馬赫卡爾海濱度假村及 SPA 是否設有泳池？

是，此住宿設有5 個室外泳池。泳池 07:00–19:00 開放。

入住馬赫卡爾海濱度假村及 SPA 需要多少錢？

截至 2025 年 12 月 15 日，2 位成人於 2025 年 12 月 16 日入住馬赫卡爾海濱度假村及 SPA 1 晚的價格低至 HK$943.3，未連稅及其他費用。價格為過去 24 小時內搜尋未來 30 日住宿的每晚最低房價，可能隨時變動。請選擇日期以查看最準確的價格。

馬赫卡爾海濱度假村及 SPA 是否寵物友善住宿？

是，此酒店允許旅客攜帶貓狗入住 (總數上限為 1 隻)，每隻寵物的重量上限為 9 公斤。此住宿收取每間住宿每晚 USD30.25 費用。輔助動物豁免收費。或受部份限制約束，因此請聯絡住宿以了解更多詳情。

馬赫卡爾海濱度假村及 SPA 的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：00:00。延遲入住服務限時提供。

馬赫卡爾海濱度假村及 SPA 的退房時間是？

退房時間為 12:00。此住宿有提供延遲退房服務，並酌量收費 (視乎客房供應情況而定)。

馬赫卡爾海濱度假村及 SPA 是否有提供接駁車服務前往機場？

是，來回機場接駁車有提供服務。接駁交通收費為每位 USD302。

馬赫卡爾海濱度假村及 SPA 是否提供全包式禮遇？

此酒店部分收費計劃屬全包性質。

馬赫卡爾海濱度假村及 SPA 位於哪裡？

此海濱酒店位於普拉亞德爾卡曼市中心，位處市中心，距離馬米塔斯海灘、第五大街和馬里奧維拉紐瓦運動場馬德里不到 10 分鐘腳程。昆塔阿萊格里亞購物中心和Nuestra Senora del Carmen 天主教教堂亦位於 2 公里內。

馬赫卡爾海濱度假村及 SPA 卡曼海灘區

Q: 馬赫卡爾海濱度假村及 SPA 是否提供全包式禮遇？

此酒店部分收費計劃屬全包性質。

2/10 很差

David (los angeles)

2025 年 12 月 14 日

Terrible hotel,and experience with this hotel and rental car in enterprise from Expedia, We arrived around 3 am in the this hotel because we have some problems with the rental in enterprise rental car from Expedia in the beginning. like i said before. So Since the minute we arrived at the hotel was horrible, nobody received our car, they didn't have parking space and told us to park outside in the street and use a parking spot to pay with coin every hr. This was ridiculous because they didn't even try to help or give us chance to keep the car , The reception guy was very unprofessional and the guy was unhappy and with mood attitude, he didn't even help for our luggage or asked about it, nobody was there to help or receive our luggage in the beginning. So after we saw this inconvenience we want to check the room and nothing like I saw in the pictures. Ocean view were was blocked from another unit. A little bathroom with one sink. Very disappointed and the guy he didn't even know where was our room or what sección was in the hotel. Looks like he was sleeping and we interrupted , probably is the reason was upset. Terrible experience at 3 am we have to leave this hotel after all of these. Almost 5000 dlls for 1 week snd even i complained and expedia didn't want to give us a refund for that Terrible hotel and rental car. I never have thia kind the experience with Expedia. But this time you have to think two times about to get a package or any hotel in different countries.

於 2025 年 12 月住了 7 晚

10/10 優異

Adrian

家人同遊, 親子同遊, 伴侶同遊, 多人同遊

2025 年 12 月 3 日

讚好：整潔度、設施服務和住宿狀況

Amazing experience! The food was great and the drinks were tasteful. The staff was very friendly and attention to detail. I had the best experience because of them very welcoming and hospitality unlike no other. Money well spent definitely coming back especially to Playa De Carmen just to stay here.

於 2025 年 11 月住了 5 晚

6/10 一般

Elena

家人同遊, 親子同遊

2025 年 11 月 21 日

讚好：整潔度和住宿狀況

Expedia is what can be improved not the resort! The resort was beautiful. Only 2 restaurants open out of 3! We had no notification of that… so very little choice for all inclusive. Not fair. On top of that annoyance, I was also charged extra when arrived for my child. I booked my 10year old with us as I always do. I chose the age as there is that option there when you click on child. I received confirmation email stating 2 adults and a child not infant.No age was showing in the receipt. I didn’t think much of it at the moment. So at the resort because of Expedia issue I had to pay over $1200 USD! Beware. Double check everything and call I would say. Do not rely on just email confirmation. I didn’t get much help from Expedia they covered $400 out of this whole price. This was an issue. As we had a family of 5 booking through Expedia as per my recommendation! Very very disappointed.

於 2025 年 11 月住了 10 晚

10/10 優異

Thelma Aida Zarango

家人同遊

2025 年 11 月 18 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

El concepto de dormir en cabaña es muy agradable pero no se pierde la calidad de una habitación de hotel de playa. Hay cabañas con vista al mar y otras con vista al jardín. El hotel tiene una atmósfera muy agradable y su personal es muy atento. La comida es súper deli y la variedad del bufete es perfecta para todos los gustos.

於 2025 年 11 月住了 1 晚

10/10 優異

Leona (Niagara on the Lake)

2025 年 11 月 17 日

讚好：整潔度、設施服務和住宿狀況

Excellent hotel right on the water. Loved it.

於 2025 年 11 月住了 7 晚

10/10 優異

Emily

家人同遊

2025 年 11 月 15 日

讚好：整潔度、設施服務和住宿狀況

Gorgeous resort on the beach. Beautiful, clean, comfortable room in a bungalow overlooking one of the pools. Friendly staff. Hammocks on every terrace. Took us a day to even notice there was no TV in the room —we like TV but didn’t miss it for a moment.

於 2025 年 11 月住了 2 晚

10/10 優異

maria

2025 年 11 月 13 日

讚好：整潔度、職員與服務和住宿狀況

It was a very nice experience. It was the first time and I would recommend this place.

於 2025 年 11 月住了 7 晚

10/10 優異

Laura

家人同遊

2025 年 11 月 13 日

讚好：整潔度、設施服務和住宿狀況

We had a great experience. The rooms were clean and spacious. The staff was great and attentive. 100% recomendado.

於 2025 年 11 月住了 5 晚

6/10 一般

Jessica

2025 年 11 月 9 日

讚好：整潔度和住宿狀況

The staff is always AMAZING! But I sent several requests for a specific room and they were ignored. That was my 6th stay at Mahekal so I know what I need. The room they gave me was surrounded by loud people yelling and slamming doors and too close to other noise. There was a leak in the roof and it rained in the room. Not a big deal fortunately not on the bed. I just wished my emails didn’t go ignored. Especially since I am a loyal guest of the hotel.

於 2025 年 11 月住了 5 晚

10/10 優異

Kaiden (Rockland)

2025 年 11 月 7 日

於 2025 年 10 月住了 7 晚

10/10 優異

Vladimir

2025 年 10 月 28 日

於 2025 年 10 月住了 3 晚

8/10 不錯

Lilliana

多人同遊

2025 年 10 月 22 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

This resort is perfectly located. The staff is wonderful, the food was great! I give it a 8/10. They need natural bug repellent since the mosquitos are relentless. Slippers and robes would be nice.Some areas need a little upgrade. Overall I would stay here again!

於 2025 年 10 月住了 5 晚

6/10 一般

Joshua Paul

伴侶同遊

2025 年 10 月 15 日

讚好：職員與服務、設施服務和住宿狀況

Wasn’t given upgraded room like VIP Access Hotels normally do (cost me an extra $600), when I searched for the hotel I had “all inclusive only” selected but this place is only PARTIALLY all inclusive (was an extra $900 if I wanted to do it), the “penthouse” I upgraded too has ZERO sound insulation so you can’t sleep because they party until 2am (not kidding) right outside the room, it was not airtight so I got stung by mosquitoes virtually every night, and they wouldn’t let me cancel. Additionally their ad says “hot tub on site” which is false advertising because there is NOT (it’s a jetted tub that’s the same temperature as the pool).

於 2025 年 10 月住了 4 晚

10/10 優異

Layla del Carmen Castillo

2025 年 10 月 11 日

於 2025 年 9 月住了 2 晚

10/10 優異

claire

2025 年 10 月 11 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

We have visited Mahakal resort about 6 or 7 times, we are never disappointed.

於 2025 年 9 月住了 12 晚

8/10 不錯

Suzanne

伴侶同遊

2025 年 10 月 11 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Our stay was great. I'll start with the bad. We had a tropical storm and it flooded our room. But the staff was attentive and came that morning, cleaned the room, put plexiglass over the screen, so that when it rained again, the rain had less of a chance to get into the room. That mostly helped, but the window seal was in need of repair and we discovered that is where some of the rain was coming into the room. So, when it rained again, we still had rain on our floor, but less of it. Again, they came right away the next morning and cleaned it up while we were at breakfast. Okay, the great things I loved about this place... EVERYONE was so nice and welcoming. Daniel checked in daily via text. The servers at the pools were circling back right when you needed a refill. There was daily activities going on around the resort, rain or shine. We only ate at the restaurants a few times but what we had was good. We ventured off the resort for dinner because we were so close to walking distance to anything and everything you might be in the mood for. Navigating around was easy with Google Maps. Overall, I would recommend this resort to family and friends.

於 2025 年 10 月住了 5 晚

6/10 一般

Dylan

伴侶同遊

2025 年 10 月 5 日

讚好：整潔度、設施服務和住宿狀況

The check in process was easy but the package we purchased was not explained at all. We also were not greeted with the complimentary welcome drink. There were plenty of staff at the resort during the day however there was not any pool service and you had to go to the bar to order drinks over and over. The property itself it’s absolutely stunning and very easy to relax. Beaches were clean, pools were clean, and chairs were plentiful. The food options were limited and menus did not change so by the end of the week you are burned out of the same meals. The village within walking distance was a plus as we got to shop and eat with the locals. Checkout was quick but no way to easily check if the charges were correct since they were not dated. Very good value resort. We enjoyed our stay.

於 2025 年 9 月住了 4 晚

10/10 優異

Moises

2025 年 9 月 23 日

於 2025 年 9 月住了 3 晚

10/10 優異

Rolando

伴侶同遊

2025 年 9 月 20 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Excellent resort, customer services and quality of the food and drinks

於 2025 年 9 月住了 6 晚

10/10 優異

Andrew

家人同遊

2025 年 9 月 15 日

讚好：住宿狀況

We just got back from 10 nights at the Mahekal. We got a free upgrade as it was low season, which was great, though the view from the balcony was poor in one room. Check-in was smooth, cleaning was thorough and regular and the facilities were great. No problems finding a spot at the pools or the beach. The only downsides were that my son lost his key card on the second day and the receptionist wanted US$15 for a new one, which is a ridiculous price — many hotels do them for free and we had spent so much on the rooms that this seemed like and extra “squeeze” to me; the other was that they wanted to charge US$60 per room to check out three hours after the checkout time — again, another “squeeze” to get more out of their customers. This is why I have marked them down for service. That said, the entire resort is all about US-style tips and extra payments here and there, so I guess the mentality simply fits in with the local ethos. Lovely hotel though

於 2025 年 9 月住了 10 晚

10/10 優異

Odalys

家人同遊

2025 年 9 月 10 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The staff is very nice and friendly!!

於 2025 年 9 月住了 3 晚

2/10 很差

Sergio

2025 年 9 月 7 日

於 2025 年 9 月住了 1 晚

10/10 優異

Danilo

親子同遊

2025 年 9 月 6 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

We had the absolute pleasure of staying at Mahekal Beach Resort in Playa del Carmen, Mexico for the entire month of August, and it was, hands down, one of the best travel decisions we've ever made. August is considered low season, but that worked in our favor — the resort was peaceful, beautifully lush, and we got to truly immerse ourselves in everything it has to offer. We stayed in the penthouse room, which offered breathtaking views of the beach, infinity pool, and one of their restaurants. Waking up each morning to the sound of the ocean and tropical birds was nothing short of magic. But what made our stay truly unforgettable was the people. The staff at Mahekal are some of the most genuine, kind-hearted, and attentive individuals we’ve ever encountered. My husband, our 9-year-old daughter, and I felt so taken care of — like we were truly welcomed and looked after every day. A special thank you to Abraham, one of Mahekal’s supervisors, who made such a lasting impression on us. He checked in with us daily and went above and beyond for our daughter — surprising her with treats and organizing a beautiful early birthday celebration that she'll never forget. His warmth and thoughtfulness were a highlight of our stay. We also want to recognize the incredible restaurant and pool staff — truly some of the best humans we've met! A huge shoutout to: Enrique (Qique), Manuel, Braian, Ana, Ignacio, Marco, Juan, Maria, Emilia, Annibal, Uriel, Ismael (barista/bartender), Camelia, En

於 2025 年 8 月住了 24 晚

10/10 優異

Stephanie

家人同遊

2025 年 9 月 2 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

All the staff at Mahekal were excellent. Abraham was amazing always available to help and accommodate us. He went out of his way to make our experience unforgettable at the hotel and in Playa del Carmen. I highly recommend this place. I would definitely stay here again! We left today and miss it already.

於 2025 年 8 月住了 6 晚

10/10 優異

Kristin

家人同遊, 多人同遊

2025 年 9 月 1 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

於 2025 年 8 月住了 4 晚

馬赫卡爾海濱度假村及 SPA

Mahekal Beach Front Resort & Spa

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