跳至主目錄

桑多斯普拉卡爾全包式酒店

4.0 星級住宿

Sandos Playacar All Inclusive

選擇日期查看價格

評價

7.6 分，滿分 10 分，
不錯

人氣設施服務

  • 泳池
  • 浴缸
  • 全包
  • SPA
  • 包車位
  • 免費 Wi-Fi
現價 HK$2,289
合共 HK$2,835
連稅及其他費用
6 月 1 日 - 6 月 2 日

客房選擇

可用嘅客房篩選條件
正在顯示 10 種房型 (共 10 種)

載入所有Jr Suite Hacienda 的相片

Jr Suite Hacienda | 客廳 | 42 吋平面電視連衛星電視頻道

Jr Suite Hacienda

7.6 分，滿分 10 分
不錯
(4 則評價)
  • 園景
  • 388 平方呎
  • 1 間睡房
  • 可容納 5 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床或 2 張標準雙人床及 1 張標準雙人梳化床
  • 免費 Wi-Fi

載入所有Riviera Family King Junior Suite的相片

Riviera Family King Junior Suite | 迷你吧贈品、房內夾萬、書桌、手提電腦工作空間

Riviera Family King Junior Suite

8.0 分，滿分 10 分
很好
(56 則評價)
  • 569 平方呎
  • 1 間睡房
  • 可容納 5 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人雙層床
  • 免費 Wi-Fi

載入所有Riviera Family Queen Junior的相片

迷你吧贈品、房內夾萬、書桌、手提電腦工作空間

Riviera Family Queen Junior

8.2 分，滿分 10 分
很好
(98 則評價)
  • 560 平方呎
  • 1 間睡房
  • 可容納 5 人 (按實質預訂人數入住)
  • 2 張標準雙人床及 1 張標準雙人梳化床
  • 免費 Wi-Fi

載入所有Hacienda One Bedroom Suite的相片

迷你吧贈品、房內夾萬、書桌、手提電腦工作空間

Hacienda One Bedroom Suite

7.8 分，滿分 10 分
不錯
(9 則評價)
  • 園景
  • 786 平方呎
  • 1 間睡房
  • 可容納 5 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床
  • 免費 Wi-Fi

載入所有Select Ocean Front Adults only的相片

Select Ocean Front Adults only | 迷你吧贈品、房內夾萬、書桌、手提電腦工作空間

Select Ocean Front Adults only

8.4 分，滿分 10 分
很好
(8 則評價)
  • 海洋景
  • 322 平方呎
  • 可容納 2 人 (按實質預訂人數入住)
  • 2 張標準雙人床或 1 張特大雙人床
  • 免費 Wi-Fi

載入所有Select Superior Adults Only的相片

迷你吧贈品、房內夾萬、書桌、手提電腦工作空間

Select Superior Adults Only

7.2 分，滿分 10 分
不錯
(42 則評價)
  • 園景
  • 334 平方呎
  • 可容納 2 人 (按實質預訂人數入住)
  • 2 張加大雙人床或 1 張特大雙人床
  • 免費 Wi-Fi

載入所有普通套房, 1 張特大雙人床及 1 張梳化床 (Platinum)的相片

普通套房, 1 張特大雙人床及 1 張梳化床 (Platinum) | 客房景觀

普通套房, 1 張特大雙人床及 1 張梳化床 (Platinum)

  • 園景
  • 538 平方呎
  • 1 間睡房
  • 可容納 3 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張單人梳化床
  • 免費 Wi-Fi

載入所有普通套房, 1 張特大雙人床及 1 張梳化床, 海景 (Platinum)的相片

普通套房, 1 張特大雙人床及 1 張梳化床, 海景 (Platinum) | 迷你吧贈品、房內夾萬、書桌、手提電腦工作空間

普通套房, 1 張特大雙人床及 1 張梳化床, 海景 (Platinum)

  • 海洋景
  • 538 平方呎
  • 1 間睡房
  • 可容納 3 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張單人梳化床
  • 免費 Wi-Fi

載入所有標準套房, 露台的相片

迷你吧贈品、房內夾萬、書桌、手提電腦工作空間

標準套房, 露台

  • 園景
  • 538 平方呎
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張單人雙層床
  • 免費 Wi-Fi

載入所有套房, 多張床, 海景 (Platinum)的相片

套房, 多張床, 海景 (Platinum) | 迷你吧贈品、房內夾萬、書桌、手提電腦工作空間

套房, 多張床, 海景 (Platinum)

  • 海洋景
  • 538 平方呎
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張單人雙層床
  • 免費 Wi-Fi

其他推薦

廣告

維拉斯里維艾拉瑪雅大酒店

Playa del Carmen
  • 泳池
  • 全包
  • SPA
  • 兒童泳池
9.6 分 (滿分為 10 分)，完美，965 則評價 篇評價
現售 HK$8,974
合共 HK$10,885
連稅及其他費用
6 月 9 日 - 6 月 10 日
維拉斯里維艾拉瑪雅大酒店
Mod logo
登入查看合資格的折扣及禮遇，更多歷險旅程，更多豐富獎賞！
登入免費註冊

關於鄰近區域

桑多斯普拉卡爾全包式酒店位於卡曼海灘的普拉亞德爾卡曼一帶，既鄰近主題公園，又位處海灘。自問好動的你，一定要到訪培亞卡爾高爾夫俱樂部及卡門海灘濱海碼頭！如果想大買特買，還可以去卡門大道及第五大街逛逛。與小朋友同行？夏曼哈鳥園不容錯過！你既可在附近暢玩潛水、滑翔傘及滑浪風帆，探索區內水上歷險樂趣，亦可投入精彩的跳傘戶外活動中！瀏覽我們的卡曼海灘旅遊指南
地圖
Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Playa del Carmen, QROO, 77710

附近景點

  • 普拉亞卡爾海灘
    普拉亞卡爾海灘
    3 分鐘路程 - 0.3 公里
  • Paseo Xaman-Ha 自行車道
    9 分鐘路程 - 0.8 公里
  • 馬伊高爾夫球場
    19 分鐘路程 - 1.6 公里
  • 培亞卡爾高爾夫俱樂部
    3 分鐘車程 - 1.8 公里
  • 普拉亞卡爾瑪雅遺址
    4 分鐘車程 - 2.2 公里

交通資料

  • 坎昆國際機場 (CUN)：57 分鐘車程

餐廳

  • rosa roja
    10 分鐘路程
  • Viva Wyndham Maya
    14 分鐘路程
  • Blue Moon Beach Bar Sandos Select Club
    3 分鐘路程
  • Cupcake Cafe
    1 分鐘路程
  • Festival Grand Buffet
    2 分鐘路程

住宿資料

桑多斯普拉卡爾全包式酒店

位於培亞卡爾高爾夫俱樂部附近的高級全包住宿
桑多斯普拉卡爾全包式酒店鄰近夏曼哈鳥園及卡門大道，並有水上樂園免費入場、夜總會和2 間池中酒吧等設施服務。此住宿提供海灘位置、海灘按摩和躺椅，如果你喜歡海，這裡絕對不會讓你失望。想要放鬆一下的話，推薦您到附設的 Spa Spa Sandos做個水療、體膜護理或芳香療法。千萬別忘了到住宿附設的 9 間餐廳享受美食。健身室提供健身班，還有帆船、沙灘排球和浮潛等活動可以體驗。住宿提供房內免費 Wi-Fi，讓旅客隨時掌握世界大小事，此外亦有3 間池畔酒吧和露台等設施服務。
其他設施服務：
  • 設有8 個室外泳池和兒童泳池，還有滑水梯、2 間池中酒吧和躺椅
  • 免費自助泊車
  • 免費借用單車服務、網球場、來回機場接駁車 (費用另計)
  • 托兒服務 (收費)、室內匹克球場、會議室
  • 許多旅客在評語中給了住宿的親子設施服務、海灘位置和泳池等特色極高的評價。
客房特色
全部 819 間客房都有24 小時客房送餐服務、可放手提電腦的夾萬等舒適享受，以及手提電腦工作空間和空調等設施服務。 許多旅客在評語中給了住宿整潔的客房正面評價。
更多客房設施服務還包括：
  • 浴室有免費梳洗用品和風筒
  • 42 吋平面電視，提供衛星頻道
  • 陽台或庭院、衣櫃或壁櫥和咖啡機/沖茶器

全包住宿詳情

此住宿是全方位服務住宿。房價已包括店內的餐飲 (可能設某些限制)。

小費及稅項

已包括小費，歡迎另付小費。

食品及飲品

包所有自助餐及單點菜餚、小食及飲品
24 小時客房送餐服務
房內迷你吧 (包所有飲品)

活動及設施/設備

包括所有非機動水上活動、陸上活動和娛樂設施及設備的使用。

水上活動

橡皮艇
帆船活動
潛水課程
浮潛
滑浪/趴板

陸上活動

單車
健身設施
迷你高爾夫球
足球
排球

課程/比賽

健身操班
舞蹈班
水中健身班
瑜伽班

娛樂

店內娛樂及活動
可進入店內夜店
店內現場表演
主題派對

類似住宿

4 個室外泳池；07:00 至 19:00 開放；泳池傘、躺椅
圖坎Iberostar Waves全包酒店
普拉亞德爾卡曼
  • 泳池
  • 全包
  • SPA
  • 兒童泳池
8.6 分 (滿分為 10 分)，優異，1,008 則評價 篇評價
現售 HK$1,698
合共 HK$2,039
連稅及其他費用
5 月 12 日 - 5 月 13 日
圖坎Iberostar Waves全包酒店
比較類似的住宿

住宿設施服務

網絡

  • 所有客房提供：免費 Wi-Fi
  • 部分公共區域提供：免費 Wi-Fi

泊車及交通

  • 24 小時來回機場接駁車服務 (收費)
  • 店內設有免費自助車位
  • 附設自助泊車，車位有限
  • 店內設有輪椅可達車位
  • 店內設有非街泊車位

餐飲

  • 1 間咖啡店/咖啡室
  • 2 間池中酒吧
  • 3 間池畔酒吧
  • 6 間酒吧/酒廊
  • 9 間餐廳
  • 二人/私人用餐
  • 小食店/熟食店
  • 公共空間提供咖啡和茶

休閒活動

  • 1 個浴缸
  • 8 個室外泳池
  • 匹克球
  • 水上電單車
  • 全方位 SPA
  • 划橡皮艇
  • 帆船活動
  • 免費水上樂園
  • 免費兒童俱樂部
  • 免費單車借用服務
  • 沙灘排球
  • 兒童池
  • 夜店
  • 英式/美式桌球枱
  • 桑拿
  • 浮潛
  • 迷你高爾夫
  • 健身室
  • 健身班
  • 滑水梯
  • 滑浪/趴板
  • 遊樂場
  • 電子遊戲/遊戲室
  • 蒸氣室
  • 網球
  • 購物

親子設施

  • 8 個室外泳池
  • 小食店/熟食店
  • 水上樂園免費入場
  • 托兒服務 (收費)
  • 免費兒童俱樂部
  • 免費專人指導兒童活動
  • 兒童池
  • 洗衣設施
  • 迷你高爾夫
  • 滑水梯
  • 遊樂場
  • 電子遊戲/遊戲室

便利服務

  • 24 小時接待處
  • 自動櫃員機
  • 行李寄存
  • 洗衣設施
  • 髮廊
  • 禮品店/書報攤

旅客服務

  • 多語服務人員
  • 行李搬運服務
  • 客房清潔服務 (每日提供)
  • 旅行團和門票諮詢服務
  • 婚禮服務
  • 禮賓服務

商務服務

  • 會議室

戶外設施

  • 位處海灘
  • 沙灘巾
  • 沙灘太陽傘
  • 沙灘椅
  • 泳池太陽傘
  • 泳池躺椅
  • 花園
  • 露台

全方位 SPA

  • 22 個療程室
  • 土耳其浴
  • 水療
  • 芳香療法
  • 美甲/護足
  • 美容療程
  • 桑拿
  • 泰式按摩
  • 浴缸
  • 深層組織按摩
  • 產前按摩
  • 腳底按摩
  • 運動按摩
  • 蒸氣室
  • 熱石按摩
  • 雙人療程室
  • 露天療程區
  • 體膜護理
  • SPA 每日開放

無障礙設施

  • 如需特定無障礙設施，請參閱預訂確認內的資料與住宿聯絡。
  • 升降機
  • 輪椅可達停車場
  • 輪椅可達登記櫃台
  • 輪椅可達禮賓櫃台
  • 輪椅通道 (可能有限制)

其他設施

  • 3 層樓層
  • 7 棟建築
  • 建於 2004 年
  • 指定吸煙區
  • 宴會廳

客房設施服務

睡房

  • 提供床單
  • 遮光布簾

浴室

  • 毛巾
  • 免費梳洗用品
  • 私人浴室
  • 肥皂
  • 洗頭水
  • 風筒
  • 浴袍
  • 廁紙

娛樂

  • 附衛星頻道的 42 吋平面電視

餐飲

  • 24 小時客房送餐服務
  • 免費迷你吧
  • 免費樽裝水
  • 咖啡機/沖茶器

其他設施

  • 手提電腦工作空間
  • 吊扇
  • 夾萬 (可放手提電腦)
  • 空調 (恆溫)
  • 書桌
  • 電話
  • 熨斗/熨衫板

政策

入住

入住時段開始時間：15:00；入住時段結束時間：23:30
提早登記入住服務按供應情況提供
延遲入住服務按供應情況提供
最低登記入住年齡 - 18 歲

退房

於 12:00 前退房
延遲退房服務按供應情況提供
延遲退房需額外付費

特別入住指示

此住宿提供機場接送服務 (或需另外收費)，請於出發前透過預訂確認的聯絡資料通知住宿有關的抵達詳情
住宿前台職員將親自迎接旅客到埗
由住宿提供的資訊可能會使用自動翻譯工具翻譯。

如何進入住宿

接待處有人當值

寵物

不可攜帶寵物或輔助動物

小童與加床

歡迎兒童入住
恕不提供摺床/加床
不提供嬰兒床

此住宿接受以下付款方式

重要資訊

基本收費

你將需於住宿支付以下費用，並可能包含適用稅項：

  • 清潔費：每晚 MXN85
  • 此住宿於旅客登記入住前收取損壞按金 MXN5000。

此處已列出所有由住宿提供的收費項目。

可選額外設施服務費用

  • 機場接駁車收費：每位單程 MXN2100
  • 機場接駁車收費：每位小童 (1至 17 歲) 單程 MXN880.00
  • 延遲退房需額外付費 (視乎供應情況而定)

住宿可能尚有其他額外收費。上述收費及按金不包括稅項，金額亦可能會有所變動。

注意事項

如有額外房客入住，住宿會依照其規定收費。
住客登記入住時或須出示由政府簽發附有相片的證件及信用卡，以備雜費之用。
住宿無法保證一定能滿足住客的特別要求，須視乎住客登記入住時的供應狀況，住宿亦可能會加收費用。
住宿接受以信用卡付款；不接受現金。
住宿內的保安設備包括一氧化碳探測器、煙霧探測器及窗花
此住宿的戶外空間 (例如露台、庭院、陽台) 未必適合兒童。如有疑慮，建議你在抵達前聯絡住宿，確認對方是否能為你安排合適的客房。
請注意，不同國家和住宿的文化和旅客政策或會有所不同，顯示的政策由住宿提供。
住宿登記編號 008-007-006284/2025 y 008-007-006285/2025

其他須知

12 月 31 日的總房價已包括必須參加的除夕晚宴費用
只有已辦理入住手續的住客方可進入客房
此住宿謝絕寵物或輔助動物
18 歲以下住客禁止使用 SPA
此住宿歡迎各種性取向及性別認同的旅客 (LGBTQ+ 友善)

常見問題

桑多斯普拉卡爾全包式酒店是否設有泳池？

是，此住宿設有8 個室外泳池及兒童泳池。

入住桑多斯普拉卡爾全包式酒店需要多少錢？

截至 2026 年 5 月 10 日，2 位成人於 2026 年 6 月 1 日入住桑多斯普拉卡爾全包式酒店 1 晚的價格低至 HK$2,289，未連稅及其他費用。價格為過去 24 小時內搜尋未來 30 日住宿的每晚最低房價，可能隨時變動。請選擇日期以查看最準確的價格。

桑多斯普拉卡爾全包式酒店是否寵物友善住宿？

否，此住宿恕不接待寵物。

桑多斯普拉卡爾全包式酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

桑多斯普拉卡爾全包式酒店的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：23:30。延遲入住服務限時提供。

桑多斯普拉卡爾全包式酒店的退房時間是？

退房時間為 12:00。此住宿有提供延遲退房服務，並酌量收費 (視乎客房供應情況而定)。

桑多斯普拉卡爾全包式酒店是否有提供接駁車服務前往機場？

是，來回機場接駁車有提供服務。接駁交通收費為每位 MXN2100。

桑多斯普拉卡爾全包式酒店是否提供全包式禮遇？

是，此為全包式住宿。所有餐飲食品費用已包，活動包括浮潛、橡皮艇、帆船活動等。

桑多斯普拉卡爾全包式酒店位於哪裡？

此住宿位於普拉亞德爾卡曼的海灘，距離夏曼哈鳥園、培亞卡爾高爾夫俱樂部和卡門大道不到 5 公里。卡門海灘濱海碼頭和第五大街亦位於 5 公里內。

評價

桑多斯普拉卡爾全包式酒店的評價

7.6

不錯

8.2

整潔度

7.6

設施服務

8.0

職員與服務

7.6

住宿狀況
10 分評分，優異；1405 則評價中有 563 則
8 分評分，不錯；1405 則評價中有 356 則
6 分評分，一般；1405 則評價中有 225 則
4 分評分，欠佳；1405 則評價中有 134 則
2 分評分，很差；1405 則評價中有 127 則

評價

10/10 優異

Susana Leticia

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Tuvimos una excelente atención del equipo de Expedia Melisa, Zyanya, Majo y Mar que nos apoyaron en todo momento. Lo único fue que encontramos zargazo en la playa y aunque el staff se preocupaba por limpiar, la verdad si no era tan cómodo estar por allí. Lindo hotel e instalaciones los niños la disfrutaron mucho
於 2026 年 5 月住了 3 晚

2/10 很差

James

親子同遊, 伴侶同遊
不滿：整潔度、設施服務和住宿狀況
arrived at the hotel, firstly it looks out dated, the elevator to our level was not working and then our wrist bands to enter the room didn't work. Once we got a new room sorted, the furniture and pull out sofa was dirty and had stains, the shower water pressure doesn't work properly... and worst yet... bed bugs!!! my son got hit hard the most, the hotel doctor confirmed that the rash all over his body was caused by them... the food it terrible, and the waiting time for the resort transit to get from one area of the resort to the other side is frustrating, I wouldnt waste my time and money on this place. never again..
於 2026 年 4 月住了 7 晚

10/10 優異

Fernando

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quiero agradecer sinceramente a todo el equipo de Experiencia del Huésped de Sandos Playacar por hacer de nuestra estancia algo verdaderamente especial. Desde el primer momento nos hicieron sentir como en casa, siempre atentos, amables y con una actitud increíble. Un reconocimiento muy especial para Melisa, Zyanya, Majo y Mar, quienes estuvieron pendientes de cada detalle y siempre con una sonrisa. Su dedicación y calidez marcaron la diferencia en nuestras vacaciones. También queremos destacar a Carlos, en el bar de la piscina de adultos, quien nos atendió de maravilla, siempre amable, rápido y con excelentes bebidas que hicieron nuestros días aún más agradables. Sin duda, gracias a todos ustedes nos llevamos recuerdos inolvidables y momentos maravillosos. Recomiendo totalmente este lugar y, por supuesto, esperamos regresar muy pronto. ¡Muchísimas gracias por todo! Atentamente, Fernando
Adults only room pool view
於 2026 年 4 月住了 5 晚

6/10 一般

Christopher M

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Expedia Guest Team, Lyanya, Melisa, Maria and Mar were so helpful. The app wasn't working for us so we asked them to make dinner reservations at the on site restaurants. Thank you, ladies. Eat at the restaurants and avoid the buffet! The resort itself is dated but comfortable. Walking around and learning where everything is easy. Our room was near the ocean, pools, buffet, sports bar and tram, everything needed was accessible. Beach bar closes at 6pm. Don't understand the negative reviews about having to walk as things are a little spaced out. Unless there is a medical reason or age, just take a leisurely walk and burn some calories. STAFF: check in/out, bellboys, maids & drivers were friendly and ready to help. The only real negative was the shower: no hot water and low water pressure. We adjusted and took quick, lukewarm showers. We let staff know but it didn't bother us. INCEDENTALS: bring small bills, $1's ,$5's, 10's for tipping as it's is customary. Use the resort transport company Seek and Go for airport transfers. Just email the resort a few days ahead with air info and they arrange it for you. The reps wear green polo shirts and speak English. Don't use airport taxis. A half mile walk from the resort there is a group of shops/pharmacy for snacks, water, medicine, souvenirs and currency exchange. If needed get a taxi to/from Walmart, the drivers will wait for you. Pina Coladas & Margaritas on the beach? Yes please!! It's a slow pace, laid back vibe so enjoy it.
於 2026 年 4 月住了 5 晚

6/10 一般

julian

親子同遊
讚好：整潔度和住宿狀況
The property was a bit below average. Nice landscape. Clean room and public areas. However all the amenities inside room or outside are outdated. Staff are not consistent. Some are nice anh helpful. Some are not. Nightly entertainment programs were okay nothing special. Beach area is the only thing that stood out. Easy access, breezy and nice ocean view. Foods are below average. We tried all the restaurants that require reservations. French restaurant was nicely decorated but service was very slow. Foods are average. Italian restaurant got a 3 star out of 5 since some dishes were good (however no AC). El Gaucho got high mark with above average food quality. We ate breakfast there everyday and it was quite good. The Cupcake cafe drinks and pastries were substandard. We tried different pastries and they were all bland. no flavor at all even as simple as croissants. The property lacks of daily activities for young folks. For the prices paid we think it was just okay. We probably will stay somewhere next time. However one thing specifically stood out during our stay. They have a service called Guest Experience where some team members were dedicated to check on guests to assist whatever needed. Our lady (Mayar?) helped us with diner reservations and luggage transfer on check out. They were wonderful and friendly. They made our stay much more comfortable and were willing to change rooms when their elevators broke down for several days
於 2026 年 4 月住了 5 晚

8/10 不錯

LEHA (Irvine)

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Clean room, filtered water was provided in the room by the 5 gallons jug. Room is very spacey but could use some updates. Beds are very comfortable
於 2026 年 4 月住了 7 晚

10/10 優異

Kimberly Kathleen

親子同遊, 伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Large resort lots of space for many people. Plenty of variety of pools to not feel crammed in.
於 2026 年 4 月住了 7 晚

6/10 一般

Zahida (New Hyde Park)

多人同遊
The staff in this report are very nice and helpful. The facilities in some areas are very modern and nice especially adult section. However the complex is very spread out and if you're in the family area, rooms are a bit dated. There is a long walk to the main pool and beach, main buffet area. (The smaller 'local' pools did not have an atmosphere). Be prepared as the shuttle cart is not always around and available. It's not very accessible for people in wheelchairs or buggy as elevators were not working. If these are fixed, and people this would be helpful. Overall the resort is nice and friendly staff but just the design/location is not ideal.
於 2026 年 4 月住了 7 晚

10/10 優異

Anastasiya

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
From arrival to departure, everything was handled with so much care, professionalism, and positive energy. A huge thank you to Melisa, Zyanya, Majo, and Mar - you girls are truly incredible. Each of you brought something special, and it honestly made the whole experience feel so welcoming and effortless. You can tell there’s real passion behind what you do, and it doesn’t go unnoticed. We felt supported, taken care of, and genuinely appreciated every step of the way. It’s rare to come across a team that works so well together while also making every client feel seen and valued. Highly recommend to anyone looking for not just great service, but an amazing experience overall. Thank you again, you guys are the best! 💛
於 2026 年 4 月住了 7 晚

8/10 不錯

Mary Christine

親子同遊
讚好：職員與服務和住宿狀況
We stayed in the family suite, pool view. Room was clean— had no issues. Staffs — very friendly and nice Pools — I’m not sure how often they clean/filter it. Found it dirty throughout the day. Always showered after, so had no problem.
於 2026 年 4 月住了 7 晚

8/10 不錯

Jeffrey

讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was good except , we got tired of the sales staff being so pushy about by the time share. My wife and I just wanted a vacation!!
於 2026 年 4 月住了 7 晚

10/10 優異

Sergio Adan Franco

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We have traveled for 20 years vacation in all Rivera Maya areas fancy hotels, the attention to customer service we received impacted our stayed here it will be considered the best vacation. Especial thank you to Melissa from guest services marjo, and also Jim and Isaac at thr French made it incredible,y muchos , much more people Beto at luggages , William taxi , fantastic food impressive how clean fresh the buffet the gourmet restaurant. We have traveled plenty to know how food and service can be . We will let everybody know how wonderful it was .
於 2026 年 4 月住了 6 晚

10/10 優異

Jennifer

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Sandos Playacar completely exceeded our expectations for our first family vacation, and so much of that is thanks to the Expedia team on-site, especially Maria. From helping us secure restaurant reservations to coordinating our checkout seamlessly and even sending a surprise to our room, they went above and beyond in ways that made us feel truly taken care of. That kind of service is rare and didn't go unnoticed. The whole Sandos staff was friendly and helpful. The resort itself is stunning. With so many pool options, there's something for everyone, and we never felt crowded or like we were fighting for space. One of our favorite unexpected touches was the walk from our room to the beach. Yes, it's a long walk, but it's lined with animals that made every trip feel like a little adventure. Our family looked forward to it every time. Our room was ground level and pool facing which we really enjoyed. One heads-up for families with younger kids: the arcade has a minimum age of 10, which wasn't obvious from the photos. Our son was a bit disappointed when he found out, so it's worth knowing ahead of time so you can set expectations before you arrive. Overall, Sandos Playacar is a beautiful, well-run resort with heart. If you're considering it for a family trip, we'd say go for it without hesitation. We can't wait to come back.
於 2026 年 4 月住了 5 晚

10/10 優異

Katlyn (Calgary)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I had a great room in the adults only section and loved it! The resort seems huge so there is a lot of walking but the adults section was pretty central. I do wish that adults only pool had the swim up bar and music playing like the family pool. Resort was clean and the staff was friendly. I did arrive to the resort pretty late and the restaurants were all closed. I ordered room service and it took probably 10-15 minutes to get through. Once finally ordered, I believe my food took 45 mins to arrive. I hit the buffet and the taco place for meals and loved everything!
於 2026 年 4 月住了 4 晚

10/10 優異

Zoë

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very family oriented, we had a wonderful stay.
於 2026 年 4 月住了 7 晚

10/10 優異

Marie-Eve

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff is very friendly and helpful. We really enjoyed the big shady area (palm trees)at the beach. The buffet is huge and the food is really good. The “coffee shop” has good iced coffees. The Italian and the Indian restaurants are delicious!! We loved that the resort was covered with beautiful trees and bushes. Great resort!!!!!
於 2026 年 4 月住了 7 晚

10/10 優異

Shelly

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
First time staying at Sandos Playacar, definitely would come back. Resort was beautiful, beach was great. The girls at the Guest Experience (especially Zyanya) were amazing. They helped us book all dinner reservations while we waited for room to be ready. Also helped us to upgrade our room from a Family Junior Suite to an Adults Only Select room as these were closer to the beach and adult pool. The food was delicious, definitely recommend El Gaucho Steakhouse
於 2026 年 4 月住了 5 晚

10/10 優異

Allison

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Exceeded my expectations! So accommodating and everything was perfect! Food was delicious!
於 2026 年 4 月住了 7 晚

10/10 優異

Jerrica Rose Marie

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Where to start? Sandos was EXCEPTIONAL! Our stay at this resort was nothing short of phenomenal. We visited to celebrate my husband’s 40th birthday and brought along a group of 17 friends and family—and somehow, every single detail for every single person was absolutely perfect. The resort itself is stunning, with gorgeous beachy vibes and beautifully maintained grounds that instantly put you in vacation mode. There are multiple pools to choose from, each with its own atmosphere, and the drinks were consistently fantastic. The food truly exceeded expectations—delicious across the board, with so much variety that everyone in our group found something they loved at every meal. One of the most unique and charming touches was the animals on the property—they were adorable and added such a fun, memorable element to the experience. What truly made our trip unforgettable, though, was the staff. Melisa, Zyanya, Mar, and Maria went above and beyond in every way imaginable. They anticipated our needs, checked in on us constantly, and even took the time to text us to help coordinate dinner reservations for our large group. Their warmth, attentiveness, and genuine care made us feel incredibly special. Thank you all again!! I can’t overstate how amazing this trip was. Every single person in our group left raving about the experience. If you’re considering this resort just GO! You will not regret it.
於 2026 年 3 月住了 7 晚

10/10 優異

Ciaran

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Where to start?! Sandos was EXCEPTIONAL. Our stay at this resort was nothing short of phenomenal. We visited to celebrate my husband’s 40th birthday and brought along a group of 17 friends and family—and somehow, every single detail for every single person was absolutely perfect. The resort itself is stunning, with gorgeous beachy vibes and beautifully maintained grounds that instantly put you in vacation mode. There are multiple pools to choose from, each with its own atmosphere, and the drinks were consistently fantastic. The food truly exceeded expectations—delicious across the board, with so much variety that everyone in our group found something they loved at every meal. One of the most unique and charming touches was the animals on the property—they were adorable and added such a fun, memorable element to the experience. What truly made our trip unforgettable, though, was the staff. Melisa, Zyanya, Mar, and Maria went above and beyond in every way imaginable. They anticipated our needs, checked in on us constantly, and even took the time to text us to help coordinate dinner reservations for our large group. Their warmth, attentiveness, and genuine care made us feel incredibly special. A massive shout out to them!!! I can’t overstate how amazing this trip was. Every single person in our group left raving about the experience. If you’re considering this resort just GO! You will not regret it.
於 2026 年 3 月住了 7 晚

10/10 優異

Evelyn

於 2026 年 4 月住了 7 晚

6/10 一般

Juan

讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
Property is old and inside the rooms is not well care switches wifi shower are in rough shape, activities need to be more focused on the mexican traditions more cultural music Corridos mariachis and all that type of shows to entertain the guest. Staff is very attentive and cooperative
於 2026 年 4 月住了 4 晚

6/10 一般

juan

家人同遊
讚好：職員與服務
不滿：住宿狀況
Low maintenance rooms Moldy and scratched all over
Bathroom shower glass mold
Cracks on top of bar
Caulking mold on bathroom shower
於 2026 年 4 月住了 4 晚

6/10 一般

ANDREA (New Hyde Park)

讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
May elevators didn’t work , some of them work but the bottom of the 2nd floor didn’t work so I couldn’t take the elevator. The property is big and it’s a lot of walking , something’s the trolly is full so you still have to walk . The beach have a lot of seaweed , the first day the seaweed was all over the water , then the next day was in the sand and bugs were flying around . It’s very sad
於 2026 年 4 月住了 7 晚

8/10 不錯

Douglas William

讚好：整潔度和職員與服務
於 2026 年 3 月住了 8 晚