「Our stay at your resort was extremely disappointing and, unfortunately, unsafe.
During our stay, my wife slipped and fell on a wet floor that had no warning signs whatsoever. As a result of the fall, she suffered injuries that have continued to affect her. Shortly afterward, I also slipped on the same hazardous surface, hitting my head and scraping my knee.
What made the situation even worse was the response from the staff. Despite repeatedly requesting medical assistance, we were handed a...
「Our stay at your resort was extremely disappointing and, unfortunately, unsafe.
During our stay, my wife slipped and fell on a wet floor that had no warning signs whatsoever. As a result of the fall, she suffered injuries that have continued to affect her. Shortly afterward, I also slipped on the same hazardous surface, hitting my head and scraping my knee.
What made the situation even worse was the response from the staff. Despite repeatedly requesting medical assistance, we were handed a...
MICHELLE LEE