they be side by side, but we were placed in different buildings. The front desk staff were dismissive and offered no solution, which was very upsetting. Despite my Platinum status, I received no benefits or recognition. Service at the Kitchen Table was also unacceptable. Staff avoided eye contact, never greeted us, and once made us stand waiting only to later say we couldn’t enter because our clothes were damp. This lack of courtesy was shocking compared to past visits. The biggest problem, however, was cleanliness and hygiene. The pool walls had black mold and debris, but worst of all, flies and mosquitoes were everywhere—throughout the resort and even inside the buffet restaurant. It felt dirty and unhygienic, unlike any of my previous stays. I have always chosen Excellence for its high standards, but this stay was a major disappointment. Unless these issues are fixed, I see no reason to return.

2025 年 8 月入住 5 晚

10/10 超赞

Ana Alicia Mancillas

团体旅客

2025 年 9 月 4 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Had an amazing stay!!

2025 年 8 月入住 5 晚

6/10 一般

Cristina

与配偶出行

2025 年 9 月 4 日

满意：员工和服务、服务设施、住宿条件和设施

Overall stay was okay/good. I loved how quiet some areas were but then you could easily walk over to the pool bar and socialize. The pool was not clean any of the days. The bottom floor wasn’t cleaned and needed to be vacuumed. The food was good but in most places, it took a very long time for the food to come out, especially the steak house and lobster house for breakfast.

2025 年 8 月入住 4 晚

10/10 超赞

Masooma

与配偶出行

2025 年 9 月 4 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

the restaurant options were very good. Customer service was excellent. Rooms can be better updated.

2025 年 8 月入住 4 晚

8/10 还可以

Edwin

2025 年 9 月 4 日

满意：员工和服务，清洁度

Pretty nice hotel with its vintage look and very professional staff who for the most part made sure I was able to enjoy my birthday

2025 年 8 月入住 7 晚

10/10 超赞

Bruce

团体旅客

2025 年 9 月 3 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Loved how attentive the staff was! Disliked how dull some of the knifes were for food

2025 年 8 月入住 6 晚

10/10 超赞

Katie

与配偶出行, 团体旅客

2025 年 9 月 3 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Everything was very clean and the staff were very friendly.

2025 年 8 月入住 6 晚

10/10 超赞

Barbara

与配偶出行

2025 年 9 月 3 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We loved it.

2025 年 8 月入住 7 晚

10/10 超赞

Amanda

与配偶出行

2025 年 9 月 3 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Best vacation I’ve ever experienced. Very relaxing, awesome staff who is very attentive

2025 年 8 月入住 5 晚

10/10 超赞

Chiamaka

与配偶出行

2025 年 9 月 2 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The staff were very courteous, their service was impeccable. Loved the dining and drink options available at the resort. There’re activities to keep you entertained throughout your stay and the environment is very beautiful. However, this resort is around 40mins from the hotel zone which is the tourist area. Uber for $35-40) and hotel taxis ($60) one way are available to go all the way there. So if that is your vibe you might want to double check or If you don’t mind doing the trip then this place is perfect.

2025 年 8 月入住 5 晚

2/10 糟糕

Ghaies

与家人出行

2025 年 9 月 1 日

满意：服务设施，员工和服务

不满意：住宿条件和设施，清洁度

Iguanas everywhere literally and the pool was so nasty the first day I had a white swimming suits it turned green from the gross that they had a round the pool in vip section. The sound of geckos around the property was very disgusting and even it was in my room made my stay uncomfortable.

2025 年 7 月入住 6 晚

10/10 超赞

Sandra

2025 年 9 月 1 日

满意：清洁度、员工和服务、住宿条件和设施

Santos is the BEST pool server!!

2025 年 8 月入住 2 晚

10/10 超赞

Michael

与配偶出行

2025 年 9 月 1 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Service and staff was amazing. Mexico night was great!!!

2025 年 8 月入住 4 晚

10/10 超赞

Amrit Pal

与配偶出行

2025 年 8 月 31 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Overall its was amazing experience. From Welcoming the guests to say goodbye to them is unforgettable. Many food options. And service is great at every restaurant. Environment is so peaceful, romantic and full of fun. Views are breathtaking. Lots and lots of drinking options. Room service is on top. Will visit again. Thank you for the extraordinary experience.

2025 年 8 月入住 5 晚

4/10 很差

Christopher

2025 年 8 月 31 日

满意：清洁度

不满意：住宿条件和设施

Horrible food, dated property

2025 年 5 月入住 3 晚

10/10 超赞

Edith

团体旅客

2025 年 8 月 31 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Hermoso lugar, su gente encantadora, el servicio 100, maravillo

2025 年 8 月入住 5 晚

10/10 超赞

Juan

与配偶出行

2025 年 8 月 30 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

I had an amazing time

2025 年 8 月入住 6 晚

通过会员价解锁折扣立减

坎昆里维埃拉卓越全包式住宿 - 仅供成人入住

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