Grand Sunset Princess, in a shopping district, offers a genuine vacation retreat. Start your day with a breakfast buffet, then head to the white sand beach with free cabanas. Enjoy nine restaurants, twelve outdoor pools, an indoor pool, and swim-up bars for complete relaxation.
Located in Playa del Carmen, Grand Sunset Princess - All Inclusive is in the entertainment district and on the beach. El Camaleón Mayakoba Golf Course and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tres Rios Ecopark and Playa del Carmen Main Beach. Travelling with kids? Consider Xcaret Eco Theme Park, or check out an event or a game at Mario Villanueva Stadium Madrid. Visit our Playa del Carmen travel guide
Luxury all-inclusive property remodelled in 2025 and located near El Camaleón Mayakoba Golf Course
You can look forward to a free breakfast buffet, free water park access and a nightclub at Grand Sunset Princess - All Inclusive. With a beachfront location, free beach cabanas and 2 beach bars, this property is the perfect place to soak up some sun. Treat yourself to a massage, aromatherapy or a body wrap at the on-site spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. Fitness classes are offered at the health club; other things to do include basketball, archery and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as 3 swim-up bars and 3 poolside bars.
Additional perks include:
12 outdoor pools and an indoor pool, along with 3 swim-up bars, free cabanas and sunloungers
Free self-parking
6 outdoor tennis courts, babysitting (surcharge) and a porter/bellboy
Tennis lessons on-site, a banquet hall and a 24-hour front desk
Guest reviews speak highly of the dining options, beach locale and pool
Room features
All 672 rooms include comforts such as furnished balconies and air conditioning, in addition to perks such as free stocked minibars and free WiFi. Guest reviews highly rate the cleanliness, size rooms at the property.
Other amenities include:
Bathrooms with separate baths/showers and free toiletries
Wardrobes/cupboards, ceiling fans and daily housekeeping
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
Free buffet breakfast available daily 7:00 AM to 11:30 AM
10 restaurants
15 bars/lounges
2 beach bars
3 poolside bars
3 swim-up bars
A coffee shop/cafe
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli
Restaurants on site
Buffet Naranja
Grill Restaurant
Internacional Restaurant
Italian Restaurant
Mexican Restaurant
Things to do
12 outdoor pools
6 outdoor tennis courts
Arcade/game room
Archery
Basketball
Beach volleyball
Billiards/pool table
Children's pool
Evening entertainment
Fitness classes
Free children's club
Free water park
Full-service spa
Health club
Hot tub
Indoor pool
Nightclub
Playground
Sauna
Shopping
Steam room
Table tennis
Tennis lessons
Family friendly
12 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Indoor pool
Laundry facilities
Lifeguards on site
Living room
Playground
Snack bar/deli
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
5 meeting rooms
5,425 square feet of conference space
Outdoors
Beach towels
Beach umbrellas
Free beach cabanas
Free pool cabanas
Garden
On the beach
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace
Full-service spa
15 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Steam room
Swedish massages
Turkish bath
Accessibility
No lift
More
Banquet hall
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Lifeguards
Reception hall
Renovated entire property - November 2025
Smoke-free property
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Shampoo
Soap
Towels provided
Food and drink
Espresso maker
Free bottled water
Free stocked minibar
More
Air conditioning (climate-controlled)
Ceiling fan
Desk
Iron/ironing board
Living room
Phone
Safe
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 50
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MXN 58.66 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Late check-out fee: MXN 50 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Grand Sunset Princess All Inclusive
Grand Sunset Princess All Suites Resort
Grand Sunset Princess - All Inclusive Playa del Carmen
Grand Sunset Princess All Suites Resort Spa All Inclusive
Grand Sunset Princess - All Inclusive All-inclusive property
Frequently asked questions
Does Grand Sunset Princess - All Inclusive have a pool?
Yes, this property has an indoor pool, 12 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.
How much does it cost to stay at Grand Sunset Princess - All Inclusive?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Grand Sunset Princess - All Inclusive on 18 Mar 2026 start from HK$2,332, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grand Sunset Princess - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Sunset Princess - All Inclusive?
Self-parking is free at this property.
What time is check-in at Grand Sunset Princess - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Grand Sunset Princess - All Inclusive?
Checkout is at noon. Late checkout is available for MXN 50 (subject to availability).
Are there all-inclusive benefits at Grand Sunset Princess - All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include football, tennis, volleyball and more.
Where is Grand Sunset Princess - All Inclusive located?
Located in Playa del Carmen, this beachfront property is in the entertainment district and within 1 mi (2 km) of Playa Xcalacoco and Chun-Zumbul (diving site). El Camaleón Mayakoba Golf Course and Tres Rios Ecopark are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Grand Sunset Princess - All Inclusive Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We had a great stay. There was some construction going on so some of the resort was closed. The rooms were clean and well kept up with while we were there. The staff was very friendly and helpful.
We stayed at this family/couple friendly resort for two weeks, and everything was amazing from start to finish. From the moment we arrived until checkout, the service was exceptional. The staff were professional, attentive, and consistently welcoming.
The buffet for breakfast, lunch, and dinner was always excellent and well-maintained. While some of the à la carte restaurants were hit or miss, there were plenty of great options available, so it was never an issue. Overall, my partner and I had a fantastic stay for our 3 year anniversary and would happily recommend this resort to anyone traveling from anywhere in the world.
Renovated rooms were great, food was amazing. On going renovations didn’t really affect us or were noticeable. Beach unfortunately was not in great shape when we were here. It’s eroding and lots of seaweed.
This was my first stay at Grand Sunset Princess and I loved it. Lovely, green area. Beautiful, spacious room with modern bathroom facilities. Fine bed. Room cleaned every day. Lots of swimming pools in addition to beach; I mostly used the pools. Very responsive staff, which I appreciated.
I recommend this hotel to others and am likely to return myself.
Overall, I had a good stay at Grand Sunset Princess. The property was clean, well-maintained, and enjoyable. Pools, beach access, and common areas were all clean and comfortable, which made it easy to unwind. Activities were limited, and the night shows & performances were disappointing. It’s a good option for relaxing, but not ideal if you’re looking for strong entertainment. Still a solid all-inclusive choice.
staff was excellent food good. only problem was the room on main level you can hear people walking above you and every time they used the washroom you could hear them plus got a sewer gas smell and lots of small bugs in the room
We weren’t able to eat dinner at any of the restaurants because it was by reservation only and we couldn’t reserve a table before checking in. The food quality was not great at the buffet or sports bar - especially for a “5 star” resort - I am not sure I would expect that quality from a 2 star.
The staff we interacted with were all lovely otherwise.
We would not return.
The room and hotel were beautiful and well maintained. Most of the staff did not speak to you unless you addressed them first. Bartenders were very friendly. There needs to be more entertainment throughout the day and at night. There was no night life. Had to leave the hotel in order to have a good time at night. The food was ok, nothing grand.
No hot tub for every guest to use. Small things like no mag mirror in bathroom and the app was difficult to use and make reservations. I had no way of knowing when activities were happening on the property. The property is very clean and the staff was nice. The family side was close so there were a lot of kids running around. My experience on the adult side may have been different if it was only adults. I would recommend for families
The construction was one of the down sides. Otherwise the staff was friendly and helpful. The food was good. Staff at the smaller buffet was the best. The restaurants by reservation were ok, we ended up leaving two of them and going to the buffet as the food was not better in the restaurants.
Rayce
Stayed 6 nights in Nov 2025
6/10 Okay
Linda
28 Dec 2025
Liked: Cleanliness
No where for soap or shampoo in shower. Room numbers in hall are incorrect. Half the resort was under construction. No stairs in or out of pools. Food and services were excellent, facilities was challenging. An animal opened the closed screen door and came in our room one night!
Linda
Stayed 7 nights in Dec 2025
8/10 Good
Najee
17 Nov 2025
Liked: Cleanliness
Overall, the hotel is nice. A little dated. There was a lot of construction going on at the time of our visit. This resulted in some property amenities being unavailable. The kids water playground was under construction. There are also a lot of raccoon like animals that will come poolside and steal your food and drinks. The animals were not aggressive, but definitely an annoyance. The rooms were nice and clean. The staff was very friendly.
The room was newly remodelled, the staff and service levels were amazing. I would have given 5 stars, but most of the amenities were closed due to renovation of Grand Riviera Princess, for example I booked the hydrotherapy on the app. When i arrived for the appointment, I was told they dont monitor the app because the pool is closed. I would have appreciated knowing that part of the resort was closed. All in all, we had a great vacation and will probably return next year.