4/10 欠佳
Alex
家人同遊
2024年4月15日
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Where do I begin. This was the worst all inclusive resort I have ever been to. The food was absolutely awful. Most was not even edible. You are only able to reserve a restaurant once every 3 days. They aren’t even worth it as the food is just as bad. The drinks were also terrible. The liquor was as bottom shelf as they come. There are I believe 4 other iberostar resorts on the property and this is the bottom of the barrel. I felt embarrassed to have on a blue bracelet. You are not able to use the pools or the restaurants for the other resorts. As you walk by them you will notice they are much higher end than Del Mar. this was not a cheap hotel either and the cost did not fit the quality. The golf cart that is supposed to run throughout the day just sits at certain spots so you end up having to walk almost every time. Both my dad and my keys didn’t work when we got back from the beach. They said it was because it was near a phone or a credit card but it was not near either. We went down to get a new key and when we came back mine was still not working. My dad tried to key that he had never taken out of the room and it did not work so clearly something else was going on. If you don’t get to the pool/beach by 9 AM, you won’t get a chair. The sign say that you can’t use towels to save a seat, but everyone does. The rooms were fine. They were nothing special, but they were clean. The only reason that I gave a two star instead of a one is because the staff was overall great.
Alex
於 2024 年 4 月住了 3 晚