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The Carmen Hotel - Ocean Front

4.5 star property
Adults-only hotel with rooftop terrace and 24-hour front desk

Choose dates to view prices

Near Playa del Carmen Maritime Terminal, The Carmen Hotel - Ocean Front offers an oceanfront retreat with a rooftop terrace and poolside bar. Enjoy the outdoor pool, unwind at the restaurant, or explore nearby shopping thanks to concierge services. Guests rave about the hotel's helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is HK$796
HK$985 total
includes taxes & fees
8 Nov - 9 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Reef Suite City View

1 bedroom, premium bedding, in-room safe, desk

Reef Suite City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
LED TV
Separate bedroom
Ceiling fan
Blackout curtains
Premium bedding
Hairdryer
  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Coral Suite

1 bedroom, premium bedding, in-room safe, desk

Coral Suite

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Air conditioning
LED TV
Separate bedroom
Ceiling fan
Blackout curtains
Premium bedding
Hairdryer
  • 366 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Reef Suite Partial Ocean View

1 bedroom, premium bedding, in-room safe, desk

Reef Suite Partial Ocean View

7.6 out of 10
Good
(8 reviews)

Highlights

Balcony
Air conditioning
LED TV
Separate bedroom
Ceiling fan
Blackout curtains
Premium bedding
Hairdryer
  • 366 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Captain's Suite

1 bedroom, premium bedding, in-room safe, desk

Captain's Suite

Highlights

Balcony
Air conditioning
LED TV
Separate bedroom
Ceiling fan
Blackout curtains
Premium bedding
Hairdryer
  • 646 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sunrise Suite

1 bedroom, premium bedding, in-room safe, desk

Sunrise Suite

7.8 out of 10
Good
(7 reviews)

Highlights

Balcony
Air conditioning
LED TV
Separate bedroom
Ceiling fan
Blackout curtains
Premium bedding
Hairdryer
  • 344 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Ocean Suite

1 bedroom, premium bedding, in-room safe, desk

Grand Ocean Suite

Highlights

Balcony
Air conditioning
LED TV
Separate bedroom
Ceiling fan
Blackout curtains
Premium bedding
Hairdryer
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Owner´s Suite

1 bedroom, premium bedding, in-room safe, desk

Owner´s Suite

Highlights

Balcony
Air conditioning
LED TV
Separate bedroom
Ceiling fan
Blackout curtains
Premium bedding
Hairdryer
  • 764 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 8 min walk - 0.7 km
  • Playa del Carmen Main Beach - 10 min walk - 0.8 km
  • Playa del Carmen Maritime Terminal - 13 min walk - 1.1 km
  • Playacar Beach - 13 min walk - 1.1 km
  • Mamitas Beach - 14 min walk - 1.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive

Restaurants

  • ‪El Fogón Fiesta Jarocha - ‬1 min walk
  • ‪El Doctorcito - ‬4 min walk
  • ‪El Tapas Restaurante - ‬4 min walk
  • ‪Club SociaL - ‬2 min walk
  • ‪Osteria De Roma - ‬3 min walk

About this property

The Carmen Hotel - Ocean Front

Luxury hotel near Quinta Avenida
Close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, The Carmen Hotel - Ocean Front provides a poolside bar, a rooftop terrace and a bar. Free in-room WiFi and a restaurant are available to all guests.
Other perks include:
  • An outdoor pool, along with pool umbrellas
  • Tour/ticket information, a lift and concierge services
  • Beach umbrellas, smoke-free property and a 24-hour front desk
  • Luggage storage
  • Guest reviews speak highly of the pool, helpful staff and proximity to shopping
Room features
All guest rooms at The Carmen Hotel - Ocean Front include thoughtful touches, such as premium bedding and laptop-compatible safes, as well as amenities, such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • 50-inch LED TVs with streaming services and digital channels
  • Balconies, ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Deck 5

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.77 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Guests under 18 years old are not permitted at this adults-only property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Carmen Hotel Playa del Carmen
Carmen Hotel
Carmen Playa del Carmen
We Uniq Hotel
The Carmen Hotel
We Uniq Hotel El Carmen
Ikonik The Carmen Hotel
The Carmen Hotel Ocean Front
The Carmen Hotel Adults Only
The Carmen Ocean Front Carmen
Ikonik The Carmen Hotel Adults Only
We Uniq Hotel El Carmen Adults Only
The Carmen Hotel - Ocean Front Hotel
The Carmen Hotel Beachfront Adults Only
The Carmen Hotel - Ocean Front Playa del Carmen
The Carmen Hotel - Ocean Front Hotel Playa del Carmen

Frequently asked questions

Does The Carmen Hotel - Ocean Front have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Carmen Hotel - Ocean Front?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at The Carmen Hotel - Ocean Front on 8 Nov 2025 start from HK$796.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Carmen Hotel - Ocean Front pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Carmen Hotel - Ocean Front?

The Carmen Hotel - Ocean Front doesn't offer parking.

What time is check-in at The Carmen Hotel - Ocean Front?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at The Carmen Hotel - Ocean Front?

Checkout is at noon.

Where is The Carmen Hotel - Ocean Front located?

Nestled on the beach, this Playa del Carmen hotel is within a 10-minute walk of Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Playacar Beach are also within 15 minutes.

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Reviews

The Carmen Hotel - Ocean Front Reviews

8.2

Very good

8.6

Cleanliness

9.6

Location

8.4

Staff & service

8.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 391 out of 765 reviews
Rating 8 - Good. 183 out of 765 reviews
Rating 6 - Okay. 85 out of 765 reviews
Rating 4 - Poor. 48 out of 765 reviews
Rating 2 - Terrible. 58 out of 765 reviews

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and plenty to do.
Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was Great
Stayed 3 nights in Jul 2025

6/10 Okay

Jesse

Location is great. Staff can be more friendly
Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Great location a little pricey and outdated
Stayed 3 nights in Aug 2025

10/10 Excellent

casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I searched for ages for a regular place to stay in play, and THE CARMEN ticks all the boxes... Now it's the only place I stay!
Stayed 1 night in May 2025

8/10 Good

DOUGLAS ROBERT

Liked: Cleanliness, staff & service
The location is excellent and the staff was very nice. Unfortunately, most of the plumbing needs to be replaced
Stayed 6 nights in Apr 2025

8/10 Good

Hilario

Liked: Cleanliness, staff & service
Great location
Stayed 4 nights in Sep 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent at all
Stayed 3 nights in Mar 2025

10/10 Excellent

Doralia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location !!!
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PDC great location on the beach

Great location and accommodations. Would stay here again
Stayed 3 nights in Apr 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property and services right on the beach
Stayed 2 nights in Sep 2023

10/10 Excellent

BatEl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location at the center of 5th avenue the busiest street in Playa de carmen. I would definately stay there again for a great location purpose.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked forward to breakfast everyday. Loved our stay.
Stayed 7 nights in Feb 2024

10/10 Excellent

barole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place Haley recommended
Stayed 4 nights in Feb 2024

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it

Amazing place, the rooftop right on the beach is definitely something you want to live. Spacious room and clean. And service and the staff were very welcoming.
Stayed 1 night in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique property on the beach and close to everything.
Stayed 1 night in Jan 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my partner stayed for 7 days .. it is a nice place to stay the beach is feet away from hotel has beach chairs, restaurant infront of beach. The staff was very helpful and friendly.. beautiful place to stay
Stayed 7 nights in Jul 2024

6/10 Okay

Jason

Liked: Staff & service
A stone’s throw away from The Beach, 5th Avenue and all of The Excitement…… Pool can use a Good cleaning but Otherwise, The Rooftop was Nice:)
Stayed 5 nights in Feb 2025

6/10 Okay

Fernando

Liked: Cleanliness, room comfort
Disliked: Staff & service
Normal
Stayed 1 night in Jun 2025

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel and the location a lot. I’d like a hot tub but the pool is cool on the roof. And the views from up there are great!
Stayed 5 nights in Oct 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Incredible stay! Very contemporary design right on the beach. They could extend the beach area and update the rooftop.
Stayed 1 night in Jan 2024

2/10 Terrible

Bruce

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible staff! Don’t stay here!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing everything.
Stayed 1 night in May 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Rooftop was great
Stayed 3 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice property with mid-century modern room decor. Central location, right between the beach an shopping/restaurants on 5th Avenue. The only drawback was that the location could be very loud until quite late.
Stayed 4 nights in Nov 2023