Brown water would come out of my shower head before it became “clear” and the rooms weren’t really clean
Niki
於 2024 年 4 月住了 4 晚
6/10 一般
Enrique
家人同遊
2024年5月15日
讚好:設施服務
Bien
Enrique
於 2024 年 5 月住了 4 晚
10/10 優異
Mariana Adriana
2024年5月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente
Mariana Adriana
於 2024 年 5 月住了 2 晚
10/10 優異
Vanessa marie
2024年5月4日
讚好:整潔度、職員與服務和住宿狀況
Vanessa marie
於 2024 年 4 月住了 4 晚
4/10 欠佳
Jad
家人同遊
2024年5月2日
不滿:職員與服務、設施服務和住宿狀況
Very rude staff - we were told we would be attending a "presentation"about the benefits of signing a long term arrangement with the resort. We were also told it'd be very brief/informal.
Then we are joined by a sales person for breakfast who did not even let us finish our food despite us having 3 infants with us. Then we went to a room where the most aggressive sales pitch took place followed by subtle shaming after we told them we would need more time to think about their offer.
Resort is awkwardly laid out and catered to heavily to their premium members. Would stay clear and go elsewhere.
Only managed to get one a la carte dinner in in the 4 days I was there (again, spots reserved for premium members).
Jad
於 2024 年 4 月住了 4 晚
8/10 不錯
Kaylee
2024年4月26日
讚好:整潔度、職員與服務和住宿狀況
Very nice and clean
Kaylee
於 2024 年 4 月住了 7 晚
2/10 很差
Milos (Seattle)
2024年4月20日
Milos
於 2024 年 4 月住了 10 晚
6/10 一般
Pedro
親子同遊
2024年4月13日
讚好:整潔度、設施服務和住宿狀況
This is my 17th All Inclusive hotel I'd been to in the area.
Overall, it was good. Location, facility, amenities. Some may have been slightly better, other slightly worse, so overall, average. Average, in my mind is not bad. The industry standards for these hotels are high.
The 2 things that were most disappointing for me were food (average quality an variety) and kids club (staff had trouble connecting with kids and engaging)
Pedro
於 2024 年 3 月住了 12 晚
6/10 一般
Michelle
家人同遊
2024年4月13日
不滿:設施服務
Very limited food options. When we arrived for our 7 day stay we were told all the restaurants were out of reservations for the first three days. They also told us we were limited to three reservations for the whole week. The buffets had the same food every day and got boring. It was extremely hard to get chairs by the pool as most were reserved by 830 am. The lights and outlets turn off after 3 minutes of no movement in the room so you couldn’t lay in bed and watch TV or read with the light on. They restricted how low we could turn the ac. I will not return.