格蘭塞倫尼斯瑪雅河度假村及 SPA - 全包式是否設有泳池？

是，此住宿設有3 個室外泳池及兒童泳池。

入住格蘭塞倫尼斯瑪雅河度假村及 SPA - 全包式需要多少錢？

截至 2025 年 10 月 28 日，2 位成人於 2025 年 10 月 31 日入住格蘭塞倫尼斯瑪雅河度假村及 SPA - 全包式 1 晚的價格低至 HK$2,167.49，未連稅及其他費用。價格為過去 24 小時內搜尋未來 30 日住宿的每晚最低房價，可能隨時變動。請選擇日期以查看最準確的價格。

格蘭塞倫尼斯瑪雅河度假村及 SPA - 全包式是否寵物友善住宿？

否，此住宿僅接待輔助動物。

格蘭塞倫尼斯瑪雅河度假村及 SPA - 全包式的泊車位收費多少？

此住宿提供免費自助泊車服務。

格蘭塞倫尼斯瑪雅河度假村及 SPA - 全包式的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：任何時間。

格蘭塞倫尼斯瑪雅河度假村及 SPA - 全包式的退房時間是？

退房時間為 12:00。此住宿有提供延遲退房服務，費用為 USD15 (視乎客房供應情況而定)。

格蘭塞倫尼斯瑪雅河度假村及 SPA - 全包式是否提供全包式禮遇？

是，此為全包式住宿。活動包括浮潛、橡皮艇、單車等。

格蘭塞倫尼斯瑪雅河度假村及 SPA - 全包式位於哪裡？

此海濱住宿位於艾庫瑪爾，距離Akumal沙灘 4.5 公里，而且距離西普哈海灘和藍色天坑不到 10 公里。半月灣和瀉湖公園亦位於 15 公里內。

格蘭塞倫尼斯瑪雅河度假村及 SPA - 全包式艾庫瑪爾區

Q: 格蘭塞倫尼斯瑪雅河度假村及 SPA - 全包式是否寵物友善住宿？

否，此住宿僅接待輔助動物。

Q: 格蘭塞倫尼斯瑪雅河度假村及 SPA - 全包式的泊車位收費多少？

此住宿提供免費自助泊車服務。

6/10 一般

Carlos E (Clifton)

家人同遊

2025 年 10 月 26 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

於 2025 年 10 月住了 8 晚

6/10 一般

Carlos E. (Clifton)

家人同遊

2025 年 10 月 26 日

讚好：整潔度、職員與服務和住宿狀況

My opinion that place can not be 5 start should be 4

於 2025 年 10 月住了 3 晚

8/10 不錯

Andres Rafael Castro (Henderson)

家人同遊, 伴侶同遊, 多人同遊

2025 年 10 月 20 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Great staff, wish they played more Latin music and kept the waters stocked in the room but other than that had a blast.

於 2025 年 10 月住了 6 晚

10/10 優異

Kerstin (Prospect Heights)

伴侶同遊

2025 年 10 月 19 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Great Hotel - Great Service- Very Clean Hote- Good assortment of breakfast - Fresh - Room Very Clean - The Staff was Amazing - very warm and friendly - Beautiful resort with many options

於 2025 年 10 月住了 7 晚

10/10 優異

Lizett

家人同遊, 親子同遊

2025 年 10 月 18 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

I loved my stay at serinis !!! Definitely worth it go once and will definitely go again! Juan from guest service was nice and made my days at the resort easier!

於 2025 年 10 月住了 4 晚

10/10 優異

Minh

伴侶同遊

2025 年 10 月 17 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Great features : beautiful pools, lazy river, coffee shops, good food, friendly stafff.

於 2025 年 10 月住了 10 晚

10/10 優異

Joseph Robert

家人同遊, 伴侶同遊, 多人同遊

2025 年 10 月 12 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Edgar manager on duty was absolutely the best. He made sure our family was very comfortable and happy. He never disappoints thats the reason why we continue to come back and we make sure to tell our friends and family about this resort. Diana supervisor at the front desk made our check in very smooth. Walking into the resort after a long flight its always a pleasure to receive a warm welcome and thats what she and her staff jesus, Fernando, and i can not forget Erik Medina from guest services. He was amazing, always very attentive to our needs. David Baak from the buffet is the most caring and sweet young man we always look forward to seeing him. Cecilio from the sports center was amazing. He took us out on a bike tour around the property which was fun and informative after we did archery with him which was so much fun. Honestly there was no need to leave the resort. Leydi and lucia the two young ladies from the pool area including the rest of the pool staff were great. Bartenders at both pools were very hands on and friendly. Gigi,Eric and of course Bacon were absolutely the best. From volleyball ,exercise and playing bingo on raining days in the lobby they made sure we were never bored. The whole staff at this amazing resort from house keeping to concierge were amazing. My family and friends will definitely be back.

於 2025 年 10 月住了 7 晚

10/10 優異

Joseph Michael

2025 年 10 月 12 日

讚好：整潔度、職員與服務和住宿狀況

The room was amazing, clean and stocked with coffee ,beer and water soda cant wait to go back

於 2025 年 10 月住了 7 晚

10/10 優異

Shaquille

家人同遊, 親子同遊, 伴侶同遊

2025 年 10 月 11 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Had fun with my fiancé and 2-year-old. Enjoyed my stay. Many shows and all kinds of great drinks and activities to do. Also a lot of food options.

於 2025 年 10 月住了 7 晚

10/10 優異

Korbin

伴侶同遊

2025 年 10 月 10 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Very good food and friendly staff always making sure you are getting what you need for a nice vacation

於 2025 年 10 月住了 5 晚

10/10 優異

Marc

伴侶同遊

2025 年 10 月 10 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Amazing resort, 10/10! It was so great that we extended our stay. The food and drinks were wonderful, room was nice, and how can you have a bad day in a lazy river? Juan with guest services made the trip, he was extremely attentive and booked all our dinner reservations for us. He checked in with us daily and was always there to answer our questions. We will be back!

於 2025 年 10 月住了 5 晚

10/10 優異

Kaitlyn

伴侶同遊

2025 年 10 月 5 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

This was my boyfriend and I’s first time in Mexico and we couldn’t recommend Grand Sirenis enough. Our room (ocean view) and the resort, were always clean. The spa was lovely (we actually got a free 1hr hydrotherapy session from booking with Expedia, which was so relaxing) and, the food and restaurants were great (our favourites were Pueblito Lindo, Butchers and Oishii Teppanyaki). The staff were extremely welcoming, kind, informative and helpful. They were always checking in on us about our room, how our stay was and if we’ve booked any restaurants or have done any excursions. A few main people we would like to give a special shout out to is Edgar, Erik, Omar and our waiter from The Park buffet, Marcelino. We wanted to thank them and all the staff for making our experience so incredibly special and memorable. We hope to be back in the future!

於 2025 年 9 月住了 7 晚

10/10 優異

Marco

家人同遊

2025 年 10 月 3 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

My family absolutely adored the staff and service. Everyone was super attentive to our needs. Daggo and Eric Medina always gave us options and recommendations to the different services. Helped with our reservations and checked up on us. Thank you.

於 2025 年 9 月住了 4 晚

10/10 優異

LaToya

伴侶同遊

2025 年 9 月 28 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Didn't use the spa

於 2025 年 9 月住了 6 晚

6/10 一般

Jennifer Ashley

多人同遊

2025 年 9 月 26 日

讚好：職員與服務

N/a

於 2025 年 9 月住了 3 晚

4/10 欠佳

Cedma

2025 年 9 月 25 日

不滿：整潔度和職員與服務

No respetaron mi reserva , me hospedaron en otra habitación , y la habitación estaba sucia con una cucaracha de bienvenida , después hicieron lo posible por compensar tanto enredo , lo cual quiero agradecer al personal

於 2025 年 7 月住了 9 晚

6/10 一般

Shaquita

2025 年 9 月 23 日

讚好：職員與服務和住宿狀況

Clean room nice prices for spa would have loved to swim with the dolphins I’ll do that next time concierge on arrival was a little rude I wouldn’t stay here again because it’s rather far from Tulum taxis where $160 round trip USD Indrive app is a better option but this resort is to far to catch a cheap ride shuttle was $87 which I think should be included.. OVERALL I GIVE IT A 4 Star

於 2025 年 9 月住了 4 晚

10/10 優異

Melvin

伴侶同遊

2025 年 9 月 22 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Service was excellent.

於 2025 年 9 月住了 6 晚

10/10 優異

Hristo

2025 年 9 月 20 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Edgar and his team took great care of us. The room was fabulous and had a wonderful jacuzzi. The staff was kind and catered to our every need. The spa was wonderful, an experience to remember. Dolphins were a wonderful attraction. Snorkeling is a must. Restaurants were great, Carnal was our favorite. Buffet was up to par every single time. We hope to be back soon!

於 2025 年 9 月住了 6 晚

10/10 優異

Marius

2025 年 9 月 20 日

讚好：整潔度、職員與服務和住宿狀況

Everything was great!

於 2025 年 8 月住了 10 晚

10/10 優異

Molly Janice (Paradise)

伴侶同遊

2025 年 9 月 19 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

We have enjoyed the Grand Sirenis 6 times. The updated lobbies,dining halls & especially coffee shops were amazing. We spent a lot of evenings enjoying a game in the coffee shop. The staff are always very friendly and eager to help. Adan in guest services went above and beyond to make sure our stay was comfortable and that we got into the a la cartes of our choosing. He was very quick to respond and very friendly. There were some things that I would suggest and would love to see changed 1: All new lounge chairs for quiet pool and for the beach 2: I was disappointed to see that the spot in the center of the lazy pool was no longer. I always enjoyed painting my own piece of pottery to take home. 3. There were parts of the resort that could use some cleaning attention for example under the stairs crossing over the quiet pool, cans that were there the full duartion of our trip. 4. I noticed that they pressure washed the main pool area every evening but it didn’t seem the quiet pool got cleaned. 5. Monkey poo on lounge chairs that was there for a few days while we were there and staff sweeping around the area but not cleaning the chairs. 6. Maybe suggest quiet hours in the restaurants, I found the music to be too loud at times and somebody with sensory overload it was too much at times. Overall we still enjoy the Grand Sirenis very much and we also enjoyed some time at the Spa

於 2025 年 9 月住了 10 晚

10/10 優異

Carlos (Mérida)

伴侶同遊

2025 年 9 月 16 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Excelente lugar para pasarla en familia todo el personal muy educado y amable, los concierge son excelentes una disculpa por no recordar los nombres pero mis felicitaciones por su amabilidad a los cantineros a los meseros y en general a todos agradecido una muy grata experiencia

於 2025 年 9 月住了 2 晚

10/10 優異

Julie (Fort Collins)

伴侶同遊

2025 年 9 月 16 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The property was wonderful. We upgraded to an ocean view room - well worth it. Food was amazing. So many restaurants to choose from plus the buffet. Employees are so friendly and helpful. The beach was quiet and they kept the sea weed under control. We’ve visited Grand Sirenis several times and will go again! My ONLY complaint is the push for membership. We made it clear that we did not want a membership and were still almost stalked by “member services” They were friendly about it and we just had to give a hard NO everytime

於 2025 年 9 月住了 6 晚

10/10 優異

Benjamin

2025 年 9 月 16 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Very nice staff at this resort. This is our second time here, and the staff are always friendly and go above and beyond to make your stay amazing. Our concierge team, Fernando, Dario, and Yessica , and also Omar, were very helpful and accommodating to our wants/needs/concerns. Food was great, coffee shops were a hit with us, and we loved the ice cream shop and tasty crepes. We had a great 4 day vacay!!❤️

於 2025 年 9 月住了 4 晚

8/10 不錯

Kym

伴侶同遊

2025 年 9 月 13 日

讚好：整潔度和住宿狀況

Housekeeping was great. Trying to get a dinner reservation was VERY challenging and the concierge staff were no help but the guest services were marginally helpful. The people who service the mini bars, coffee and waters took 4 days (out of 6) to finally get it right and supply us with enough water and coffee. Recommend to family/friends??? Maybe

於 2025 年 9 月住了 7 晚

格蘭塞倫尼斯瑪雅河度假村及 SPA - 全包式

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

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格蘭塞倫尼斯瑪雅河度假村及 SPA - 全包式

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