Nuestra estancia fue agradable, el departamento muy agusto.
Yolis
2024 年 2 月入住 6 晚
8/10 还可以
Princess
2024年04月22日
Princess
2024 年 4 月入住 5 晚
10/10 超赞
Carlester
与家人出行
2024年04月8日
满意:清洁度、服务设施、住宿条件和设施
The unit we stayed in was beautiful, spacious, and modern.
Carlester
2024 年 4 月入住 3 晚
8/10 还可以
Hyunjung
2024年04月7日
Hyunjung
2024 年 4 月入住 3 晚
10/10 超赞
Ekaterina
2024年03月31日
Ekaterina
2024 年 3 月入住 2 晚
8/10 还可以
Jazmin
与家人及幼儿出行
2024年03月29日
满意:清洁度、服务设施、住宿条件和设施
Muy lindo todo, solo que no hacen la limpieza a menos que lo solicites, los insumos son mínimos y si se acaban tienes que comprar. Los de seguridad se la pasan preguntando en donde te estás hospedando por que como hay mucho extranjero y nosotros somos mexicanos no les parecía (por el trato que nos daban) por que puro gringo güero, en fin la estancia bien!!!
Jazmin
2024 年 3 月入住 2 晚
10/10 超赞
Deanna
与家人出行
2024年03月15日
We had a few hiccups but the property manager tried her best to make it right.
Deanna
2024 年 3 月入住 7 晚
10/10 超赞
Gabrielle
团体旅客
2024年03月4日
满意:清洁度、服务设施、住宿条件和设施
Great place to stay and relax. Very nice large unit with full kitchen! Walkable, 20-30 minutes, to shopping and many great restaurants!!
Gabrielle
2024 年 2 月入住 8 晚
8/10 还可以
Kristin Brooke
与家人出行
2024年02月25日
满意:清洁度、服务设施、住宿条件和设施
The property itself is gorgeous and the beach is probably the best along that stretch. Limited seaweed and no rocks along the shore. It was never too crowded and staff lay out chairs and umbrellas everyday. Mareazul is a massive complex and is really beautiful overall. Our room was the ocean front penthouse and the view was spectacular! A car is likely needed to get around unless you are willing to spend $$$ on taxis into town.
Disappointments: our room had an adjoining door/wall to the neighbouring apartment through which we could hear everything. We had no idea the room was set up this way and feel this was false advertising through omission of details.
Mareazul does not offer round the clock on site support; the front desk staff leave at 2130h. We could not get into our room due to an issue with the door code and it took us over 1.5 hours to track down help. The number on the reservation was not in service. The emergency number provided at the front desk led us to someone who could not offer any solutions. We had to beg the reluctant security to try to help us and eventually we were connected to Yasmin who was very helpful and did respond to many other issues.
There were bed sheets with stains on them and the dishwasher leaked all over the kitchen one night (pipes flimsy and held together with duct tape). We were never offered formal compensation for the inconveniences. While the property is gorgeous, we paid more than we think our experience was worth.