Close to Quinta Avenida and Playa del Carmen Main Beach, Grand Boréna Hotel Boutique provides a rooftop terrace, dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, Grand Boréna Hotel Boutique is in a shopping district and near the beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Playacar Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Visit our Playa del Carmen travel guide
Close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, Grand Boréna Hotel Boutique provides a rooftop terrace, dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
You'll also find perks such as:
Babysitting (surcharge), concierge services and barbecues
Beach umbrellas, beach towels and a 24-hour front desk
Tour/ticket information, local meal delivery service and luggage storage
Room features
All guest rooms at Grand Boréna Hotel Boutique have thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
Showers, hairdryers and shampoo
Kitchens, a personal chef and full-sized fridge/freezers
Offsite parking available from 8:00 AM to 10:00 PM; MXN 250 per day; reservations required
Street parking available
Family friendly
Baby toys
Babysitting (surcharge)
Children's toys
Kitchen
Blender
Cookware, dishware, and utensils
Full-sized refrigerator/freezer
Griddle
Hob
Microwave
Toaster
Dining
Chef service
Bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Outdoor areas
Charcoal grill
Rooftop terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Comfort
Air conditioning
Ceiling fan
Pets
No pets or service animals
Suitability/Accessibility
No lift
Designated smoking areas (fines apply)
Services and conveniences
24-hour front desk
Blackout drapes
Change of bedsheets (on request)
Change of towels on request
Concierge services
Electrical adapters
Luggage storage
Meal delivery service
Safe
Tour and ticket assistance
Weekly housekeeping
Location highlights
In a shopping district
Near a health/beauty spa
Near a hospital
Near the sea
On the Strip
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
8 units
Bed sheets changed on request
Soundproofing
Towels (changed on request)
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MXN 58.66 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: MXN 250 per day (328 ft away; open 8:00 AM to 10:00 PM)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 08222758
We should mention
This property does not have any lifts
No pets and no service animals are allowed at this property
Frequently asked questions
Is Grand Boréna Hotel Boutique pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Grand Boréna Hotel Boutique?
As of 20 Jun 2026, prices found for a 1-night stay for 2 adults at Grand Boréna Hotel Boutique on 21 Jun 2026 start from HK$544, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Grand Boréna Hotel Boutique?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Grand Boréna Hotel Boutique?
Checkout is at 11:00 AM.
Where is Grand Boréna Hotel Boutique located?
Located in Downtown Playa del Carmen, this luxury aparthotel is steps away from Founders Park, Quinta Avenida and Playa del Carmen Main Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 5 minutes.
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Reviews
Grand Boréna Hotel Boutique Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
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Rating 8 - Good. 0 out of 1 reviews
8 - Good
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Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
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Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
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Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
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Reviews
Verified
2/10 Terrible
John
13 Jun 2026
Liked: Cleanliness
Disliked: Communication
June 2026 very recent
START WITH BROKEN TOILET SET, I SLIPPED OFF
THEN REMOTES FOR AC NEEDED HELP
THEN SHOWER, FLOODED THE ENTIRE ROOM , WORST NO WARM TO HOT WATER
THEY AGREEED. AND WAS SUPPOSE TO FIX HOT WATER TANK
ADVISED TO USE ANOTHER ROOM ALSO NO HOT WATER,' PAST UPSET
MY ROOM THEY DID NOTHING AND AGAIN COLD SHOWER NOT EVEN WARM , FORGET HOT.
THEY DID NOTHING AND DID NOT UNDERSTAND ME. EXCEPT YES YES
ROOM WAS NICE AND CLEAN , SERVICE WAS HORIBLE FOR A 9.4 EXCEPTIONAL RATING , MORE LIKE ....