马赫卡尔海滨度假村及水疗中心有游泳池吗？

是的，此住宿设有5 个室外游泳池。游泳池开放时间：07:00–19:00。

马赫卡尔海滨度假村及水疗中心住宿费用是多少？

截至 2025 年 12 月 15 日，我们找到的马赫卡尔海滨度假村及水疗中心 2 位成人 1 晚最低价是 HK$943.3（不含税费），入住日期是 2025 年 12 月 16 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

马赫卡尔海滨度假村及水疗中心允许宠物入住吗？

是的，此酒店允许携带狗狗和猫咪入住（总共可携带不超过 1 只宠物），每只宠物限重 9 公斤。将收取每间住宿每晚 USD 30.25 的费用。服务类动物免费。可能存在部分限制条件，请联系住宿方了解更多信息。

停车费是多少？

此酒店不提供停车服务。

何时可在马赫卡尔海滨度假村及水疗中心办理入住？

开始办理入住：15:00；停止办理入住：00:00。在限定时间内可安排延迟入住。

何时可在马赫卡尔海滨度假村及水疗中心办理退房？

退房时间为 12:00。延迟退房会收取费用（视客房供应情况而定）。

马赫卡尔海滨度假村及水疗中心提供前往机场的班车吗？

是的，提供机场班车。每人费用：USD 302。

马赫卡尔海滨度假村及水疗中心提供全包式服务吗？

此酒店的部分房价计划为全包式。

马赫卡尔海滨度假村及水疗中心的地址在哪里？

这家海滩酒店位于卡门海滩市中心，地处市中心，距离马米塔斯海滩、第五大道和马里奥·维拉纽瓦马德里体育场步行不到 10 分钟。而且，距离昆塔阿莱格里亚购物中心和Nuestra Senora del Carmen Catholic Church (卡门圣母天主教堂)不到 2 公里。

马赫卡尔海滨度假村及水疗中心点评、优惠和照片 2026

Q: 停车费是多少？

此酒店不提供停车服务。

Q: 马赫卡尔海滨度假村及水疗中心提供全包式服务吗？

此酒店的部分房价计划为全包式。

2/10 糟糕

David，los angeles

2025 年 12 月 14 日

Terrible hotel,and experience with this hotel and rental car in enterprise from Expedia, We arrived around 3 am in the this hotel because we have some problems with the rental in enterprise rental car from Expedia in the beginning. like i said before. So Since the minute we arrived at the hotel was horrible, nobody received our car, they didn't have parking space and told us to park outside in the street and use a parking spot to pay with coin every hr. This was ridiculous because they didn't even try to help or give us chance to keep the car , The reception guy was very unprofessional and the guy was unhappy and with mood attitude, he didn't even help for our luggage or asked about it, nobody was there to help or receive our luggage in the beginning. So after we saw this inconvenience we want to check the room and nothing like I saw in the pictures. Ocean view were was blocked from another unit. A little bathroom with one sink. Very disappointed and the guy he didn't even know where was our room or what sección was in the hotel. Looks like he was sleeping and we interrupted , probably is the reason was upset. Terrible experience at 3 am we have to leave this hotel after all of these. Almost 5000 dlls for 1 week snd even i complained and expedia didn't want to give us a refund for that Terrible hotel and rental car. I never have thia kind the experience with Expedia. But this time you have to think two times about to get a package or any hotel in different countries.

2025 年 12 月入住 7 晚

10/10 超赞

Adrian

与家人及幼儿出行, 与家人出行, 与配偶出行, 团体旅客

2025 年 12 月 3 日

满意：清洁度、服务设施、住宿条件和设施

Amazing experience! The food was great and the drinks were tasteful. The staff was very friendly and attention to detail. I had the best experience because of them very welcoming and hospitality unlike no other. Money well spent definitely coming back especially to Playa De Carmen just to stay here.

2025 年 11 月入住 5 晚

6/10 一般

Elena

与家人及幼儿出行, 与家人出行

2025 年 11 月 21 日

满意：住宿条件和设施，清洁度

Expedia is what can be improved not the resort! The resort was beautiful. Only 2 restaurants open out of 3! We had no notification of that… so very little choice for all inclusive. Not fair. On top of that annoyance, I was also charged extra when arrived for my child. I booked my 10year old with us as I always do. I chose the age as there is that option there when you click on child. I received confirmation email stating 2 adults and a child not infant.No age was showing in the receipt. I didn’t think much of it at the moment. So at the resort because of Expedia issue I had to pay over $1200 USD! Beware. Double check everything and call I would say. Do not rely on just email confirmation. I didn’t get much help from Expedia they covered $400 out of this whole price. This was an issue. As we had a family of 5 booking through Expedia as per my recommendation! Very very disappointed.

2025 年 11 月入住 10 晚

10/10 超赞

Thelma Aida Zarango

与家人出行

2025 年 11 月 18 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

El concepto de dormir en cabaña es muy agradable pero no se pierde la calidad de una habitación de hotel de playa. Hay cabañas con vista al mar y otras con vista al jardín. El hotel tiene una atmósfera muy agradable y su personal es muy atento. La comida es súper deli y la variedad del bufete es perfecta para todos los gustos.

2025 年 11 月入住 1 晚

10/10 超赞

Leona，Niagara on the Lake

2025 年 11 月 17 日

满意：清洁度、服务设施、住宿条件和设施

Excellent hotel right on the water. Loved it.

2025 年 11 月入住 7 晚

10/10 超赞

Emily

与家人出行

2025 年 11 月 15 日

满意：清洁度、服务设施、住宿条件和设施

Gorgeous resort on the beach. Beautiful, clean, comfortable room in a bungalow overlooking one of the pools. Friendly staff. Hammocks on every terrace. Took us a day to even notice there was no TV in the room —we like TV but didn’t miss it for a moment.

2025 年 11 月入住 2 晚

10/10 超赞

maria

2025 年 11 月 13 日

满意：清洁度、员工和服务、住宿条件和设施

It was a very nice experience. It was the first time and I would recommend this place.

2025 年 11 月入住 7 晚

10/10 超赞

Laura

与家人出行

2025 年 11 月 13 日

满意：清洁度、服务设施、住宿条件和设施

We had a great experience. The rooms were clean and spacious. The staff was great and attentive. 100% recomendado.

2025 年 11 月入住 5 晚

6/10 一般

Jessica

2025 年 11 月 9 日

满意：住宿条件和设施，清洁度

The staff is always AMAZING! But I sent several requests for a specific room and they were ignored. That was my 6th stay at Mahekal so I know what I need. The room they gave me was surrounded by loud people yelling and slamming doors and too close to other noise. There was a leak in the roof and it rained in the room. Not a big deal fortunately not on the bed. I just wished my emails didn’t go ignored. Especially since I am a loyal guest of the hotel.

2025 年 11 月入住 5 晚

10/10 超赞

Kaiden，Rockland

2025 年 11 月 7 日

2025 年 10 月入住 7 晚

10/10 超赞

Vladimir

2025 年 10 月 28 日

2025 年 10 月入住 3 晚

8/10 还可以

Lilliana

团体旅客

2025 年 10 月 22 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

This resort is perfectly located. The staff is wonderful, the food was great! I give it a 8/10. They need natural bug repellent since the mosquitos are relentless. Slippers and robes would be nice.Some areas need a little upgrade. Overall I would stay here again!

2025 年 10 月入住 5 晚

6/10 一般

Joshua Paul

与配偶出行

2025 年 10 月 15 日

满意：员工和服务、服务设施、住宿条件和设施

Wasn’t given upgraded room like VIP Access Hotels normally do (cost me an extra $600), when I searched for the hotel I had “all inclusive only” selected but this place is only PARTIALLY all inclusive (was an extra $900 if I wanted to do it), the “penthouse” I upgraded too has ZERO sound insulation so you can’t sleep because they party until 2am (not kidding) right outside the room, it was not airtight so I got stung by mosquitoes virtually every night, and they wouldn’t let me cancel. Additionally their ad says “hot tub on site” which is false advertising because there is NOT (it’s a jetted tub that’s the same temperature as the pool).

2025 年 10 月入住 4 晚

10/10 超赞

Layla del Carmen Castillo

2025 年 10 月 11 日

2025 年 9 月入住 2 晚

10/10 超赞

claire

2025 年 10 月 11 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We have visited Mahakal resort about 6 or 7 times, we are never disappointed.

2025 年 9 月入住 12 晚

8/10 还可以

Suzanne

与配偶出行

2025 年 10 月 11 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Our stay was great. I'll start with the bad. We had a tropical storm and it flooded our room. But the staff was attentive and came that morning, cleaned the room, put plexiglass over the screen, so that when it rained again, the rain had less of a chance to get into the room. That mostly helped, but the window seal was in need of repair and we discovered that is where some of the rain was coming into the room. So, when it rained again, we still had rain on our floor, but less of it. Again, they came right away the next morning and cleaned it up while we were at breakfast. Okay, the great things I loved about this place... EVERYONE was so nice and welcoming. Daniel checked in daily via text. The servers at the pools were circling back right when you needed a refill. There was daily activities going on around the resort, rain or shine. We only ate at the restaurants a few times but what we had was good. We ventured off the resort for dinner because we were so close to walking distance to anything and everything you might be in the mood for. Navigating around was easy with Google Maps. Overall, I would recommend this resort to family and friends.

2025 年 10 月入住 5 晚

6/10 一般

Dylan

与配偶出行

2025 年 10 月 5 日

满意：清洁度、服务设施、住宿条件和设施

The check in process was easy but the package we purchased was not explained at all. We also were not greeted with the complimentary welcome drink. There were plenty of staff at the resort during the day however there was not any pool service and you had to go to the bar to order drinks over and over. The property itself it’s absolutely stunning and very easy to relax. Beaches were clean, pools were clean, and chairs were plentiful. The food options were limited and menus did not change so by the end of the week you are burned out of the same meals. The village within walking distance was a plus as we got to shop and eat with the locals. Checkout was quick but no way to easily check if the charges were correct since they were not dated. Very good value resort. We enjoyed our stay.

2025 年 9 月入住 4 晚

10/10 超赞

Moises

2025 年 9 月 23 日

2025 年 9 月入住 3 晚

10/10 超赞

Rolando

与配偶出行

2025 年 9 月 20 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Excellent resort, customer services and quality of the food and drinks

2025 年 9 月入住 6 晚

10/10 超赞

Andrew

与家人出行

2025 年 9 月 15 日

满意：住宿条件和设施

We just got back from 10 nights at the Mahekal. We got a free upgrade as it was low season, which was great, though the view from the balcony was poor in one room. Check-in was smooth, cleaning was thorough and regular and the facilities were great. No problems finding a spot at the pools or the beach. The only downsides were that my son lost his key card on the second day and the receptionist wanted US$15 for a new one, which is a ridiculous price — many hotels do them for free and we had spent so much on the rooms that this seemed like and extra “squeeze” to me; the other was that they wanted to charge US$60 per room to check out three hours after the checkout time — again, another “squeeze” to get more out of their customers. This is why I have marked them down for service. That said, the entire resort is all about US-style tips and extra payments here and there, so I guess the mentality simply fits in with the local ethos. Lovely hotel though

2025 年 9 月入住 10 晚

10/10 超赞

Odalys

与家人出行

2025 年 9 月 10 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The staff is very nice and friendly!!

2025 年 9 月入住 3 晚

2/10 糟糕

Sergio

2025 年 9 月 7 日

2025 年 9 月入住 1 晚

10/10 超赞

Danilo

与家人及幼儿出行

2025 年 9 月 6 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We had the absolute pleasure of staying at Mahekal Beach Resort in Playa del Carmen, Mexico for the entire month of August, and it was, hands down, one of the best travel decisions we've ever made. August is considered low season, but that worked in our favor — the resort was peaceful, beautifully lush, and we got to truly immerse ourselves in everything it has to offer. We stayed in the penthouse room, which offered breathtaking views of the beach, infinity pool, and one of their restaurants. Waking up each morning to the sound of the ocean and tropical birds was nothing short of magic. But what made our stay truly unforgettable was the people. The staff at Mahekal are some of the most genuine, kind-hearted, and attentive individuals we’ve ever encountered. My husband, our 9-year-old daughter, and I felt so taken care of — like we were truly welcomed and looked after every day. A special thank you to Abraham, one of Mahekal’s supervisors, who made such a lasting impression on us. He checked in with us daily and went above and beyond for our daughter — surprising her with treats and organizing a beautiful early birthday celebration that she'll never forget. His warmth and thoughtfulness were a highlight of our stay. We also want to recognize the incredible restaurant and pool staff — truly some of the best humans we've met! A huge shoutout to: Enrique (Qique), Manuel, Braian, Ana, Ignacio, Marco, Juan, Maria, Emilia, Annibal, Uriel, Ismael (barista/bartender), Camelia, En

2025 年 8 月入住 24 晚

10/10 超赞

Stephanie

与家人出行

2025 年 9 月 2 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

All the staff at Mahekal were excellent. Abraham was amazing always available to help and accommodate us. He went out of his way to make our experience unforgettable at the hotel and in Playa del Carmen. I highly recommend this place. I would definitely stay here again! We left today and miss it already.

2025 年 8 月入住 6 晚

10/10 超赞

Kristin

与家人出行, 团体旅客

2025 年 9 月 1 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

2025 年 8 月入住 4 晚

马赫卡尔海滨度假村及水疗中心

Mahekal Beach Front Resort & Spa

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