Mexico Hotel with Pool

"I was extremely happy with our stay at Sunscape! I went with another mother and 4 teenagers. We were all entertained and had a fantastic week! The food was amazing! Whether it was the food at the four evening restaurants, the buffet, or the taco bar next to the pool, they all exceeded my expectations! Sunscape was kept very clean. The rooms were immaculate, the grounds were continuously being swept, windows and doors were wiped down and the buffet was constantly being tidied up. The service was phenomenal. Every employee was curtious and wanted to make our experience the best! I was expecting conditioner in the showers in our rooms since I think that is pretty standard. However, the bathrooms just had shampoo and body wash. Sunscape had lots of entertainment during the day at the pool and the beach....volleyball, zumba, ping pong, bags, soccer, etc. However, I wish they didn't put everything away at 5:00. We would have loved to enjoy these things past 5:00. "

"Everything was excellent "

"The food was not that great. If you did not reserve you would have to eat buffet for dinner. "

"Pool seating was great..as was aqua.."

"The entertainment staff were fun and engaging. Things that disappointed us: broken elevators, lack of beach towels for each guest, lack of beach chairs for each guest, long lines for restaurants, even the buffet. This resort needs some updates to accommodate the number of guests. "

"Friendly staff, lots of nature and nice beach area. Food was okay."

"The room was nice."

"Everything was great! Staff was fun and very responsive. Food was really good. Had a good variety at the buffets."

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