搜尋卡曼海灘服務式住宅

「This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room'...

「Good service」

「un poco problema con aire condicionado,no funcionó bien,hace calor,no poemos dormir bien,pero la gente del hotel son amable」

「The room I was originally placed in was right next to a bar, so it was pretty loud the first night. However, the front desk was very helpful and moved me to another room without any issues, which I really appreciated. The rooms are very spacious more like a small apartment which made the stay even more comfortable. The location is also great and very convenient. Overall, I had a positive experience and would stay here again.」

「The staff go above and beyond to make your stay worry free. They arranged transport for the airport and they also arranged a special dinner for a birthday celebration. They have so much to offer as far as dinners, beach clubs and more. This was our second time staying for 10 days and it won’t be our last. We requested the same room #8 which was so perfect for a couple. The hotel is very clean and they provide a nice little breakfast that will hit the spot and get you going for the day. 」