Playa del Carmen Hotel with Pool

"Upon arrival we were warmly greeted by the staff. We were also provided an upgrade to our room, which we were excited about! The room (swim-up junior suite), was very clean and spacious. The swim-up pool and balcony was beautiful and clean. We spent a lot of time sitting and reading there. All of the amenities and activities were clearly stated in the app provided to us. We spent 5 nights and found this to be the perfect amount of time to enjoy all that the resort had to offer. All the activities, such as volleyball and tennis, were very enjoyable. The evenings were always fun and exciting as there was live music every night. The food and drinks at the resort were above expectations and the reservation system for the reservation-only restaurants was user-friendly. We never had any trouble getting a reservation. Overall, the resort was amazing and the staff was fantastic. I would highly recommend staying here!"

"Property was very clean. "

"Hotel is very nice, lots of pools and very good food. Staff is also very nice. Only thing to note some of the chairs by the pool had bird poo and coatis poo on the ground, it can’t be helped but hotel does provide beach towels and gets replaced everyday. The mini fridge and towels also get replaced & replenished daily. The beach is also really nice but we went during sargassum season, so if you want to enjoy the beach I suggest going when they’re not in season."

"Necesitan cambiar los conectores de corriente, ninguno funciona, me costo mucho trabajo cargar mi celular"

"Meals at the buffets were all wonderful. 3 are open for breakfast and lunch. One is open for dinner. We could not book reservations at other restaurants but they only had -4 tables being used. Could keep beach buffet open for dinner and be able to make reservations at check in. Pool could be open till 2200 for adults. The rooms (jr suite) was large, cool, comfortable. Beyond expectations! The staff All fantastic! Cart driver Eric showed us how to get around. Playa and pools Fantastic!! Clean, lots of space. Snorkel by rocks. NO seaweed. Just lovely. What a wonderful place thank you for keeping the natural animals and fauna. Thank you for sharing it. "

"I would call it a boutique resort. Amazing location, very clean, very well maintained, staff were really helpful. Best food ever! I highly recommend it!"

"We lived our stay at ocean maya royal! The resort was the perfect size , they had so many activities and the food was great. The staff were super friendly and accommodating. Especially Viri who went above and beyond to make sure our stay was great!"

"Clean spacious master suite. Very helpful and friendly staff. Food was decent; not enough air conditioning in main eating area. "

"The beach is covered in seaweed, the beach itself is very beautiful and large"