When guests check in, it's crucial for there team to provide clear guidance on restaurant reservations. While the Italian restaurant requires prior booking, other areas may have distinct policies. Certain sections are reserved exclusively for hotel club members, necessitating advanced arrangements. However, the buffet welcomes all on a first-come, first-served basis. This transparency ensures a smooth dining experience, eliminating any uncertainty or inconvenience for valued patrons. Who might want to come back!!!!
Serkan
於 2024 年 3 月住了 6 晚
8/10 不錯
Mark (Olathe)
家人同遊
2024年3月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The kids enjoyed seeing the monkeys on the property and walking the bridge in the jungle. Restaurants were difficult to get into and the pullout Sofia bed mattress wasn’t very good. Overall we enjoyed our stay. The staff did an excellent job as well.
Mark
於 2024 年 3 月住了 6 晚
6/10 一般
Danny
多人同遊
2024年3月17日
讚好:整潔度和職員與服務
不滿:設施服務
I did not get the room I was promised, and I was 15 mins away from the group of friends that I booked the trip with. The toilet quit working every morning and had to be reset by maintenance, the air conditioning was no working well.
Danny
於 2024 年 3 月住了 4 晚
10/10 優異
Rebecca
家人同遊
2024年3月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
From the minute of getting out of the taxi, the friendly staff are busy taking care of you. Large property with activities scheduled throughout the day and night. Plenty of different food options at multiple restaurants. Clean rooms and outdoor spaces. The icing on the cake was the staff. Friendly, knowledgeable, amd always going above and beyond to make your stay the best. Highly recommend!
Rebecca
於 2024 年 3 月住了 5 晚
8/10 不錯
Jim
家人同遊
2024年3月7日
讚好:整潔度、職員與服務和設施服務
The beachfront Hotel service was fabulous!
Jim
於 2024 年 2 月住了 7 晚
10/10 優異
Alycia
2024年3月7日
讚好:整潔度、職員與服務和住宿狀況
Alycia
於 2024 年 2 月住了 7 晚
8/10 不錯
Maciej
2024年3月2日
Maciej
於 2024 年 2 月住了 6 晚
10/10 優異
Jill
2024年3月2日
讚好:整潔度、職員與服務和住宿狀況
Jill
於 2024 年 2 月住了 5 晚
10/10 優異
Maxime
2024年3月1日
讚好:整潔度、職員與服務和住宿狀況
Tres bon service
Maxime
於 2024 年 2 月住了 9 晚
8/10 不錯
Elizabeth
伴侶同遊
2024年2月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property is very pretty. The staff was super friendly. The only drawback was that it was difficult to get into the resturants (vs. the buffet) as they do not take reservations (except the italian place which was very good). So they give you a pager when you sign in and you wait. One night we waited 2 1/2 hours. We found out that residence owners go ahead of everyone else.