服務式住宅

墨西哥埃爾多拉多皇家全包成人度假村

5.0 星級住宿

El Dorado Royale, All & More Inclusive Adults Only

選擇日期查看價格

評價

8.6 分,滿分 10 分,
優異

人氣設施服務

  • 泳池
  • 全包
  • 免費機場接駁車
  • 包車位
  • 免費 Wi-Fi
  • 餐廳
現價 HK$3,639
合共 HK$4,429
連稅及其他費用
3 月 21 日 - 3 月 22 日

查看 VIP Access 禮遇

會員尊享更多禮遇

  • 銀會員或更高等級會員預訂指定 VIP Access 住宿可享至少 85 折優惠
  • 體驗頂級品質和卓越服務
  • 尊享指定住宿的入住禮遇,並於供應情況許可下免費升級客房、提前入住及延遲退房

客房選擇

可用嘅客房篩選條件
正在顯示 13 種房型 (共 13 種)

奢華套房 (Junior - More Inclusive)

特色

空調
迷你吧贈品
智能電視
遮光布/窗簾
獨立睡房
獨立浴缸及淋浴間
風筒
私人浴室
  • 園景
  • 599 平方呎
  • 1 間睡房
  • 可容納 3 人 (按實質預訂人數入住)
  • 1 張特大雙人床

BEACH FRONT JUNIOR SUITE

特色

空調
迷你吧贈品
智能電視
遮光布/窗簾
私人浴室
浴袍
按摩浴缸
按摩花灑
  • 海灘景
  • 590 平方呎
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

SWIM UP JUNIOR SUITE

特色

空調
迷你吧贈品
智能電視
遮光布/窗簾
獨立睡房
私人浴室
浴袍
按摩浴缸
  • 灣景
  • 590 平方呎
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床或 2 張加大雙人床

BEACH FRONT SWIM UP JUNIOR SUITE

特色

空調
迷你吧贈品
智能電視
遮光布/窗簾
獨立睡房
私人浴室
浴袍
按摩浴缸
  • 灣景
  • 590 平方呎
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

PREMIER SWIM UP JUNIOR SUITE

特色

空調
迷你吧贈品
智能電視
遮光布/窗簾
獨立睡房
私人浴室
浴袍
按摩浴缸
  • 園景
  • 590 平方呎
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

PREMIER LUXURY JUNIOR SUITE

特色

空調
迷你吧贈品
智能電視
遮光布/窗簾
獨立睡房
私人浴室
浴袍
按摩浴缸
  • 園景
  • 599 平方呎
  • 1 間睡房
  • 可容納 3 人 (按實質預訂人數入住)
  • 1 張特大雙人床

PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

特色

空調
迷你吧贈品
智能電視
遮光布/窗簾
獨立睡房
私人浴室
浴袍
按摩浴缸
  • 海洋景
  • 599 平方呎
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

PREMIER BEACHFRONT JUNIOR SUITE

特色

空調
迷你吧贈品
智能電視
遮光布/窗簾
獨立睡房
私人浴室
浴袍
按摩浴缸
  • 海洋景
  • 599 平方呎
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

皇室套房

特色

空調
迷你吧贈品
智能電視
遮光布/窗簾
獨立睡房
獨立浴缸及淋浴間
風筒
私人浴室
  • 園景
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張標準雙人床

Suite Junior

  • 613 平方呎
  • 可容納 3 人 (按實質預訂人數入住)

Double Suite with Garden View

  • 園景
  • 592 平方呎
  • 可容納 2 人 (按實質預訂人數入住)

Suite Premium

  • 592 平方呎
  • 可容納 2 人 (按實質預訂人數入住)

Suite Luxury

  • 592 平方呎
  • 可容納 3 人 (按實質預訂人數入住)

其他推薦

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關於鄰近區域

卡曼海灘的墨西哥埃爾多拉多皇家全包成人度假村 位於位於私人海灘位置。如果想盡賞此區的自然風光,可以探索特雷斯里奧斯生態公園及莫雷洛斯海灘;而自問好動的你,一定要到訪艾爾卡馬隆瑪雅河高爾夫球場。瑪羅瑪海灘及培亞卡爾高爾夫俱樂部是旅客推介的另外兩個好去處。滑浪風帆及釣魚等節目正好讓你探索鄰近水域,而你亦可在附近投入騎馬活動,追尋刺激!瀏覽我們的卡曼海灘旅遊指南
查看更多卡曼海灘服務式住宅
地圖
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710

附近景點

  • Come this way :)
    天堂海灘
    12 分鐘車程 - 5.3 公里
  • 瑪羅瑪海灘
    瑪羅瑪海灘
    20 分鐘車程 - 10.2 公里
  • 太陽馬戲團精品店在維丹塔里維埃拉瑪雅
    9 分鐘車程 - 5.0 公里
  • 帕萊索海灘高爾夫球俱樂部
    9 分鐘車程 - 5.3 公里
  • 尼克勞斯設計高爾夫球場
    11 分鐘車程 - 4.6 公里

交通資料

  • 坎昆國際機場 (CUN):31 分鐘車程

餐廳

  • El Mar Y Tierra
    7 分鐘車程
  • Don Miquel
    10 分鐘車程
  • La Hacienda
    8 分鐘車程
  • El Cocotal
    2 分鐘路程
  • Guacamaya Bar
    6 分鐘路程

住宿資料

墨西哥埃爾多拉多皇家全包成人度假村

於墨西哥埃爾多拉多皇家全包成人度假村 的私人白沙灘享受時光,或享用全方位 SPA 服務放鬆身心。此服務式住宅設有 12 間餐廳。 每間公寓設有按摩浴缸,並提供免費 Wi-Fi及迷你吧贈品。客房設有浴袍和拖鞋,以及客房送餐服務和智能電視。
墨西哥埃爾多拉多皇家全包成人度假村 提供 476 間冷氣客房,設有迷你吧贈品和浴袍。房內裝有 30 吋智能電視,提供有線頻道電視頻道。浴室提供附有按摩浴缸的獨立浴缸及淋浴設備、水力按摩花灑、拖鞋及風筒。

旅客可使用免費無線上網設施瀏覽網頁 (速度:25 Mbps 或以上)。商務設施包括書桌、 書桌座椅及電話。住宿提供客房清潔服務 (每日)。

住宿設有 6 個室外泳池、私人海灘及健身設施。

住客可於店內或住宿附近進行下列娛樂消閒活動,但可能需要另付費用。

住客可於此服務式住宅的Náay Spa盡情享受全方位 SPA 服務。服務項目包括深層組織按摩、體膜護理、身體磨砂及身體療程。SPA 設有桑拿、熱水浴缸及蒸氣室。住宿提供各式護理療程,其中包括芳香療法及阿育吠陀療法。SPA 天天開放。

全包住宿詳情

此服務式住宅是全方位服務住宿。房價已包括店內的餐飲 (可能設某些限制)。

食品及飲品

包自助餐及單點菜餚、小食及飲品
於指定時間提供客房送餐服務
房內迷你吧 (包所有飲品)
夥伴住宿提供的正餐和飲品

陸上活動

排球

娛樂

店內娛樂及活動
可進入店內夜店

獎項及聯盟

住宿通過環保認證
此住宿已參加EarthCheck,該計劃旨在衡量住宿對下列一個或多個方面的貢獻:環保、社區、文化遺產、本地經濟。

類似住宿

住宿設施服務

海灘

  • 位處私人白沙灘

泳池/SPA

  • 1 個浴缸
  • 6 個室外泳池
  • 全方位 SPA
  • 身體磨砂
  • 泳池太陽傘
  • 泳池躺椅
  • 芳香療法
  • 阿育吠陀療法
  • 美甲/護足
  • 桑拿
  • 深層組織按摩
  • 蒸氣室
  • 體膜護理

網絡

  • 公寓提供:免費 Wi-Fi
  • 部分公用地方提供:免費 Wi-Fi

泊車及交通

  • 按要求提供 24 小時免費來回機場接駁車服務
  • 不須乘車
  • 店內設有免費安全無蓋自助車位
  • 店內設有免費安全無蓋代客泊車
  • 附設代客及自助泊車,車位有限

店內餐廳

  • D´ITALIA VILLAS
  • FUENTES
  • KAMPAI
  • KICK
  • LA CANTINA BAR

餐飲

  • 1 間池中酒吧
  • 12 間餐廳
  • 2 間池畔酒吧
  • 2 間海灘酒吧
  • 9 間酒吧/酒廊
  • 有限客房送餐服務
  • 免費迷你吧

睡房

  • 提供床單

浴室

  • 1 個私人浴室
  • 拖鞋
  • 肥皂
  • 按摩花灑
  • 按摩浴缸
  • 洗頭水
  • 風筒
  • 浴袍
  • 廁紙
  • 提供毛巾
  • 獨立浴缸及淋浴間

起居空間

  • 紗窗

娛樂

  • 附有線頻道的 30 吋智能電視

戶外區域

  • 戶外傢具
  • 花園
  • 露台

洗衣設備

  • 洗衣設施

工作空間

  • 手提電腦工作空間
  • 電腦椅

舒適

  • 空調

寵物

  • 只可攜帶輔助動物 (不可攜帶寵物)

合適程度/無障礙設施

  • 公共區域鋪設磁磚地板
  • 客房鋪設磁磚地板
  • 客房鋪設薄身地毯
  • 無升降機
  • 指定吸煙區 (違者罰款)

服務及便利設施

  • 24 小時接待處
  • 本地地圖
  • 自動櫃員機
  • 每日清潔服務
  • 流動房卡
  • 萬能插蘇
  • 電話
  • 遮光布簾
  • 餐廳餐飲指南

休閒活動

  • 健身室
  • 排球
  • 附近可玩滑浪風帆
  • 附近可釣魚
  • 附近可騎馬

安全設施

  • 未知是否有一氧化碳檢測器 (屋主並未表明住宿是否有一氧化碳檢測器;請考慮帶備可攜式檢測器)
  • 未知是否有煙霧探測器 (屋主並未表明住宿是否有煙霧探測器)

一般資訊

  • 476 個單位
  • 地中海建築
  • 花園
  • 宴會廳

政策

入住

入住時段開始時間:15:00;入住時段結束時間:00:00
提早登記入住服務按供應情況提供
提早入住需額外付費
最低登記入住年齡 - 18 歲

退房

於 11:00 前退房
延遲退房服務按供應情況提供
延遲退房需額外付費
特快退房

特別入住指示

此住宿提供機場接送服務,如有需要,請於抵達前 72 小時透過預訂確認的資料聯絡住宿以作安排。
住宿前台職員將親自迎接旅客到埗
此住宿於服務時段過後不辦理登記入住手續
由住宿提供的資訊可能會使用自動翻譯工具翻譯。

如何進入住宿

接待處有人當值

寵物

不可攜帶寵物 (輔助動物除外;豁免收費)

小童與加床

此成人住宿恕不允許 18 歲以下兒童入住;歡迎所有 18 歲以上旅客
不提供嬰兒床

重要資訊

可選額外設施服務費用

  • 提早入住需額外付費 (視乎供應情況而定)
  • 延遲退房需額外付費 (視乎供應情況而定)

住宿可能尚有其他額外收費。上述收費及按金不包括稅項,金額亦可能會有所變動。

注意事項

如有額外房客入住,住宿會依照其規定收費。
住客登記入住時或須出示由政府簽發附有相片的證件,以及提供信用卡、扣帳卡或繳交按金以備雜費之用。
住宿無法保證一定能滿足住客的特別要求,須視乎住客登記入住時的供應狀況,住宿亦可能會加收費用。
屋主未有說明住宿是否設置一氧化碳探測器。請考慮為這段行程自備攜帶式探測器
屋主未有說明住宿是否設置煙霧探測器
此住宿的戶外空間 (例如露台、庭院、陽台) 未必適合兒童。如有疑慮,建議你在抵達前聯絡住宿,確認對方是否能為你安排合適的客房。
住宿登記編號 02451323

其他須知

此住宿不設電梯
住宿只招待成年人士,未滿 18 歲之旅客恕不招待
旅客不須乘車往返此住宿

住宿又稱為

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

常見問題

墨西哥埃爾多拉多皇家全包成人度假村 是否設有泳池?

是,此住宿設有6 個室外泳池。

入住墨西哥埃爾多拉多皇家全包成人度假村 需要多少錢?

截至 2026 年 2 月 22 日,2 位成人於 2026 年 3 月 21 日入住墨西哥埃爾多拉多皇家全包成人度假村 1 晚的價格低至 HK$3,638.56,未連稅及其他費用。價格為過去 24 小時內搜尋未來 30 日住宿的每晚最低房價,可能隨時變動。請選擇日期以查看最準確的價格。

墨西哥埃爾多拉多皇家全包成人度假村 是否寵物友善住宿?

否,此住宿僅接待輔助動物。

墨西哥埃爾多拉多皇家全包成人度假村 的泊車位收費多少?

此住宿提供免費自助泊車及免費代客泊車服務。

墨西哥埃爾多拉多皇家全包成人度假村 的登記入住時間是?

登記入住開始時間:15:00;登記入住結束時間:00:00。此住宿有提供提前入住服務,並酌量收費 (視乎客房供應情況而定)。營業時段以外恕不提供登記入住服務。

墨西哥埃爾多拉多皇家全包成人度假村 的退房時間是?

退房時間為 11:00。此住宿有提供延遲退房服務 (視乎客房供應情況而定)。

墨西哥埃爾多拉多皇家全包成人度假村 是否有提供接駁車服務前往機場?

是,免費機場接駁車有提供服務 (按要求提供)。

墨西哥埃爾多拉多皇家全包成人度假村 是否提供全包式禮遇?

是,此為全包式住宿。活動包括排球等。

墨西哥埃爾多拉多皇家全包成人度假村 位於哪裡?

此海濱服務式住宅位於卡曼海灘,距離瑪羅瑪海灘 9.4 公里,而且距離培亞卡爾高爾夫俱樂部 27.1 公里。

評價

墨西哥埃爾多拉多皇家全包成人度假村 的評價

8.6

優異

9.2

整潔度

8.8

設施服務

9.0

住宿狀況
10 分評分,優異;582 則評價中有 349 則
8 分評分,不錯;582 則評價中有 122 則
6 分評分,一般;582 則評價中有 67 則
4 分評分,欠佳;582 則評價中有 22 則
2 分評分,很差;582 則評價中有 22 則

評價

10/10 優異

Xin

多人同遊
讚好:整潔度、設施服務和住宿狀況
Good service
於 2025 年 5 月住了 1 晚

10/10 優異

Kierre

多人同遊
讚好:整潔度、設施服務和住宿狀況
Love, love, love El Dorado. My best friend and I spent 5 days being pampered and waited on. The room seemed slightly outdated but we still loved it. Very clean. Stocked minibar. Wonderful staff.
於 2026 年 2 月住了 5 晚

10/10 優異

Michele

家人同遊
讚好:整潔度和住宿狀況
The newly renovated rooms are beautiful. The staff, as always, was great.
於 2025 年 12 月住了 6 晚

6/10 一般

Tanza

家人同遊
讚好:整潔度
不滿:設施服務和住宿狀況
There were some great things about the resort and some not so great. Our room was okay but not what you would expect for an upgraded suite. Bathroom tap was ready to fall off, furniture was dirty and rickety and the patio door lock broke when we closed the door. We complained about a really old mattress and they replaced it right away. The quiet pool wasn't in the best shape, missing tiles, dirty grout. Staff basically ignored the people around the quiet pool and we had to hunt down our own drinks. There are huge triangular wave breakers in the ocean that really detract from the view. We understood their purposes but it wasn't very attractive. We weren't aware that the resort was linked to the Casitas Royale and Generations. This needs to be communicated better on the Expedia site. This meant a lot of time spent waiting for golf carts to take you around. It was hard to get a dinner reservation because all guests from all 3 resorts were trying to get spots. We were eating at 9:00 pm some nights - not ideal. About 80% of the staff were awesome. You could tell the other 20% were fed up with the tourists and guests. Staff spent a fair bit of time trying to sell you on things. Spa, time share etc. Even as we were checking out, staff were trying to get us to put a deposit down to get a discount on our next stay. We were there to relax, not fight off salespeople. We've stayed at other, much better, all inclusive resorts in Mexico and we won't return to this one.
於 2026 年 2 月住了 7 晚

10/10 優異

Carter

讚好:整潔度、設施服務和住宿狀況
Everything was excellent! We will definitely be back!
於 2025 年 12 月住了 7 晚

6/10 一般

Christine

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
The staff were all.amazing. Friendly and helpful. Our room was okay. We stayed in a junior suite. Our toilet did not flush great but aside from that the.rooms were clean, i bit beat up when uou look closely. Beds and pillows were exceptionally comfortabe. There are no smack stations set up so if you are hungry you need to go to a restaurant to eat. You have to prebook all dinner reservations. When we arrived on Tuesday we could not book anything until the Friday as theu were full everywhere else. We had to go to the one buffet that you do not require reservations for. The food was subpar. On Sunday there was no shuttle running from 6-9when ppl were going to eat. There were elderly ppl and folks with crutches et. Walking 1.5 km to the restraunt and back. They need more evenig entertainment considering they are 25 minutes from any towns to.walk around.
於 2026 年 1 月住了 7 晚

6/10 一般

Yvonne (Winnipeg)

家人同遊, 多人同遊
讚好:整潔度
不滿:設施服務
The rooms are very clean, the staff are amazing the food was good. No beach due to massive concrete blocks making it un safe. If you want a pool chair you must be up by 6 am and go put your towel or something personal to keep it for when you are ready... Seriously 6:30 no chairs left. There's the Bali beds but $100usd per day. Poor signage very confusing to get around. Long lines to get into the restaurant, there's only 1 place to eat supper unless you are fortunate enough to get a reservation at one of their "supper spots" but all the best places that you want to try are booked unless you are there for 2 weeks if you go for 7 days half of them are booked before you get there. Won't go back.
於 2026 年 1 月住了 7 晚

10/10 優異

Catherine

於 2026 年 1 月住了 9 晚

8/10 不錯

lisa

伴侶同遊
讚好:整潔度和住宿狀況
Room was clean and staff was friendly
於 2025 年 12 月住了 4 晚

6/10 一般

Mary

伴侶同遊
讚好:整潔度和住宿狀況
The property was beautiful, but confusing to get around. Membership in their travel Program was their priority. We were only able to make dinner reservations for one of the five nights we were there. The more inclusive excursions were never offered and never explained.
於 2026 年 1 月住了 5 晚

6/10 一般

Alexis

讚好:整潔度和住宿狀況
不滿:設施服務
Staff were amazing. Food options were limited except for breakfast. We went to the sister resort for the steak house and it was awful. Beautiful view but not a lot of beach front. Nice and safe area.
於 2025 年 12 月住了 4 晚

10/10 優異

Marco Jerman

於 2026 年 1 月住了 4 晚

8/10 不錯

Tricia (Okotoks)

伴侶同遊, 多人同遊
讚好:整潔度、設施服務和住宿狀況
4.5 overall. We’ve stayed at several resorts in the area so we have a good idea of what we like. El Dorado is a large property (we like) and there’s lots of walking (we also like). We would have preferred if the shuttle services (golf carts) were on a more regular schedule. The pools are not heated, so if the weather isn’t great be prepared for some cold water plunges! The staff were all incredible, save for the one Lomas excursions employee who was not overly friendly. Our biggest “complaint” is the food options: if you don’t reserve your dinners on day 1, you’re likely not getting in to the restaurants. The buffets are not great so you want to make sure you get in to the restaurants. Our faves: Habb (absolutely amazing Indian food), Wine Kitchen, Santa Fe. The pizza place is great too. Ricon is great for breakfast, not for dinner. For a resort of this size, we found the food options to be limited, especially for middle of the day/lunch options. Room service was great (really good burgers!!) but took over an hour most days. Make sure to do the Maroma Beach/catamaran tour that is part of their “all inclusive”. Speaking of “all inclusive” - this would be our second “complaint” - they pass off extras like their eco farm tour, bike tour, and Maroma beach tour as part of their “extra inclusive” package but at many other resorts these things are automatically part of their package, if not more (water toys/excursions for example).
於 2026 年 1 月住了 9 晚

10/10 優異

Pavel (Praha)

讚好:整潔度和住宿狀況
Absulutely perfect services, very friendly stuff, great drinks, easy transport.
於 2026 年 1 月住了 8 晚

2/10 很差

Ryan

伴侶同遊
讚好:整潔度和住宿狀況
不滿:設施服務
I would not recommend this resort! We stayed for the week of New Years 2026. The Youtube reviews were wrong and maybe paid off. To start out positive; The property itself is beautiful and spread out with about a mile of walkable paths along the beach. Our room was great and clean, one of the best showers I have even had the pleasure of using in my life, house keeping did a great job. Now for the negative: Service was cold and robotic, solely reactive, it felt like we had to beg to get anything. Calling anyone on property was a hassle, most of the time no one would pick up the phone. Also, room service, we would try and call to get food and no one would pick up so we would use their "app" to schedule food to be delivered. the food was consistently 30-60mins late and always cold. The restaurants were laughably bad, the japanese, steakhouse, italian, and buffet restaurant were all terrible. The pizza cabana by the pool was the only good meal we had at the property. The quality of food was worse than any chain restaurant. I actually laughed when I was served a sad grey steak at the steakhouse. The buffet is a lot smaller than the pictures make it seem and the food offering could be described as disjointed. Though if you enjoy soupy instant eggs and undercooked pork sausage for breakfast you will love it. I am running out of room to write more but will say our excursions with Lomas to Chichen Itza and Maroma Beach were great! Staff was excellent and food was great!
於 2025 年 12 月住了 5 晚

8/10 不錯

Karen

於 2026 年 1 月住了 4 晚

6/10 一般

Hugo

讚好:整潔度、設施服務和住宿狀況
Me dio la sensación de que esculcaron mi mochila en el closet. Muchas cosas fuera, ropa donde no debía estar. Todo lo demás. Muy bien.
於 2026 年 1 月住了 2 晚

10/10 優異

Colinda (Shaughnessy)

於 2026 年 1 月住了 10 晚

8/10 不錯

Melody Ann

讚好:整潔度、設施服務和住宿狀況
The entire facility was well kept & clean, as well as our room. The whole staff was friendly and helpful but the Concierges could be a little pushy. They really want you to do a property tour and join their membership. They even do it as you’re leaving. The bars were well stocked with great bartenders. The beach needs a lot of updating to be more usable and there were no loungers. We had to go to a beach club off site for good swimming & snorkeling. The resort is aware and offered that as a free excursion. The food was just average and restaurants are very spread out. They need an evening buffet on the adult side. We struggled to get shuttles and that was a 15 minute walk. Over all it was a nice get away.
於 2026 年 1 月住了 5 晚

4/10 欠佳

Christina

不滿:整潔度和住宿狀況
Not worth the money. You can stay at a lot nicer properties for the same price. We had 6 people and booked 3 rooms. Cons: Front desk is rude & unprofessional especially Maria & Sergio. Rooms have mold growing on the walls, headboards, etc. 2 of the 3 rooms smelled. One of mold and one of sewer. 2 of 3 rooms had no working phone. Room service is absolutely terrible. 1+ hrs to get food. Often not bringing it at all. Hotel just isn’t being maintained. Pool chairs old and uncomfortable. Pros: Nice night life & entertainment.
於 2025 年 12 月住了 9 晚

6/10 一般

Suzanne Jean

家人同遊
讚好:整潔度、設施服務和住宿狀況
The resort is huge! 3 resorts in one so was busy and spread out. Sometimes all the cabanas would be taken before 8am and you had to reserve some or pay or was first come first serve. Was unclear on process. Some of the restaurants were 30 + min walk from our room. Transportation (go carts) was every 15 min and then sometimes would be full at dinner hour. The beach is narrow and cannot be accessed for swimming due to coral and huge cement blocks/structures placed there to protect the coral reef. If you want to swim in pools then this is the place as there are many pools to choose from but if u want to swim in the ocean then you must go to Maroma beach (rated top 10 beaches in the world 20 min by bus away was included and exceptional). I didnt like that the advertising implied that it was a great ocean swimming resort when it wasnt and you couldn't walk along the full stretch of the beach ( interrupted by structures , too narrow etc) . The food was superior and staff awesome, very attentive and helpful. Room was very clean, beds, pillows were very comfortable. Towels fluffy and plentiful. I would go back but only if i could go to Maroma beach more than once included with package.
於 2025 年 12 月住了 7 晚

10/10 優異

Ross

讚好:整潔度
Had a great trip a very beautiful spot
於 2025 年 11 月住了 7 晚

8/10 不錯

rachel

讚好:整潔度、設施服務和住宿狀況
於 2025 年 12 月住了 7 晚

6/10 一般

elizabeth

讚好:整潔度和住宿狀況
不滿:設施服務
Staff was friendly and room was nice. Getting dinner reservations was an issue the entire stay, as well as getting a pool chair. Food was ok. I've been to another el dorado location (maroma) and i think ill stick to that one from now on.
於 2025 年 12 月住了 6 晚

8/10 不錯

Jean

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Clean room, loved swim up room, beautiful property, polite and attentive staff.
於 2025 年 12 月住了 6 晚