桑多斯普拉卡尔全包式酒店

4.0 星住宿

Sandos Playacar All Inclusive

选择日期以查看价格

点评

7.6/10
不错

热门服务设施

  • 游泳池
  • 热水浴缸
  • 全包
  • SPA
  • 含停车设施
  • 免费 Wi-Fi
当前价格为 HK$2,462
总价 HK$3,042
包含税费
3 月 26 日 - 3 月 27 日

客房选择

可用的客房筛选条件
显示 10 种房型中的 10 种

Jr Suite Hacienda

7.4 分,满分 10 分
不错
(3 条点评)
  • 花园景观
  • 388 平方英尺
  • 1 间卧室
  • 可容纳 5 人(按实际入住人数收费)
  • 1 张特大床和 1 张双人沙发床或 2 张双人床和 1 张双人沙发床

Riviera Family King Junior Suite

8.0 分,满分 10 分
非常棒
(54 条点评)
  • 569 平方英尺
  • 1 间卧室
  • 可容纳 5 人(按实际入住人数收费)
  • 1 张特大床和 1 张双人双层床

Riviera Family Queen Junior

8.2 分,满分 10 分
非常棒
(96 条点评)
  • 560 平方英尺
  • 1 间卧室
  • 可容纳 5 人(按实际入住人数收费)
  • 2 张双人床和 1 张双人沙发床

Hacienda One Bedroom Suite

7.8 分,满分 10 分
不错
(9 条点评)
  • 花园景观
  • 786 平方英尺
  • 1 间卧室
  • 可容纳 5 人(按实际入住人数收费)
  • 1 张特大床和 1 张双人沙发床

Select Ocean Front Adults only

8.4 分,满分 10 分
非常棒
(8 条点评)
  • 海洋景观
  • 322 平方英尺
  • 可容纳 2 人(按实际入住人数收费)
  • 2 张双人床或 1 张特大床

Select Superior Adults Only

7.0 分,满分 10 分
不错
(39 条点评)
  • 花园景观
  • 334 平方英尺
  • 可容纳 2 人(按实际入住人数收费)
  • 2 张大床或 1 张特大床

小型套房, 1 张特大床 (Platinum)

  • 花园景观
  • 538 平方英尺
  • 1 间卧室
  • 可容纳 3 人(按实际入住人数收费)
  • 1 张特大床

小型套房, 1 张特大床, 海洋景观 (Platinum)

  • 海洋景观
  • 538 平方英尺
  • 1 间卧室
  • 可容纳 3 人(按实际入住人数收费)
  • 1 张特大床

标准套房, 阳台

  • 花园景观
  • 538 平方英尺
  • 1 间卧室
  • 可容纳 4 人(按实际入住人数收费)
  • 1 张特大床

套房, 1 张特大床, 海洋景观 (Platinum)

  • 海洋景观
  • 538 平方英尺
  • 1 间卧室
  • 可容纳 4 人(按实际入住人数收费)
  • 1 张特大床

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街区简介

桑多斯普拉卡尔全包式酒店地处卡曼海滩的普拉亚卡,邻近主题公园,并且位于海滩。如果您的日程安排包括外出活动,Playacar Golf Club (普拉亚卡尔高尔夫俱乐部)和普拉亚德尔卡曼海运码头肯定值得一逛,若对购物情有独钟,可以前往卡门大道和第五大道。带孩子一起旅行?切勿错过夏曼哈鸟园。您可就近选择水肺潜水、帆伞运动和帆板运动,体验该地区的水上游乐活动,或者选择极限跳伞,体验优美的户外风景。访问我们的卡曼海滩旅行指南
地图
Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Playa del Carmen, QROO, 77710

附近有什么?

  • One of the must beautiful beaches in the world!!! Stunning! 

#mexico #caribe #beach #sun #palms #waterlust
    普拉亚卡海滩
    步行 3 分钟 - 0.3 公里
  • 哈曼哈大道自行车道
    步行 8 分钟 - 0.7 公里
  • Playacar Golf Club (普拉亚卡尔高尔夫俱乐部)
    步行 18 分钟 - 1.5 公里
  • 普拉亚卡尔的玛雅遗址
    车程 2 分钟 - 2.2 公里
  • 夏曼哈鸟园
    车程 3 分钟 - 2.9 公里

周边介绍

  • 坎昆国际机场 (CUN) - 57 分钟车程

餐厅

  • Viva Wyndham Maya
    步行 14 分钟
  • rosa roja
    步行 10 分钟
  • Festival Grand Buffet
    步行 2 分钟
  • Blue Moon Beach Bar Sandos Select Club
    步行 3 分钟
  • Cupcake Cafe
    步行 1 分钟

住宿简介

桑多斯普拉卡尔全包式酒店

夏曼哈鸟园附近的高档全包型住宿
桑多斯普拉卡尔全包式酒店毗邻Playacar Golf Club (普拉亚卡尔高尔夫俱乐部)和卡门大道,提供水上乐园免费入场服务、夜总会和2 间泳池酒吧。这个住宿提供紧邻海滩的地理位置、海滩按摩和沙滩椅,是晒太阳的好去处。在店内水疗中心Spa Sandos享受面部护理、按摩和指(趾)甲修剪和护理。店内餐厅有 9 家,一定要尝尝它们的美食。健身中心提供健身课程,另有划皮艇、浮潜和帆船活动。住客可连接免费房内 WiFi,与亲朋保持联系,还可获享3 间池畔酒吧和露台等设施/服务。
其他礼遇包括:
  • 8 个室外游泳池和儿童游泳池,配备水滑梯、2 间泳池酒吧和日光浴躺椅
  • 免费自助停车
  • 免费自行车租赁、网球场和往返机场班车(收费)
  • 保姆服务(收费)、匹克球球场和礼品店
  • 在住客点评中,适合家庭的服务设施、海滨位置和游泳池得到了一致好评。
客房特色
所有 819 间客房均配有24 小时客房服务和可存放笔记本电脑的保险箱等舒适设施/服务,以及笔记本电脑工作区和空调等贴心细节。 在住客点评中,该住宿场所干净的客房得到了称赞。
其他设施/服务还包括:
  • 浴室配备免费洗浴用品和吹风机
  • 42-英寸平板电视,带卫星频道
  • 阳台或露台、衣柜/壁橱和咖啡机/冲茶器

全包详情

此住宿是全包住宿。房价包含住宿内的餐饮费用(可能会有部分限制)。

小费和税款

小费已包含在内,住客可自愿多付小费。

餐饮

包括所有自助餐、照单点餐、小吃和饮料
24 小时提供客房送餐服务
客房内迷你吧(提供各种酒水)

活动和设施/设备

包括所有非机动水上运动、陆上活动及娱乐设施和设备的使用。

水上活动

划皮艇
帆船运动
水肺潜水课程
浮潜
冲浪/趴板冲浪

陆上活动

骑自行车
健身设施
迷你高尔夫
足球
排球

课程/训练班/游戏

有氧健身
舞蹈
水上健身
瑜珈

娱乐活动

店内娱乐和活动
使用店内俱乐部
店内现场表演
主题派对

同类型住宿

住宿服务设施

网络

  • 所有客房提供:免费 Wi-Fi
  • 部分公共区域提供:免费 Wi-Fi

停车设施和交通

  • 24 小时提供往返机场班车(收费)
  • 店内免费提供自助停车位
  • 店内提供有限自助停车位
  • 提供轮椅无障碍停车位
  • 店内停车设施设有路外停车位

餐饮

  • 1 家咖啡店/咖啡馆
  • 2 间泳池酒吧
  • 3 间池畔酒吧
  • 6 家酒吧/酒廊
  • 9 家餐厅
  • 公共区域提供咖啡和茶
  • 情侣/私人用餐
  • 小吃店/熟食店

休闲活动

  • 1 个热水浴缸
  • 8 个室外泳池
  • 冲浪/趴板冲浪
  • 儿童泳池
  • 帆船运动
  • 浮潜
  • 购物
  • 健身房
  • 健身课程
  • 迷你高尔夫
  • 免费儿童俱乐部
  • 免费水上乐园
  • 免费自行车租赁
  • 皮划艇活动
  • 匹克球
  • 全套 SPA 服务
  • 桑拿
  • 沙滩排球
  • 水滑梯
  • 私人摩托艇
  • 台球桌/撞球台
  • 网球
  • 夜总会
  • 游乐场
  • 游乐厅/游戏室
  • 蒸汽房

家居型

  • 8 个室外泳池
  • 保姆服务(收费)
  • 儿童泳池
  • 迷你高尔夫
  • 免费儿童俱乐部
  • 免费看管儿童活动
  • 免费水上乐园入场
  • 水滑梯
  • 洗衣设施
  • 小吃店/熟食店
  • 游乐场
  • 游乐厅/游戏室

便利设施

  • 24 小时前台服务
  • 发廊
  • 礼品店/报摊
  • 洗衣设施
  • 行李寄存
  • ATM

住客服务

  • 观光和订票协助
  • 婚庆服务
  • 客房清洁(每日)
  • 礼宾服务
  • 通晓多种语言的服务员
  • 行李员/门卫

商务服务

  • 会议室

室外

  • 池畔躺椅
  • 地处沙滩
  • 花园
  • 露台
  • 沙滩毛巾
  • 沙滩躺椅
  • 沙滩遮阳伞
  • 泳池遮阳伞

全套 SPA 服务

  • 22 间护理室
  • 产前按摩
  • 芳香疗法
  • 美甲/修脚
  • 面部护理
  • 情侣护理室
  • 热石按摩
  • 热水浴缸
  • 桑拿
  • 深层组织按摩
  • 室外护理区
  • 水疗法
  • 泰式按摩
  • 体膜护理
  • 土耳其浴
  • 运动按摩
  • 蒸汽房
  • 足底按摩
  • SPA 中心每天开放

无障碍设施

  • 如果您需要特殊无障碍设施,请在预订成功后,使用收到的预订确认信息与住宿联系。
  • 电梯
  • 方便轮椅进出的登记处
  • 方便轮椅进出的礼宾接待处
  • 方便轮椅进出的停车场
  • 轮椅可通行(可能有限制)

其他

  • 3 层楼
  • 7 栋建筑
  • 建于 2004 年
  • 宴会厅
  • 指定吸烟区

客房服务设施

卧室

  • 提供床单
  • 遮光窗帘

浴室

  • 吹风机
  • 肥皂
  • 免费洗护用品
  • 私人浴室
  • 提供毛巾
  • 卫生纸
  • 洗发水
  • 浴袍

娱乐

  • 42 英寸可收看卫星频道的纯平电视

餐饮

  • 24 小时客房送餐服务
  • 咖啡壶/茶具
  • 免费瓶装水
  • 贮满食品的迷你吧(免费)

其他

  • 笔记本电脑工作区
  • 电话
  • 吊扇
  • 恒温控制空调
  • 可存放笔记本电脑的保险箱
  • 书桌
  • 熨斗/熨衣板

政策

入住

开始办理入住:15:00;停止办理入住:23:30
提前入住需视供应情况而定
延迟入住需视供应情况而定
住客需年满 18 岁

退房

12:00 之前退房
延时退房需视供应情况而定
需付延时退房费

特别入住说明

此住宿接待方提供机场接车服务(可能会额外收费)。住客必须使用预订确认邮件上的联系信息,在出行前联系住宿接待方,提供详细到达信息。
前台工作人员将在住客到店时接待
住宿提供的信息可以使用自动翻译工具进行翻译

进入方式

前台

宠物

不可带宠物或服务类动物

儿童及加床

欢迎儿童入住。
不提供折叠床/加床。
不提供儿童床(婴儿床)。

该住宿接受的付款方式

重要信息

费用

您需要到店支付以下费用。费用可能包含适用的税费:

  • 环境卫生服务费:每晚 MXN 85
  • 住宿方在住客入住前将收取 MXN 5000 的损坏押金。

这里已包括住宿向我们列出的全部收费项目。

其他项目

  • 机场接送费:每人 MXN2100(单程)
  • 机场接送费/每位儿童:MXN880.00(单程),(收费年龄为 1至 17 岁)
  • 需付延时退房费(视供应情况而定)

上面所列内容可能并不完整。这些费用和押金可能不包括税款,并且可能会随时发生变化。

您需知道

可能需收取加人费用,具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件(带照片)和信用卡,以便于支付其他杂项的费用。
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
此住宿接待方接受以信用卡付款;恕不接受现金
该住宿场所采用的安全设施包括:一氧化碳探测器、烟雾报警器和窗铁栅。
此住宿拥有阳台、庭院、露台等户外空间,可能不适合儿童入住。如果您有顾虑,我们建议您在到店前联系住宿接待方,以确认他们是否可以为您安排合适的客房
请注意,文化规范和住客政策可能因国家/地区和住宿而有所不同。列出的政策均由住宿提供。
住宿登记号008-007-006284/2025 y 008-007-006285/2025

其他注意事项

12 月 31 日入住的总价中包括了必须支付的元旦前夜晚宴费用
只有经过登记的住客才可进入客房。
此酒店不允许携带宠物,包括服务类动物。
18 岁以下的住客不允许进入 SPA 场所。
住宿接待方欢迎所有性取向和性别认同的客人(LGBTQ+ 友好)。

住宿的其他常用名称:

All Inclusive Sandos Playacar Beach Resort
Playacar Beach Resort
Sandos
Sandos All Inclusive
Sandos Beach
Sandos Beach Resort All Inclusive
Sandos Playacar Beach
Sandos Playacar Beach Resort
Sandos Resort
Sandos Playacar Beach Resort All Inclusive Playa del Carmen
Sandos Playacar Beach Playa del Carmen
Sandos Playacar Beach Resort All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Sandos Playacar Beach Resort All Inclusive
Sandos All Inclusive
Sandos Playacar Beach Resort Spa All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Hotel Sandos Playacar Beach Resort - All Inclusive
Sandos Playacar Beach Resort - All Inclusive Playa del Carmen
Sandos Playacar All Inclusive

常见问题

桑多斯普拉卡尔全包式酒店有游泳池吗?

是的,此住宿设有8 个室外游泳池和儿童游泳池。

桑多斯普拉卡尔全包式酒店住宿费用是多少?

截至 2026 年 3 月 25 日,我们找到的桑多斯普拉卡尔全包式酒店 2 位成人 1 晚最低价是 HK$2,462(不含税费),入住日期是 2026 年 3 月 26 日。这个价格基于我们在过去 24 小时内找到的,未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期,可以看到更加准确的价格。

桑多斯普拉卡尔全包式酒店允许宠物入住吗?

不可以,该住宿不允许宠物入内。

停车费是多少?

该住宿免费提供自助停车。

何时可在桑多斯普拉卡尔全包式酒店办理入住?

开始办理入住:15:00;停止办理入住:23:30。 在限定时间内可安排延迟入住。

何时可在桑多斯普拉卡尔全包式酒店办理退房?

退房时间为 12:00。延迟退房会收取费用(视客房供应情况而定)。

桑多斯普拉卡尔全包式酒店提供前往机场的班车吗?

是的,提供机场班车。每人费用:MXN 2100。

桑多斯普拉卡尔全包式酒店提供全包式服务吗?

是的,这是全包式住宿。包括所有餐饮,活动包括:浮潜、划皮艇、帆船运动等等。

桑多斯普拉卡尔全包式酒店的地址在哪里?

这家普拉亚卡住宿依傍着海滩,距离夏曼哈鸟园、Playacar Golf Club (普拉亚卡尔高尔夫俱乐部)和卡门大道不到 5 公里。而且,距离普拉亚德尔卡曼海运码头和第五大道不到 5 公里。

点评

关于桑多斯普拉卡尔全包式酒店的点评

7.6

还可以

8.2

清洁度

7.6

服务设施

8.0

员工和服务

7.8

住宿条件和设施
10 分 - 超赞。561 条好评,共有 1408 条点评
8 分 - 还可以。360 条好评,共有 1408 条点评
6 分 - 一般。219 条好评,共有 1408 条点评
4 分 - 很差。140 条好评,共有 1408 条点评
2 分 - 糟糕。128 条好评,共有 1408 条点评

点评

10/10 超赞

Viviana

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sandos Playacar was an amazing all inclusive place to stay at! The food was very good and staff members Melisa, Zyanya, Majo, and Mar were very excellent! They reserved all of our dinner places for us and we had a big party, they did a good job at accommodating all of us. They constantly kept in touch with us and updating us and confirmed all dinners and communicated well. This place was excellent to stay at there was so many things to do and fun for the family of all ages!
2026 年 3 月入住 5 晚

8/10 还可以

susan

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Nice resort with friendly staff. Overall we had a great time. The animals throughout the resort were fun to see. Plenty of chairs at the beach. There were several issues that would make me hesitate to come back. We were in the adult only section. The adult pool allows people to save chairs which is something I dislike but if there were enough chairs it wouldn’t be such a problem. Twice we were unable to sit at the pool. I did ask if they could put out more chairs. Didn’t happen. Second the restaurant reservation system is horrendous. I was told to use the app. There were no open reservations for any of 6 restaurants for the first 4 nights. My daughter’s boyfriend was in contact with employee who was able to get us reservations for several nights. Restaurants were ok. Nice change from the buffet which was pretty good. We had teenagers in our group but no young kids. There are activities for both. Seems very family oriented. I would recommend for families with kids but there are better options in adult only resorts. We’ve stayed at several others that I would recommend.
2026 年 3 月入住 5 晚

10/10 超赞

Diane

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The beach was clean and well provided with lounge chairs and activities for those who want them such as volleyball and water sports. It was a busy March Break week but the beach and the restaurants were not crowded and line-ups for food were short. The buffet was really great for breakfast and lunch.
2026 年 3 月入住 6 晚

10/10 超赞

Andrea

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had a great family vacation at Sandos Playacar. We stayed in the Platinum Tower in a beautiful room. The beach is be
2026 年 3 月入住 6 晚

8/10 还可以

Kierra Amber

团体旅客
满意:清洁度
Everything was great!
2026 年 3 月入住 7 晚

8/10 还可以

Christina

与家人及幼儿出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The expedia staff on site (Melisa, Zanaya and team) are excellent. Really appreciated their attentiveness. They helped make the trip. Rooms are good but could use some updating and air conditioners need updating. Room luggage racks would be good. Bar staff were good. Adult pool and access seemed oversold, could never get in chairs at pool. Speakers by pool and beach can be loud at times but just try and get seats away from there. Pools are great for kids and families.
2026 年 3 月入住 14 晚

10/10 超赞

Alfonso

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great service by the dedicated Expedia team. Lots of tips and advice.
2026 年 3 月入住 6 晚

10/10 超赞

Jennifer Lynne

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved this resort. Beautiful property with great food. Large beach and always chairs available in the shade. Big beautiful rooms. No complaints.
2026 年 3 月入住 7 晚

4/10 很差

Elizabeth Rockett

与家人及幼儿出行, 与配偶出行
满意:员工和服务,清洁度
不满意:服务设施
There was no swim up bar at the adults only pool, only on the family side. We were constantly being approached by staff for massage, time share options, paid activities, etc. We could not find an adults only late night bar. Adults section is quite small, otherwise you have to mingle with the families.
2026 年 3 月入住 5 晚

10/10 超赞

Alissa

与家人及幼儿出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The food was the best I've experienced at an all inclusive. (If you cannot get the reservation you want, keep trying, people cancel and openings happen). Long and narrow resort, mobility options would on property would be nice. I had spinal surgery and made sure to book a scooter to be delivered. (Motion4rent) Lots of activities available for adults and children. Wish the evening entertainment was earlier but we have a 2 hour time change so 😕 The staff was very gracious especially the ladies at the Expedia Desk. They checked in on our needs often and made sure our they were met, including repairing our sliding patio door. Didn't want to leave and will return.
2026 年 2 月入住 8 晚

10/10 超赞

Wendy Lee

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The resort was perfect for families with children, lots to do to keep everyone busy. all of the animals that are onsite were all very friendly and we loved the monkeys.
2026 年 3 月入住 5 晚

10/10 超赞

Marc

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The pools were great for the kids, with plenty of options from quieter spaces and more active areas. The beach was nice, but there was a lot of seagrass. We were still able to swim. The guest services staff of Melisa, Mar, Majo, and Zyanya made us feel like VIP's for the entire trip. They would check in with us daily to make sure everything was going well and if we needed anything. Certainly worth booking this hotel through Expedia.
2026 年 3 月入住 4 晚

10/10 超赞

Ryan,Strathroy

与家人及幼儿出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely wonderful. From the food to the bars , pools , and the whole resort. No complaints at all :)
2026 年 3 月入住 8 晚

10/10 超赞

Shelby

满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed in the adult only towers which are not updated. They had an older feel but they were clean and had everything we needed. The housekeepers did a great job. The grounds were beautiful. The staff was amazing. The adult only pool could use more shade/ chairs. Every chair at the adult only pool was taken before 8am so we always sat at the beach instead. Unfortunately the sargassum was early this year and there was a lot on the beach but it didn’t ruin our trip. The staff were amazing always helpful and friendly thank you to the experience team - Melisa, zyanya, mar and Maria were amazing and helpful with anything we needed. The seek and go helped set up our excursion and we used private transfer from Canadian transfer which was also great. We had ala carte italian and it was wonderful. The buffet was great so much selection and everything was good
2026 年 3 月入住 7 晚

10/10 超赞

Lexie

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property was highly enjoyable. The rooms were clean and roomy. We loved the variety of pool areas to change up Centro day to day. Sandos has personalized Expedia reps to assist you on your stay to assure reservation bookings, help with excursions and always checked on us to assure our stay was enjoyable. The staff make amazing drinks and all the food and buffets had a wide variety of food and was tasty. Would def stay here again.
2026 年 3 月入住 3 晚

10/10 超赞

Erin

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pool and rooms were clean and great. Loved the rooms with the bunk beds!
2026 年 3 月入住 7 晚

6/10 一般

Marco

与家人及幼儿出行
La playa lo mejor
2026 年 2 月入住 4 晚

10/10 超赞

Susan Marie

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We spent most of the time in the adult only pool. It was very nice. Need to get there early to get chairs. They had fun activities every day. The adult only pool should have a swim up bar. Our room faced the beach. It was a lovely view. We did not really use the beach because of the sargussom. There was a lot of it in the ocean and on the shore. We did not notice a smell until our last day when we were leaving. The staff was wonderful. Everyone was friendly and helpful. I would especially like to recognize the Expedia reps at the hotel Melisa and Majo. They were fabulous. They helped make all of our dinner reservations, scheduled luggage pick up, gave us information about getting to 5th Avenue and checked in with us every day on What's App to see if we needed anything and how things were going. We were able to ask them questions and they would respond quickly. They made us feel special and were so attentive. The room was clean and roomy. Nice to have a balcony and ocean view. The air conditioning was very cold and we couldn't figure out how to turn it down. The water in the shower was not warm. It was cool. Neither of these were deal breakers. We managed. The room could use more hooks to hang wet bathing suits and towels. There were only 2 in the bathroom. We really enjoyed our stay. It was so relaxing. Just what we needed. We would recommend this place to others. We feel we got a good value for the price we paid. The food was good. All of the restaurants were good service.
2026 年 3 月入住 5 晚

6/10 一般

Jade

与家人及幼儿出行
Not the best experience. Expedia staff was excellent, but a few other areas need improvement. No restock of mini fridge Mexican restaurant was horrible and the front desk was unhelpful with towel cards.
2026 年 3 月入住 3 晚

8/10 还可以

Nadia

与家人出行
满意:清洁度
Un service Guest Experience exceptionnel! Nous avons voyagé en famille, un groupe de 10 personnes, et avons réservé 3 chambres. Malheureusement, nous avons rencontré quelques problèmes dans notre chambre : le détecteur de fumée qui bipait sans arrêt pendant la nuit, l’air climatisé qui fuyait et une chambre également très sombre. Cependant, je tiens à souligner le service exceptionnel de l’équipe Guest Experience. Les filles ont été formidables et ont fait tout leur possible pour rendre notre séjour très agréable. Elles nous ont aidés à réserver les restaurants, ont été très à l’écoute et toujours rapides à trouver des solutions. Elles ont contribué de façon significative à la réussite de notre séjour. Un merci tout spécial à Zyanya (j’espère ne pas me tromper de nom), celle qui parle un peu français.
2026 年 2 月入住 6 晚

10/10 超赞

Daniel

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had a great experience and the Expedia representatives were the most helpful we have encountered. Help us navigate trips off resort, book dining and even brought a cake and set up a time to bring to dinner to surprise our mother. Would highly recommend.
2026 年 3 月入住 7 晚

10/10 超赞

David Cochrane Crowley

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in was easy and our stay was made even better with our Expedia concierge staff who were available via WhatsApp! I want to give a special shout out to Melisa, Zyanya, Mar, and Maria for making our experience more enjoyable. They made reservations easy to book for the various restaurants on-site. I would definitely recommend this place for couples and families! And thank you again to Maria for surprising us for our anniversary with a few treats at dinner.
2026 年 2 月入住 5 晚

10/10 超赞

Santino

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay here at Sandos. Everything we needed was right on the resort property, so we did not have to leave at all during our stay. Our family enjoyed snorkeling, parasailing, and having our photos taken right on the property beach. We did wake up to cold water one morning but that was fixed in a timely manner.
2026 年 2 月入住 6 晚

10/10 超赞

Paul Bernardo

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Si
2026 年 2 月入住 4 晚

10/10 超赞

Colin

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our ground floor room opened up to pool area which was relatively quiet, with a poolside cocktail bar and daily lunch served at the small restaurant. The hotel was very comfortable, with walkways through the jungle to the beach with many small mammals and lizards along the way. We loved the sustainability of the complex (no plastic bottles, straws etc) and excellent restaurants. The staff were super friendly and helpful, especially the Guest Experience team of Melisa, Zyanya, Mar & Maria who helped with excursions and restaurants. They also arranged a surprise cake to celebrate our anniversary, which was very nice. Overall, an excellent relaxing place, but does need some renovation during the offseason.
2026 年 2 月入住 11 晚