坎昆里維埃拉卓越全包式住宿 - 只招待成人是否設有泳池？

是，此住宿設有6 個室外泳池。

坎昆里維埃拉卓越全包式住宿 - 只招待成人是否寵物友善住宿？

否，此住宿恕不接待寵物。

坎昆里維埃拉卓越全包式住宿 - 只招待成人的泊車位收費多少？

此住宿提供免費自助泊車服務。

坎昆里維埃拉卓越全包式住宿 - 只招待成人的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：任何時間。

坎昆里維埃拉卓越全包式住宿 - 只招待成人是否有提供接駁車服務前往機場？

是，來回機場接駁車有提供服務 (按要求提供)。接駁交通收費為每輛車 MXN3413.73。

坎昆里維埃拉卓越全包式住宿 - 只招待成人是否提供全包式禮遇？

是，此為全包式住宿。所有餐飲食品費用已包，活動包括浮潛、橡皮艇、帆船活動等。

坎昆里維埃拉卓越全包式住宿 - 只招待成人位於哪裡？

這間海濱住宿位於莫雷洛斯港，鄰近高爾夫球場，距離莫雷洛斯海灘和莫雷洛斯港礁國家公園不到 15 分鐘腳程。奧霍德阿瓜海灘和莫雷洛斯港市廣場均位於 5 公里內。

坎昆里維埃拉卓越全包式住宿 - 只招待成人莫雷洛斯港區

Q: 坎昆里維埃拉卓越全包式住宿 - 只招待成人是否設有泳池？

是，此住宿設有6 個室外泳池。

Q: 坎昆里維埃拉卓越全包式住宿 - 只招待成人是否寵物友善住宿？

否，此住宿恕不接待寵物。

Q: 坎昆里維埃拉卓越全包式住宿 - 只招待成人的泊車位收費多少？

此住宿提供免費自助泊車服務。

關於鄰近區域

莫雷洛斯港的坎昆里維埃拉卓越全包式住宿 - 只招待成人既鄰近高爾夫球場，又在位處海灘位置。自問好動的你，一定要到訪月宮高爾夫俱樂部及坎昆 Riviera 高爾夫球度假村！如果想盡賞此區的自然風光，還可以探索莫雷洛斯海灘及女人島、蓬塔坎昆和蓬塔尼祖國家公園西海岸。索奇米爾科及莫雷洛斯港礁國家公園同樣不容錯過。

瀏覽我們的莫雷洛斯港旅遊指南

8/10 不錯

Howard (philadelphia)

家人同遊

2025 年 9 月 9 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The service from everyone.

於 2025 年 9 月住了 5 晚

10/10 優異

Ferdous

2025 年 9 月 9 日

讚好：職員與服務

Staff services were excellent, any time I needed them they were always available, thanks for everything I had unforgettable experience in this hotel. Thanks again

於 2025 年 8 月住了 4 晚

8/10 不錯

Thomas

伴侶同遊

2025 年 9 月 8 日

讚好：整潔度、職員與服務和設施服務

This was my first time in Mexico, and it was great. The resort was huge, very comfortable, spacious, with multiple pool options, a lazy river, and a gorgeous private beach. There are 11 restaurants on the property, but not all are open at the same time. They have released Vegan menus at all restaurants, but while we were there, they weren't available due to missing ingredients. We went to: - Spice (Japanese). Great Hibachi experience, you need to book for this. - The Kitchen Table (International) Only visited for breakfast and lunch. The continental breakfast was fantastic, and the lunch was great too, with a salad buffet bar and an à la carte menu. - The Grill (Meat). Went for dinner. The food was great, but had limited veggie options. - The Lobster House (Seafood). Went for dinner. Delicious! - Agave (Mexican). Went for dinner. The food was good, but after going to the other restaurant, this was our least favourite. We didn't get to go to Chez Isabelle (French cuisine), but everyone says it's amazing! Overall, the food was the best I've had at an all-inclusive hotel so far. The amenities were great. Lovely beach area, good gym, nice pools and bars! There was always some activity going on, which was nice (e.g. beach volleyball, water volleyball, water aerobics, cocktail making, etc.) The only thing that let us down was the room, as it smelled of damp and mould. But they moved us once we made them aware. Their service was great. Everyone was very kind and happy.

於 2025 年 9 月住了 4 晚

10/10 優異

Alexandra (Flushing)

伴侶同遊

2025 年 9 月 7 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The food, drinks and service were exceptional! Fun and engaging entertainment. Beautiful grounds and white powder beach. Pool was dirty but then cleaned. The beach had much sargassum which made it unusable. Coatis and other animals roam the facilities.

於 2025 年 8 月住了 7 晚

10/10 優異

Suzanne Marie

家人同遊, 多人同遊

2025 年 9 月 7 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Facility was very nice. Had a great time. Service great.

於 2025 年 8 月住了 7 晚

8/10 不錯

Tim

伴侶同遊

2025 年 9 月 6 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Facilities were very clean. Property landscape is manicured to best in class. Service was always excellent. We had multiple occasions where main items on the menu were not available. We upgrade to the excellence club and did not recognize the value. Entertainment varied from good to not so good.

於 2025 年 8 月住了 6 晚

10/10 優異

Marcus Apollo Santos (Van Nuys)

2025 年 9 月 6 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

We like the place and the staff.

於 2025 年 9 月住了 3 晚

10/10 優異

Daisy

家人同遊, 伴侶同遊, 多人同遊

2025 年 9 月 5 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Excellence was great! The service was wonderful and the resort was beautiful. I was really surprised at the food too! There were some misses but overall it was super tasty and felt gourmet. Will be returning in the future.

於 2025 年 8 月住了 6 晚

6/10 一般

Kyle

伴侶同遊

2025 年 9 月 5 日

讚好：整潔度和職員與服務

I thought the staff was very nice but the food just fell short.

於 2025 年 8 月住了 4 晚

4/10 欠佳

Yunice (palisades park)

家人同遊, 多人同遊

2025 年 9 月 4 日

不滿：整潔度和職員與服務

I am an Expedia Platinum member and a loyal Excellence guest for nearly ten years, having stayed at Riviera Maya more than five times. This last visit was by far the most disappointing. Our group booked two swim-up rooms and repeatedly requested they be side by side, but we were placed in different buildings. The front desk staff were dismissive and offered no solution, which was very upsetting. Despite my Platinum status, I received no benefits or recognition. Service at the Kitchen Table was also unacceptable. Staff avoided eye contact, never greeted us, and once made us stand waiting only to later say we couldn’t enter because our clothes were damp. This lack of courtesy was shocking compared to past visits. The biggest problem, however, was cleanliness and hygiene. The pool walls had black mold and debris, but worst of all, flies and mosquitoes were everywhere—throughout the resort and even inside the buffet restaurant. It felt dirty and unhygienic, unlike any of my previous stays. I have always chosen Excellence for its high standards, but this stay was a major disappointment. Unless these issues are fixed, I see no reason to return.

於 2025 年 8 月住了 5 晚

10/10 優異

Ana Alicia Mancillas

多人同遊

2025 年 9 月 4 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Had an amazing stay!!

於 2025 年 8 月住了 5 晚

6/10 一般

Cristina

伴侶同遊

2025 年 9 月 4 日

讚好：職員與服務、設施服務和住宿狀況

Overall stay was okay/good. I loved how quiet some areas were but then you could easily walk over to the pool bar and socialize. The pool was not clean any of the days. The bottom floor wasn’t cleaned and needed to be vacuumed. The food was good but in most places, it took a very long time for the food to come out, especially the steak house and lobster house for breakfast.

於 2025 年 8 月住了 4 晚

10/10 優異

Masooma

伴侶同遊

2025 年 9 月 4 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

the restaurant options were very good. Customer service was excellent. Rooms can be better updated.

於 2025 年 8 月住了 4 晚

8/10 不錯

Edwin

2025 年 9 月 4 日

讚好：整潔度和職員與服務

Pretty nice hotel with its vintage look and very professional staff who for the most part made sure I was able to enjoy my birthday

於 2025 年 8 月住了 7 晚

10/10 優異

Bruce

多人同遊

2025 年 9 月 3 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Loved how attentive the staff was! Disliked how dull some of the knifes were for food

於 2025 年 8 月住了 6 晚

10/10 優異

Katie

伴侶同遊, 多人同遊

2025 年 9 月 3 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Everything was very clean and the staff were very friendly.

於 2025 年 8 月住了 6 晚

10/10 優異

Barbara

伴侶同遊

2025 年 9 月 3 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

We loved it.

於 2025 年 8 月住了 7 晚

10/10 優異

Amanda

伴侶同遊

2025 年 9 月 3 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Best vacation I’ve ever experienced. Very relaxing, awesome staff who is very attentive

於 2025 年 8 月住了 5 晚

10/10 優異

Chiamaka

伴侶同遊

2025 年 9 月 2 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The staff were very courteous, their service was impeccable. Loved the dining and drink options available at the resort. There’re activities to keep you entertained throughout your stay and the environment is very beautiful. However, this resort is around 40mins from the hotel zone which is the tourist area. Uber for $35-40) and hotel taxis ($60) one way are available to go all the way there. So if that is your vibe you might want to double check or If you don’t mind doing the trip then this place is perfect.

於 2025 年 8 月住了 5 晚

2/10 很差

Ghaies

家人同遊

2025 年 9 月 1 日

讚好：職員與服務和設施服務

不滿：整潔度和住宿狀況

Iguanas everywhere literally and the pool was so nasty the first day I had a white swimming suits it turned green from the gross that they had a round the pool in vip section. The sound of geckos around the property was very disgusting and even it was in my room made my stay uncomfortable.

於 2025 年 7 月住了 6 晚

10/10 優異

Sandra

2025 年 9 月 1 日

讚好：整潔度、職員與服務和住宿狀況

Santos is the BEST pool server!!

於 2025 年 8 月住了 2 晚

10/10 優異

Michael

伴侶同遊

2025 年 9 月 1 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Service and staff was amazing. Mexico night was great!!!

於 2025 年 8 月住了 4 晚

10/10 優異

Amrit Pal

伴侶同遊

2025 年 8 月 31 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Overall its was amazing experience. From Welcoming the guests to say goodbye to them is unforgettable. Many food options. And service is great at every restaurant. Environment is so peaceful, romantic and full of fun. Views are breathtaking. Lots and lots of drinking options. Room service is on top. Will visit again. Thank you for the extraordinary experience.

於 2025 年 8 月住了 5 晚

4/10 欠佳

Christopher

2025 年 8 月 31 日

讚好：整潔度

不滿：住宿狀況

Horrible food, dated property

於 2025 年 5 月住了 3 晚

10/10 優異

Edith

多人同遊

2025 年 8 月 31 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Hermoso lugar, su gente encantadora, el servicio 100, maravillo

於 2025 年 8 月住了 5 晚

會員價即訂即慳

坎昆里維埃拉卓越全包式住宿 - 只招待成人

Excellence Riviera Cancun - Adults Only All Inclusive

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