Minneapolis - St. Paul Pleasant Hill Library Hotels

"Wonderful hotel. "

"Although the rooms I booked were non smoking rooms, there was still a smell of smoke in the rooms. The furniture was dirty and didn't appear to have been cleaned. The beds were made though. The check in process was frustrating the person checking us in did not appear to be familiar with the process, we had called ahead of time to see if we could get connecting rooms, the notes were made but when we arrived we were told that they had no options of connecting rooms, yet other family members that checked in AFTER us received connecting rooms. We also arrived early for check in to ensure that we could have a greater possibility of having connecting rooms. "

"Ascetically nice hotel, but the beds were terrible. Extremely low to the ground, the sheets felt like sandpaper and the pillows, basically flat. Had the worst night’s sleep. "

"Awesome staff, the place just needs a face-lift."

"Staff was great. But I paid $900+ do to this place having a hot tub and couldn't stay in the pool room more than 5 minutes. Water in the pool and hot tub burned all of our eyes and skin. Totally unacceptable."

"We were upgraded to a studio and it was very clean, a large space and beautiful soaking tub with separate shower. It was very quiet and so nice to be able to walk out of our room and walk around the mall of America."

"Hotel in need of update. Place reeked of marijuana when we were there "

"Yes"

"Room was ckean bed was comfy, staff was very kind."