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Matuk 1

3.0 star property
Concierge services create a peaceful retreat in Playa del Carmen, where travelers find the perfect balance of relaxation and convenience

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Matuk 1 offers a tranquil escape just steps from Quinta Avenida in Playa del Carmen. Guests can enjoy rejuvenating massages while practical amenities like laundry facilities and luggage storage make their stay effortless.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

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The price is HK$3,163
HK$4,328 total
includes taxes & fees
2 Jun - 3 Jun
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About this property

Matuk 1

  • Guest house near Quinta Avenida
  • Close to Playa del Carmen Maritime Terminal and Playacar Beach, Matuk 1 provides amenities such as laundry facilities. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • Free self-parking
    • Express check-out, express check-in and luggage storage
    • Concierge services
  • Room features
  • All guest rooms at Matuk 1 feature comforts, such as air conditioning, in addition to
  • More amenities include:
  • 2 bathrooms with baths or showers and hairdryers

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's whastapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 26 October 2024 to 18 February 2027 (dates subject to change).

Access methods

Host will greet you, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Cleaning/housekeeping/linen fee: MXN 29 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number NAN181108RS7

We should mention

This property does not have any lifts

Frequently asked questions

Is Matuk 1 pet-friendly?

No, pets are not allowed at this property.

How much is parking at Matuk 1?

Self-parking is free at this property.

What time is check-in at Matuk 1?

Check-in start time: 4:00 PM; check-in end time: 10:00 PM.

What time is check-out at Matuk 1?

Checkout is at 11:00 AM.

Where is Matuk 1 located?

Located in Playacar, this guesthouse is within a 15-minute walk of Playacar Beach, Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal. Quinta Avenida is 0.5 mi (0.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

9.6

Exceptional